Express Inn & Suites Ontario Airport

Mereka meja depan di malam hari sangat bagus. Tempat tidur adalah apa yang saya butuhkan setelah hari yang panjang. Pasti akan tinggal lagi.

I had a really good visit staff was nice place was clean and comfortable

I love it here I feel so safe . I am getting to know the staff and thanks so much

Este hostel ha sido muy adecuado para los visitantes económicos de aquí.

毛巾有頭髮，發黴了。房間有異味

The room had cockroaches in the room I was given and no clothing pile to hang clothes on hangers and no bed side tables . Really not what I paid for. Also male at front desk was rude.

AS SOON AS WE ARIVED WE SAW ROACHES. WE CALLED AROUND BUT NO ONE HAD AVAILABLE ROOMS. IT WAS SO NOISY YOU CAN HEAR THE FREEWAY. THE STAFF WAS RUDE ALSO.

It was an excellent stay. Been staying here for a while. Friendly staff and rooms are very clean.

My stay at Express Inn was thoroughly unsatisfactory, marred by an array of issues that underscored the establishment's lack of concern for guest comfort. The owner's evident power trip manifested through arbitrary rules and a dismissive attitude, creating an unwelcoming atmosphere. Adding to the discomfort was the owner's son, who patrolled the premises, contributing to a sense of unease rather than providing any semblance of security. The presence of stains on the bed and the unfortunate discovery of roaches made the room far from the clean and inviting space one expects from a motel. What further soured the experience was the excessively strict no-visitors policy, a measure enforced with an insistence on collecting visitors' IDs for copying. This requirement not only felt invasive but also led to friends opting out of visiting altogether, undermining the purpose of a social stay. Moreover, the owner's practice of personally knocking on doors at 11:00 am to hasten check-out reflected a lack of consideration for guests' privacy and sleep. It appeared as though customer satisfaction took a backseat to the owner's convenience, leaving a lasting impression of a business that prioritizes its rules over the well-being of its patrons. To add insult to injury, the evident inconsistency in rule enforcement and the seemingly arbitrary nature of these rules only compounded the negative experience. Express Inn failed to meet even the basic standards of a comfortable motel.