Untuk memastikan keaslian rating yang ditampilkan, kami tidak hanya menghitung rata-rata nilainya, tetapi juga mempertimbangkan kredibilitas ulasan dan tanggal menginap tamu untuk menentukan rating final.
Ulasan terverifikasi
Lokasi4.1
Fasilitas4.0
Layanan4.1
Kebersihan4.1
Filter berdasarkan:
Urutkan berdasarkan:
Semua Ulasan(111)
Ulasan positif(95)
Ulasan dengan foto/video(1)
Buruk(16)
M_Schwartz
Kamar Deluxe
Menginap di Des 2023
Keluarga
1 ulasan
4.7/5
Menakjubkan
Diposting pada 5 Mar 2024
Friendly service. Great price for a decent location. Was quick to get to the park.
Terjemahkan
Tamu
Kamar Deluxe
Menginap di Mei 2024
Keluarga
1 ulasan
5.0/5
Fantastis
Diposting pada 5 Jun 2024
Tudo certo. Check-in e Check-out rápidos e simples. Muito próximo aos Parques da Universal e várias lojas e restaurantes. Limpeza e atendimentos OK, toalhas trocadas diariamente. Voltaria a reservar aqui.
I enjoyed the stay but I must say that I was disappointed by the behaviour of some of the staff. I asked to book a taxi one day, the person at reception didn't book a taxi but a private VIP transport without asking first. It costed me significantly more than it should have. Also it seems quite ironic that the hotel wouldn't lend me a knife to peel an apple, I had to peel it at the front desk with the receptionist watching for security reasons.
Walkable distance from Universal, Few restaurant arounds. If you buy fruit make sure you buy a knife too.
Terjemahkan
Caleo
Menginap di Mar 2024
Keluarga
5.0/5
Fantastis
Diposting pada 29 Mar 2024
This hotel was sweet! Can't get any closer to Universal. Universal aside, the location of this hotel is actually close to just about everything! Room was clean and comfortable with a nice view of the pool and Volcano Bay. Parking is a breeze and the 24 hour convenience store is very appreciated. The only complaint I have to give is that only 3 floors have ONE washer and ONE drier each. Unless you do your laundry at 7AM, good luck trying to do your laundry as those machines are always going to be used. Hotel needs a dedicated laundromat with multiple washers and driers.
Terjemahkan
Teresa
Menginap di Mar 2024
Lainnya
3.0/5
Diposting pada 27 Mar 2024
We booked this room for price and also because it said it had a bar and restaurant. We were there for 3 nights and the bar was only open the last night, and there wasn’t a bartender, just a waitress making drinks. Service was terrible. At check in the staff was rude at front desk. At the concierge desk they tried to get us to listen to a time share presentation and we refused she got really rude and ignored us.
Terjemahkan
David
Menginap di Mar 2024
Lainnya
2.0/5
Diposting pada 27 Mar 2024
When we booked this hotel, it was rated at 8.6. Supposed to have a bar and a restaurant. The bar was never open. The only restaurant is Japanese, which is only open on Thursday, Friday and Saturday. The hotel is very old. The front desk person at check in was not helpful or very nice. We did enjoy the pool. The rooms are old. We stayed on a side where the door is open to the outside like an old hotel. Everything around this hotel is closed except an Applebee's. You must get an Uber or taxi to get anywhere. It is close to Universal Studios. I would never stay again.
Terjemahkan
Tammy
Menginap di Mar 2024
Keluarga
2.0/5
Diposting pada 26 Mar 2024
The door to our room didn't open properly it took 2 people to get it open one to hold the card and the other to push it.
The handle to the bathroom was coming off and bed was uncomfortable.
Also i was charged for the room twice and still waiting for the one of the charges to be released back to my card.
And when you check in they try to sale you a travel package of some sorts aftet 5 hours on a plane the only thing I wanted is the key to my room.