2 Chome-5-15 Shinsaibashisuji, Chuo Ward, Osaka City, Osaka Prefecture, 542-0085, JapanLihat Detail Hotel
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Kami Samakan Harga
1 malam
Ulasan Tamu
9.3/10
Great
759 ulasan
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Ulasan terverifikasi
Location9.6
Amenities9.0
Service9.2
Cleanliness9.4
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All reviews(759)
Positive reviews(752)
Reviews with photos/video(194)
Easy to get around(74)
Convenient for shopping(71)
Delicious breakfast(70)
Too noisy(41)
Nice bathtub(33)
Would stay again(25)
Close to metro(25)
Luggage delivery service(11)
Negative reviews(7)
Guest User
Standard Floor Twin Room
Menginap di Des 2024
Family
10 ulasan
10.0/10
Outstanding
Diposting pada 11 Feb 2025
Goos location And service. It was The second time i stayed in Cross Hotel. Highly recommend!
Tanggapan dari Properti: Dear Valued Guest,Thank you for your kind words and for taking the time to share your experience. We are glad to hear that you are satisfied with your recent stay. We appreciate your continued support and look forward to welcoming you back for a third visit.Sincerely yours,Cross Hotel Osaka
Ketsanee
Standard Floor Superior Double Room
Menginap di Des 2024
Travel with friends
19 ulasan
10.0/10
Outstanding
Diposting pada 13 Jan 2025
I very impressed with the accommodation. The service was good, the hotel was clean, the security system was good, and it was close to tourist attractions and the train station.
Tanggapan dari Properti: Dear Valued Guest,Thank you for sharing your wonderful feedback regarding your recent stay with us.We are delighted to hear that you were impressed with our service, cleanliness, security and also the location.We will continue to devote ourselves to striving to give impression and satisfaction to many guests in the future. Should your travels bring you back to Japan, we would be delighted to welcome you back to our hotel.Sincerely yours,Cross Hotel Osaka
Guest User
Standard Floor Twin Room
Menginap di Nov 2024
Family
13 ulasan
9.5/10
Amazing
Diposting pada 19 Des 2024
Already reviewed the room in my other booking so will skip over that
Breakfast was great with a lot of choices. Would just suggest to the hotel to maybe start it earlier at 6.30am, for guests who want to set out early for day tours or to visit USJ
Tanggapan dari Properti: Dear Valued Guest,Thank you very much for choosing us to stay at Cross Hotel Osaka and taking your time to give us your feedback.It is an encouragement to hear that you're satisfied with our breakfast.We strive to offer a diverse breakfast menu that caters to both local tastes and Western preferences to satisfy all our guests.Your feedback is greatly appreciated and serves as a wonderful motivation for our team. We also appreciate your feedback regarding the breakfast start time.We will share your feedback with our management team and use it to improve customer satisfaction in the future.Thank you once again for your valuable feedback.Should there be any chances for you to come back and visit Japan in the future, we certainly hope that we can welcome you again here in Osaka.Sincerely yours,Cross Hotel Osaka
Anonymous User
Standard Floor Superior Double Room
Menginap di Nov 2024
Couples
10 ulasan
10.0/10
Outstanding
Diposting pada 17 Des 2024
We spent a night at Cross Hotel Osaka before an early flight the next morning. The hotel is conveniently located just a 5-minute walk from Namba Station (Exit 14) and right next to Dotonbori, surrounded by numerous shopping malls and eateries. The room was spacious and well-equipped, and we appreciated the option to enjoy a ‘socking bath’ after a long day of sightseeing. The value for the price was excellent, and we were really impressed. We would love to explore other hotels in this chain in the future!
Tanggapan dari Properti: Dear Valued Guest,Thank you for choosing us for your stay and taking your time to write the review and wonderful photos.We are extremely delighted to know that you were satisfied with our location and the facilities.Specially, our unique Japanese style bathroom with bathtub is well-received from a lot of guests as you mentioned. Your kind words are greatly appreciated, and we will continue to strive to provide the best possible experience for all of our guests. We look forward to welcoming you back and hope you explore more of our hotels in the future. Sincerely yours,Cross Hotel Osaka
Guest User
Standard Floor Double Room
Menginap di Nov 2024
Family
7 ulasan
10.0/10
Outstanding
Diposting pada 31 Des 2024
Super strategic location. Nice bath. Expensive but worth it!
