Sarasa Hotel Namba

Ulasan Sarasa Hotel Namba

Sarasa Hotel Namba

3 Chome-6-6 Nipponbashi, Naniwa Ward, Osaka City, Osaka Prefecture, 556-0005, JapanLihat Detail Hotel
Sarasa Hotel Namba
Sarasa Hotel NambaSarasa Hotel NambaSarasa Hotel Namba
Temukan Hotel Terbaik di ${{cityName}}
Kami Samakan Harga
1 malam

Ulasan Tamu

4.2/5
Very Good
186 ulasan
Ulasan terverifikasi
Location4.5
Amenities4.0
Service4.3
Cleanliness4.2
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All reviews(186)
Positive reviews(180)
Reviews with photos/video(47)
Awesome stay(38)
Great value for money(22)
Near shopping area(17)
Convenient for shopping(13)
Easy to get around(12)
Strange smell in room(5)
Friendly front desk staff(5)
Negative reviews(6)
Suneephorn
Twin Non-Smoking
Menginap di Sep 2024
Travel with friends
6 ulasan
5.0/5
Outstanding
Diposting pada 15 Sep 2024
Nice location and walk from namba station around 700 m. We can walk around there and find many interesting. O can walk to the cafe that i want to go
Tanggapan dari Properti: Thank you for sharing your experience! We’re delighted to hear that our location added convenience to your stay and made it easy for you to explore the nearby attractions and cafes. It sounds like you enjoyed discovering the local spots around Namba station. We hope to welcome you back soon for more memorable walks and visits to your favorite cafes!Warm regards,
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Guest User
Single Room
Menginap di Jan 2025
Solo travelers
11 ulasan
2.5/5
Diposting pada 29 Jan 2025
Last time I stayed I gave it a very good review. It was based mainly on the location and service from the front office. However, this time I was greatly disappointed that for the 3 days I stayed there was no cleaning, no throwing away of garbage or change of towels. The bath tub was dirty! I first noticed some color on the side and rubbed my hands against it to find dirt. Check in time at 3.00 and check out time at 10.00! This reflects serious problem with housekeeping and management! However, beside a couple of staff not understanding English the others very helpful! I must wish to thank them for their help!
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Tanggapan dari Properti: Thank you for using our hotel again. We are honored that you chose us again after receiving a high rating from us during your previous stay. However, we sincerely apologize for the inconvenience caused by the lack of cleaning, trash disposal, and towel replacement. We are particularly sorry that the bathtub was not as clean as it should be. We will take your comments seriously and review our housekeeping system to thoroughly implement cleaning standards and strengthen our inspection system. All of our staff will work to improve the situation so that this does not happen again in the future. We also appreciate your comments regarding the staff's English response. We will strive to improve our language support and continue to educate our staff so that we can communicate more smoothly. Nevertheless, we are very encouraged to hear your words of gratitude that you were satisfied with the friendly response of some of our staff. We will continue to work hard to improve our service so that our customers can have a comfortable stay in the future. If you have the opportunity to visit us again, we will do our best to provide you with a better stay. We look forward to welcoming you again.
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Guest User
Twin Non-Smoking
Menginap di Des 2024
Family
4 ulasan
5.0/5
Outstanding
Diposting pada 24 Jan 2025
Price is affordable, great location closed to stations, market, and local supermarkets. Nice and friendly team.
Tanggapan dari Properti: この度は当ホテルをご利用いただき、また温かいご感想をお寄せいただき、誠にありがとうございます。料金の手頃さや、駅や市場、地元のスーパーマーケットに近い立地にご満足いただけたとのこと、大変嬉しく存じます。当ホテルは観光やショッピングに便利な場所に位置しており、多くのお客様にご好評いただいております。また、スタッフの親切でフレンドリーな対応についてお褒めいただき、スタッフ一同大変励みになっております。お客様に快適にお過ごしいただけるよう、これからも心を込めたサービスを提供してまいります。次回大阪にお越しの際も、ぜひ当ホテルをご利用くださいませ。スタッフ一同、またのお越しを心よりお待ち申し上げております。
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Eagle & Jy
Twin Non-Smoking
Menginap di Jun 2024
Family
14 ulasan
3.5/5
Diposting pada 30 Jun 2024
hotel location is good , especially for shopping, dinning and transportation.
Tanggapan dari Properti: Thank you for choosing to stay with us and for sharing your positive feedback! We are delighted to hear that you found our hotel’s location convenient for shopping, dining, and transportation. Our central location is indeed one of the highlights, making it easy for our guests to explore all that the area has to offer.We appreciate your kind words and look forward to welcoming you back during your next visit!
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Jian Ming
Single Room
Menginap di Mei 2024
Solo travelers
27 ulasan
5.0/5
Outstanding
Diposting pada 25 Mei 2024
Great location and value for money, convenient access to Namba station
