Obertraun 302, Obertraun, Upper Austria, 4831, AustriaLihat Detail Hotel
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Kami Samakan Harga
1 malam
Ulasan Tamu
4.3/5
Luar Biasa
68 ulasan
Untuk memastikan keaslian rating yang ditampilkan, kami tidak hanya menghitung rata-rata nilainya, tetapi juga mempertimbangkan kredibilitas ulasan dan tanggal menginap tamu untuk menentukan rating final.
Ulasan terverifikasi
Lokasi4.3
Fasilitas4.3
Layanan4.2
Kebersihan4.3
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Semua ulasan(68)
Ulasan positif(4)
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Buruk(1)
Tamu
Chalet Hallstättersee
Menginap di Apr 2024
Pasangan
11 ulasan
4.5/5
Sangat Baik
Diposting pada 19 Apr 2024
Very nice resort with spacious compound, and very convenient. We took a boat from the resort to Hallstatt, 10 euro per person. From Hallstatt, there is a public bus taking us right to the bus stop in front of the resort.
However, I was quite disappointed with the wrong information in trip.com regarding the rooms. Intially I wanted to book a chalet with 2 rooms as we are a group of 2 couples. When i made the booking, trip.com website stated that 1 room can fit in max 2 persons. So naturally i had to book 2 rooms. When i arrived that the resort i was shocked to find out that I was misled to pay for 2 chalets with 4 rooms! We didn't use the other chalet of course.
It was totally unfair that because of the wrong information in trip.com, we have to pay for 2 other rooms that we didn't need at all.
I am asking for compensation from trip.com regarding my loss and it's been 4 days and i am still waiting to hear from them for a solution.
Terjemahkan
Hakimhalym
Chalet Hallstättersee
Menginap di Feb 2024
Keluarga
12 ulasan
5.0/5
Fantastis
Diposting pada 1 Mar 2024
Excellent resort, nice and cozy. But there is deposit 300€ which is a bit shock, usually other hotels 100€. But no worries it return back once check out. Overall nice we have nice stay here.