Tanggapan dari Properti: Dear Valued Guest,Thank you for choosing Cross Hotel Osaka and for taking the time to share your kind feedback about your recent stay.We are happy to know that you felt a value for staying at Cross Hotel Osaka. We will continue to devote ourselves to striving to give impression and satisfaction to many guests in the future. Thank you once again for your valuable feedback.Should your travels bring you back to Japan, we would be delighted to welcome you back to our hotel.Sincerely yours,Cross Hotel Osaka
Hung TIEN
Standard Floor Double Room
Menginap di Mar 2025
Couples
3 ulasan
8.5/10
Very Good
Diposting pada 24 Apr 2025
Cross hotel is very exciting location however staff need more updates information around and JRPASS when someone requires can be advise.
SoniaWu1
Standard Floor Superior Double Room
Menginap di Mar 2025
Couples
2 ulasan
10.0/10
Outstanding
Diposting pada 16 Apr 2025
The location is prime as its proximity to shinsaibashi dotonburi provides you the convenience of a rest and recharge point after continuous sightseeing and shopping. The room is user friendly and relatively spacious for a popular location like this. However its location also means that it’s right next to the busy roads so you may want to bring your own ear plugs if you are sensitive to sounds while sleeping. Overall the pros absolutely outweigh the cons. I would highly recommend.
Guest User
Standard Floor Triple Room
Menginap di Mar 2025
Family
3 ulasan
9.5/10
Amazing
Diposting pada 13 Apr 2025
Hotel staff have been very responsive and friendly. Room is clean and 10 min walk to train station. Convenient and walkable distance to supermarket, restaurants, cafes, shopping malls etc. Highly recommended.
Tanggapan dari Properti: Dear Valued Guest,Thank you very much for your recent stay with us and taking time to share your review.We are very happy to hear that you enjoyed your stay with us.As you said, Cross Hotel Osaka is located in the heart of Osaka City, so that it would be very accessible from anywhere like supermarket, restaurants, cafes and shopping malls etc. If there is any chance to visit Osaka, we are looking forward to welcoming you back to Cross Hotel Osaka again in the near future!Sincerely yours,Cross Hotel Osaka
Dave Mortenson
Standard Floor Triple Room
Menginap di Feb 2025
Couples
1 ulasan
10.0/10
Outstanding
Diposting pada 4 Apr 2025
It's in the heart of the Osaja shopping and food district. Rooms.and hotel were great but location, location, location!
Tanggapan dari Properti: Dear Valued Guest,Thank you for your latest stay with us and for taking your time to send us your feedback.We are pleased to hear that you enjoyed your stay with us and the surrounding shopping and dining options.We hope that you will return to Osaka and enjoy more attractive spots of Osaka with us.Once again, we greatly appreciate your feedback. We hope to have the pleasure of welcoming you back to Cross Hotel Osaka in the near future.Sincerely yours,Cross Hotel Osaka
Teng Chye
Standard Floor Twin Room
Menginap di Feb 2025
Family
1 ulasan
9.5/10
Amazing
Diposting pada 24 Mar 2025
Hotel location is great with direct access to Dontonbori shop and food streets as well as short walk to train station. Amenities in Japan hotels generally is limited. Can be better if hotel provide body lotion.
Tanggapan dari Properti: Dear Valued Guest,Thank you for staying with us in Cross Hotel Osaka and taking the time to leave us with your valuable feedback.We are glad to hear that you are satisfied with our location.As you said, Cross Hotel Osaka is located in the heart of Osaka City, so that it would be very accessible from anywhere like restaurants, sightseeing spots, and public transportations.However, we sincerely apologize as we were unable to provide body lotion as you requested.As a matter of fact, body lotion is not available as an amenity in our rooms but is purchasable at our front desk.The body lotion is the same brand of the bath amenities are available in standard-floor guest rooms called Provincia.Should you have any chances to visit Osaka again in the future, we hope you will consider to purchase it next time, on your next stay with us.Thank you once again for your valuable feedback. We certainly do hope to be able to greet you once more on your future trip.Sincerely yours,Cross Hotel Osaka
Guest User
Standard Floor Twin Room
Menginap di Feb 2025
Couples
3 ulasan
10.0/10
Outstanding
Diposting pada 16 Apr 2025
Room size not too small.