Tanggapan dari Properti: Thank you for choosing to stay with us and for sharing your feedback! We are thrilled to hear that you found our location convenient and great value for money. Being close to Namba station makes it easy for our guests to explore the area, and we’re glad you appreciated that.We look forward to welcoming you again on your next visit and will continue to provide excellent service
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SM siugi
Single Room
Menginap di Mar 2024
Solo travelers
5 ulasan
3.2/5
Diposting pada 8 Apr 2024
The hotel is a little far away from Namba station. The room is very small, but still able to have luggage rack and desk for make up. There is free coffee in the lobby, which is good. Also coin laundry.
Tanggapan dari Properti: Thank you for sharing your feedback with us! We appreciate your comments about the room and are glad to hear that you found the luggage rack and makeup desk helpful. We also appreciate your positive remarks about the free coffee in the lobby and the coin laundry facilities.We understand that the distance from Namba station might be a little further than expected, and we will continue to work on providing the best possible experience for our guests. Thank you for staying with us, and we hope to welcome you again in the future
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Andrew Hoh
Semi Double Room
Menginap di Mar 2024
Couples
14 ulasan
3.0/5
Diposting pada 30 Mar 2024
Travellers need to know the Sustainable policy of the hotel and be prepared. No clean up of rooms until day 8 if stay is longer than that. Tooth brush and paste provision at JPY150. Clear used towels and trash from room to external of room and collect new towels from front desk.
Tanggapan dari Properti: この度は当ホテルのサステナビリティポリシーについてご理解いただき、誠にありがとうございます。当ホテルでは環境への配慮の一環として、8日目以降の長期滞在の場合、通常の客室清掃を行わず、必要なタオル交換やゴミ回収をフロントにて承っております。また、歯ブラシや歯磨き粉はご希望の方に150円でご提供しております。お客様にはご不便をおかけすることもあるかと存じますが、環境負荷の軽減のため、何卒ご理解とご協力を賜りますようお願い申し上げます。今後も快適にお過ごしいただけるよう努めてまいりますので、またのご利用を心よりお待ち申し上げております。口コミ担当
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Guest User
Deluxe Japanese Room And Western Style Room
Menginap di Des 2024
Family
4 ulasan
4.7/5
Amazing
Diposting pada 2 Jan 2025
Quiet cosy area, waiting distance to city
Tanggapan dari Properti: Thank you for your feedback.We’re delighted to hear that you enjoyed the quiet and cozy atmosphere of the area, as well as the convenient walking distance to the city. Providing a relaxing and accessible environment is something we strive for, and we’re glad it met your expectations.We hope to welcome you again in the future
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Michael W L Sim
Twin Non-Smoking
Menginap di Jan 2025
Couples
2 ulasan
4.2/5
Very Good
Diposting pada 15 Jan 2025
Good for its price & location
Tanggapan dari Properti: hank you very much for choosing to stay at our hotel and for taking the time to share your feedback.We are delighted to hear that you found our hotel to be good for its price and location. We strive to provide great value and a convenient base for our guests, and it is wonderful to know that this contributed to your positive experience.We will continue to work hard to ensure a comfortable stay for all our guests. We hope to welcome you back on your next visit to Osaka. If there is anything we can do to make your future stay even more enjoyable, please feel free to let us know.Once again, thank you for your kind words. We look forward to seeing you again soon
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Guest User
Single Room
Menginap di Agt 2024
Solo travelers
15 ulasan
3.0/5
Diposting pada 28 Agt 2024
As expected from hotel in japan
Tanggapan dari Properti: Thank you for your feedback and for choosing to stay with us. We appreciate your understanding and recognition of the standards that are common in hotels in Japan. We always strive to provide the best possible experience for our guests, and we are grateful for your comments.If you have any further suggestions or would like to share more about your experience, we would love to hear from you. We hope to welcome you back in the future!
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Timothy
Twin Non-Smoking
Menginap di Feb 2024
Solo travelers
21 ulasan
4.5/5
Great
Diposting pada 12 Feb 2024
Vibrant, exciting location, friendly staff, comfortable room.
Anonymous User
Single Room
Menginap di Des 2022
Solo travelers
5 ulasan
4.5/5
Great
Diposting pada 30 Des 2022
A lovely tidy room perfect for a single traveler
Wan_busayarin
Semi Double Room
Menginap di Des 2024
Travel with friends
1 ulasan
3.7/5
Diposting pada 26 Feb 2025
thank you
Tanggapan dari Properti: この度はSARASA HOTEL なんばをご利用頂き、誠にありがとうございます.今後もお客様が快適にお過ごしいただけるよう、より一層努めて参ります。 お忙しいところ、口コミ投稿頂きまして、ありがとうございました。 またのお越しいただけますことを心よりお待ちしております。 SARASA HOTEL なんば 口コミ担当
Guest User
Single Room
Menginap di Okt 2023
Solo travelers
2 ulasan
4.5/5
Great
Diposting pada 13 Nov 2023
fuss free check in
Guest User
Single Room
Menginap di Apr 2022
Solo travelers
1 ulasan
3.0/5
Diposting pada 8 Mei 2022
N/A....
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