Oriental Hotel Universal City

Ulasan Oriental Hotel Universal City

Oriental Hotel Universal City

6 Chome-2-78 Shimaya, Konohana Ward, Osaka City, Osaka Prefecture, 554-0024, JapanLihat Detail Hotel
Oriental Hotel Universal City
Oriental Hotel Universal CityOriental Hotel Universal CityOriental Hotel Universal City
Cek ketersediaan kamar untuk tanggal perjalanan Anda
Kami Samakan Harga
1 malam

Ulasan Tamu tentang Oriental Hotel Universal City

9.2/10
Great
1070 ulasan
Ulasan terverifikasi
Location9.4
Amenities9.1
Service9.2
Cleanliness9.3
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All reviews(1070)
Positive reviews(1040)
Reviews with photos/video(271)
Delicious breakfast(167)
Easy to get around(89)
Convenient for shopping(81)
Perfect for kids(70)
Close to metro(53)
Would stay again(30)
Luggage delivery service(24)
Excellent afternoon tea(8)
Negative reviews(30)
Anonymous User
[Non-smoking] Deluxe Triple
Check-in Mar 2025
Family
8 ulasan
10.0/10
Outstanding
Diposting pada 22 Apr 2025
Great location. Very near USJ and train station. There are nearby convenience stores and a lot of restos. Excellent buffet breakfast.
Tanggapan dari Properti: Thank you for your wonderful review! We're thrilled to hear that you enjoyed our great location, with easy access to USJ and the train station. It's also fantastic to know that you found the nearby convenience stores and restaurants to be convenient. We're especially glad you loved our buffet breakfast! We hope to welcome you back for another enjoyable stay soon!
Chan Yuan
[Non-smoking] Moderate twin
Check-in Mar 2025
Family
18 ulasan
8.5/10
Very Good
Diposting pada 20 Apr 2025
Superb location for people visiting USJ. Lots of food options and next to station.
Tanggapan dari Properti: Thank you very much for staying at the Oriental Hotel Universal City. We are very honored to receive your kind words. All of us at Oriental Hotel Universal City will continue to make every effort to make your stay with us a memorable one, and we look forward to your continued patronage. Oriental Hotel Universal City All the staff
Marcus
[Non-smoking]Superior Twin Room
Check-in Feb 2025
Family
5 ulasan
9.0/10
Great
Diposting pada 23 Mar 2025
If you can, it’s not a bad idea to stay here for 2 nights. Good location to hit USJ hard and simply walk back to the hotel which is connected to the park. And then the following day you can take the ferry (also very nearby) to the Aquarium and Legoland while also exploring Tempozan Marketplace and the Ferris Wheel. Hotel breakfast is actually pretty yummy and they have free drinks and snacks (i.e hotdogs) at certain times during the afternoon.
Tanggapan dari Properti: Thank you very much for staying at the Oriental Hotel Universal City. We are very honored to receive your kind words. All of us at Oriental Hotel Universal City will continue to make every effort to make your stay with us a memorable one, and we look forward to your continued patronage. Oriental Hotel Universal City All the staff
Guest User
[Non-smoking] Moderate twin
Check-in Mar 2025
Family
1 ulasan
9.0/10
Great
Diposting pada 26 Apr 2025
It’s good to stay in this hotel, nice food and services. Will back soon.
Tanggapan dari Properti: Thank you for your kind feedback! We're so glad you enjoyed your stay. It means a lot to us that you appreciated the food and services. We look forward to welcoming you back soon.
MANSOOR BIN ALI
[Non-smoking]Superior Twin Room
Check-in Des 2024
Family
8 ulasan
9.5/10
Amazing
Diposting pada 4 Feb 2025
Hotel & rooms look up to date design & concept. Friendly front desk & room service staff. Convenient surrounded by 24hr mart , food outlet. Less than 5min walk to USJ. A few meters away from JR Station.
Tanggapan dari Properti: Thank you very much for staying at the Oriental Hotel Universal City.We are very honored to receive your kind words.All of us at Oriental Hotel Universal City will continue to make every effort to make your stay with us a memorable one, and we look forward to your continued patronage.Oriental Hotel Universal CityAll the staff
Qiuyan
[Non-smoking] Deluxe Triple
Check-in Nov 2024
Family
4 ulasan
10.0/10
Outstanding
Diposting pada 7 Jan 2025
It was very nice and big just that the bathroom was small. 5mins walk to USJ good for those plan to wake up early to queue. Once exit train station can see the hotel.
Tanggapan dari Properti: Thank you very much for staying at the Oriental Hotel Universal City.We are very honored to receive your kind words.All of us at Oriental Hotel Universal City will continue to make every effort to make your stay with us a memorable one, and we look forward to your continued patronage.Oriental Hotel Universal CityAll the staff
Guest User
[Non-smoking]Superior Twin Room
Check-in Des 2024
Family
39 ulasan
10.0/10
Outstanding
Diposting pada 28 Jan 2025
This is the best hotel in the universal studio Japan. No need get up early.
Tanggapan dari Properti: Thank you very much for staying at the Oriental Hotel Universal City.We are very honored to receive your kind words.All of us at Oriental Hotel Universal City will continue to make every effort to make your stay with us a memorable one, and we look forward to your continued patronage.Oriental Hotel Universal CityAll the staff
DRYOLO
[Non-smoking]Moderate Double Room
Check-in Okt 2024
Couples
17 ulasan
10.0/10
Outstanding
Diposting pada 1 Des 2024
By far this hotel is the best location and breakfast is best for the stay in Osaka. Love the proximity to USJ and affordable hotel price as compared to Disneyland resorts so expensive.