Only cons is just next to a busy street where road noise can be heard.
Eng Ying
Standard Floor Twin Room
Menginap di Feb 2025
Solo travelers
1 ulasan
10.0/10
Outstanding
Diposting pada 29 Mar 2025
Superb location! Room is very clean and love love the bath tub that came with bath salt that is so calming. Most important is the location is right at Donburi street. Love
Tanggapan dari Properti: Dear Valued Guest,Thank you for staying with us in Cross Hotel Osaka and taking the time to leave us with your valuable feedback.It is a pleasure to read that you "love love the bath tub that came with bath salt". The spacious bathtub is one of the attractive points of Cross Hotel Osaka.In addition, to make your bath more enjoyable, we have bath salts at the front desk that are different from those provided in the guest rooms.We hope you will take a relaxing bath in our spacious bathtub after a hard day's sightseeing.Once again, we highly appreciate you for sharing your precious experience with us.We are very much looking forward to welcoming you again in near future. Sincerely yours,Cross Hotel Osaka
Jonchua
Standard Floor Double Room
Menginap di Feb 2025
Couples
12 ulasan
9.5/10
Amazing
Diposting pada 21 Mar 2025
We chose this simply due to its location and a stone throw away to Dotonburi. Didn’t try its breakfast but from the pictures and reviews, it seems a good choice. Rooms are on a smaller end. Free usage of umbrella was a nice touch. Wife love the shower room which is spacious
Tanggapan dari Properti: Dear Valued Guest,Thank you for choosing Cross Hotel Osaka and for your feedback.We are glad to hear that you are satisfied with our location, service and the spacious shower room.As you mentioned, the spacious bathtub is one of the attractive points of Cross Hotel Osaka.We hope you will take a relaxing bath in our spacious bathtub after a hard day's sightseeing.We will continue to devote ourselves to striving to give impression and satisfaction to many guests in the future. We look forward to welcoming you back on your next visit to Osaka.Sincerely yours,Cross Hotel Osaka
Guest User
Standard Floor Deluxe Double Room
Menginap di Feb 2025
Couples
40 ulasan
9.5/10
Amazing
Diposting pada 15 Mar 2025
Stayed here a second time and booked the deluxe room which is more spacious. Buffet breakfast has a good spread. TIP: book the standard floors for a shorter wait/ride on the elevators ( theres only 2 elevators)
Tanggapan dari Properti: Dear Valued Guest,Thank you for your kind words and for choosing to stay with us again at Cross Hotel Osaka. We are very pleased to hear that you are particularly satisfied with our breakfast.We strive to offer a diverse breakfast menu that caters to both local tastes and Western preferences to satisfy all our guests.Your feedback is greatly appreciated and serves as a wonderful motivation for our team.We appreciate your continued support and look forward to welcoming you back for a third visit.Sincerely yours,Cross Hotel Osaka
Michelle
Standard Floor Double Room
Menginap di Feb 2025
Couples
24 ulasan
10.0/10
Outstanding
Diposting pada 1 Apr 2025
The hotel is right next to Shinsaibashi Shopping Street and Dotonbori. It is also a short walk away from Namba Station, allowing us to get around easily. If you aren't able to check in immediately or if you are not leaving Osaka immediately after check out, you can store your luggage with the hotel. Staff were relatively friendly. Would definitely recommend Cross Hotel and also stay here again!
Tanggapan dari Properti: Dear Valued Guest,Thank you for staying at Cross Hotel Osaka and for your perfect rating feedback.We are glad to hear that you are satisfied with your recent stay. Your good comments are much appreciated and the word, "would definitely recommend Cross Hotel and also stay here again!" is a great encouragement for us.We hope to have the pleasure of welcoming you back to Cross Hotel Osaka in the near future.Sincerely yours,Cross Hotel Osaka