The Royal Park Canvas - Osaka Kitahama

酒店位置在商業區，比較清靜，但到旅遊景點就不太方便，2樓設有免費咖啡，但部機比較污糟，看沒有職員定時清潔，升降機內地板亦是黐立立的，感覺未有職員處理，房間內牆壁亦有不少痕跡，亦沒有樽裝水提供。

Very disappointed with the accommodation, the most disappointing of the entire trip to Japan. Firstly, cleanliness was lacking; the sofa in the room was very dirty and old, with obvious stains. Secondly, there were stains on the toilet seat. Thirdly, the room was much smaller than described. Comparable rooms in Kyoto had space to unpack luggage, but this hotel did not. Fourthly, the female staff at the hotel reception (more than one) were extremely arrogant and rude. During check-in, they were indifferent, although polite in language, their attitude was evident. As there was a welcome drink upon check-in, it required exchanging a coin at the front desk. However, no one informed me how to exchange it, just said to use the coin, so I naturally assumed that a staff member would collect the coin. After waiting, I found the bar completely empty. Reluctantly, I had to return to the front desk to inquire. At that time, the front desk staff looked at me with disdain and told me to insert the coin into a machine there to get the drink. Their tone and expression made me very uncomfortable, and they couldn't even bother to point out the location of the machine to me, which is surprising in Japan. I originally booked the Royal Park Hotel in Kyoto for June, but now it seems better to cancel. Who wants to spend money to be at the mercy of others and stay in unpleasant rooms? PS: The two male staff members I encountered were relatively friendly.

Great location right beside the subway, clean room, excellent service and provision in the lounge with free coffee/drinks at allotted time

Location is (2 stop away)near Umeda Osaka, but you need to change train 1 stop each to reach. The stairs from the train station up to level 1 is tiring especially after visiting attraction. The room is clean, bed is comfortable, rain bath and bathtub is nice. Complimentary drinks all day is a plus points. Overall satisfied with the hotel.

The Royal Park Hotel Canvas Kitahama was at a really convenient location - literally just above the subway. Room was clean and spacious as well, no complaints really. Oh they provide free flow drinks at the lobby too. Value for money 3 star hotel! No no

Convenient location, cozy & clean room and great breakfast! Would recommend to friends & family definitely!

Usually I like to stay in different hotel. This one is super nice n hv lots of complimentary amenities. Including facial cleanser, lotion n even face mask. Room also very nice n trendy. Will definitely recommend

Good place clean and near metro Osaka easy to find nice food the hotel staff friendly