Tanggapan dari Properti: Thank you very much for staying at the Oriental Hotel Universal City. We are very honored to receive your compliments on our breakfast. All of us at Oriental Hotel Universal City will continue to make every effort to make our hotel a favorite among our guests, and we sincerely appreciate your continued patronage.Oriental Hotel Universal CityAll the staff
Guest User
[Non-smoking]Moderate Double Room
Check-in Mar 2025
Couples
4 ulasan
10.0/10
Outstanding
Diposting pada 10 Apr 2025
Room was clean, good view of Universal Studios, plenty of food options around and extremely close to transport
Tanggapan dari Properti: Thank you very much for staying at the Oriental Hotel Universal City. We are very honored to receive your kind words. All of us at Oriental Hotel Universal City will continue to make every effort to make your stay with us a memorable one, and we look forward to your continued patronage. Oriental Hotel Universal City All the staff
It Teong
[Non-smoking] Moderate twin
Check-in Jan 2025
Family
11 ulasan
7.0/10
Diposting pada 1 Mar 2025
Service average
Tanggapan dari Properti: Subject: Regarding your recent stay Dear Guest, Thank you for taking the time to share your feedback on your recent stay with us. We appreciate you bringing your experience to our attention. We're sorry to hear that your overall service experience didn't meet your expectations. We strive to provide excellent service to all our guests, and we're always looking for ways to improve. Could you please elaborate on the specific areas where the service fell short? Detailed feedback will be incredibly helpful in identifying areas where we can enhance our service offerings. For example, were there specific staff members involved, or were there particular aspects of the experience that you found lacking? Knowing the details will allow us to address your concerns more effectively. We value your input and hope to have the opportunity to welcome you back to our hotel in the future and provide a more positive experience. Sincerely, The Hotel Staff
SJ Jarviña
[Non-smoking]Superior Twin Room
Check-in Mar 2025
Family
7 ulasan
8.5/10
Very Good
Diposting pada 10 Apr 2025
The room itself was great, however during our stay the air conditioning was not good. It was too hot even if we left the window open. The location was perfect if you are going to USJ.
Tanggapan dari Properti: Thank you very much for staying at our hotel. We are honored that you praised our room. On the other hand, we sincerely apologize for the inconvenience caused by the malfunction of the air conditioning. We will make further efforts to inspect and manage our facilities more thoroughly in the future. We look forward to welcoming you back to our hotel again.
Mayee _Chan
[Non-smoking] Moderate twin
Check-in Feb 2025
Family
4 ulasan
10.0/10
Outstanding
Diposting pada 27 Mar 2025
Love this hotel. Basically just next to Gap Factory outlet. The first thing you see walking out of the hotel is Gap store. Big room. Just 3 minutes walking distance to the train station
Tanggapan dari Properti: Thank you very much for staying at the Oriental Hotel Universal City. We are very honored to receive your kind words. All of us at Oriental Hotel Universal City will continue to make every effort to make your stay with us a memorable one, and we look forward to your continued patronage. Oriental Hotel Universal City All the staff
TTboiz
[Non-smoking]Superior Twin Room
Check-in Okt 2024
Family
11 ulasan
10.0/10
Outstanding
Diposting pada 1 Des 2024
Good Size room for family of 2 A 2 K .
Tanggapan dari Properti: Thank you very much for staying at the Oriental Hotel Universal City.We are very happy to hear that you liked the room you stayed in.All of us at Oriental Hotel Universal City will continue to make every effort to make your stay with us a memorable one, and we look forward to your continued patronage.Oriental Hotel Universal CityAll the staff
Hansom Ho
[Non-smoking]Superior Twin Room
Check-in Jan 2025
Family
24 ulasan
10.0/10
Outstanding
Diposting pada 9 Feb 2025
Great location near Universal Studios Osaka and clean quite room with good view! Will stay here again when come to Universal Studios
Tanggapan dari Properti: Thank you very much for staying at the Oriental Hotel Universal City. We are very honored to receive your kind words. All of us at Oriental Hotel Universal City will continue to make every effort to make your stay with us a memorable one, and we look forward to your continued patronage. Oriental Hotel Universal City All the staff
Nic Eistir
Family Room(Moderate Twin Connecting)
Check-in Jul 2024
Family
3 ulasan
8.5/10
Very Good
Diposting pada 10 Agt 2024
Best hotel location for families to visit USJ. Reception service is excellent and helpful. There is room for improvement in terms of cleanliness inside the room. For example, the cups being placed inside the room were not very clean with residuals, for 2 consecutive days. Overall a good hotel to stay.
Tanggapan dari Properti: Thank you very much for staying at the Oriental Hotel Universal City.We are honored to receive your compliments on our staff's service.We are very sorry for any inconvenience caused by the cleanliness of the room.We will share your comments with our staff and will do our best to satisfy your needs in the future.We are very sorry for your disappointment, and we sincerely hope that we can continue to count on your patronage in the future.Oriental Hotel Universal City