Hampton Inn by Hilton Niles, MI

Rooms were clean and spacious! Floor above us did have a boys basketball team so yes it was somewhat loud not a deal breaker. Breakfast was good and had lots of options. Great place to stay, you won't be disappointed!

Upon entering our room, the bathroom door latch was visibly broken. We were graciously moved to another too. The dust was very visible on surfaces. The bathroom could have used another wipe down. The breakfast in the morning was great and the service excellent.

Very nice and clean accommodations, staff was friendly and helpful. Would recommend.

Great place highly-rated.. although, dont stay in room 403, the door frame was broken and when i opened the door, i thought It was going to collapse..when i called the front desk, dude was like "oh yes...just pick up the door and push hard to close" nearly piss my pants... needs a bit of a tune up, although nice place, breakfast was good...

We were in town for my son’s wedding- and most of the guests stayed at this hotel- everyone was very pleased

The hotel is clean, the breakfast was good. I will start out with the positives. The entire reason I go to hotel is to sleep. The people above me, I was on the second floor and the facility has three floors… Or apparently a group of hippopotamuses, banging around and moving furniture. I called and complained around 1030 about the booming noises going on above me and it was still going on at 11:45 PM. By then I was so angry and worked up that there was no going back to sleep. I did call down to the front desk and ask if they could do something about it and they said they would investigate it. So their investigation led to nothing. The people finally stopped booming and banging around about midnight. The other challenge is this facility is it such a very busy highway kind of where a hill and a traffic light are involved so you heard Jake breaks from semi trucks all night long. At least, if a hotel is near an interstate, it’s steady traffic. This was stop and go so engines were rubbing up and down which was very distracting. I travel a lot for work and a good nights sleep as valuable to me. If you’re going to stay at this facility asked to be on the top floor and make sure you bring your earplugs.

We had an amazing stay. Everything we needed was right there. All the comforts of home.

Nice property, but service was only ok. They did not clean our room, which was pretty disappointing. They seemed to be less interested in service since we did not "book direct" with them.

Everything went well. Room was clean, check in was a breeze. Breakfast was more than I expected. Only wish there was a 'fan' cycle on the heating/cooling machine for the white noise.