Ulasan Crowne Plaza Newcastle - Stephenson Quarter

Fab hotel, great location and facilities. Iv taken a star off for cleanliness as the floor we were on smelt of damp but was being treated by maintenance

The hotel was absolutely amazing. The room was very clean and the breakfast was superb. The location was very good. We were very satisfied with everything. One thing that we need to point out was the politeness of one of the receptionists at the hotel. We were not treated politely, which was disappointing considering the standard of the hotel. But everything was nice. I suppose it wasn't directly related to the hotel, but it was just that specific staff member that did not not really meet the standard of an IHG hotel.

I have been here before. Good things: convenient location to central train station and shops. Nice and relaxing swimming pool with jacuzzi and steam room. Rooms are OK but clean with coffee and tea and ironing facilitie. Staff generally friendly and helpful. Good breakfast. Bad things: dinner is limited options, expensive and not good value for money. To add an insult to the injury I had a dessert and there was 1/2 strawberry 🍓 on the top for decoration. I left to last bite to finish with and the taste was terrible. It had onions taste 🤧 my guess they used the same knife for cutting the onions for cutting the strawberry and it was not nice at all - just disgusting and unprofessional. Apart from this everything was good and I would be back but unlikely I would like to here again.

Good: Decent room size, great breakfast. Can be improved: Parking is expensive for the location (no benefit of staying with the hotel), weak water pressure.

Great hotel in a great location. Really enjoyed my stay

Staff on front desk was absolutely lovely, was able to check us in early. Gym was good size, pool was busy as they also sell day passes I think but still plenty space. Room was clean along with the whole hotel. Only complaint was that breakfast was astronomical (£20pp) especially for Newcastle, I would recommend taking the short walk into town for breakfast instead

Amazing experience, the room is very comfy and clean staff also very nice

Very clean hotel with excellent service and a very tasty breakfast.

Booked a club room for£10 more than standard through Trip.com Great service. Room and facilities and views Free food and drink in lounge 17:30-19:30 Wow!!!

It was a good stay without issues. The location of the hotel was great.

Excellent. Really modern. Great location.

Absolute scam they charged my card even though I called before the check in time to change the date I will never use this company again and will be using social media on which I have over a million followers to replay the scam. I will also be reporting the fraud to my credit card company.

Good location

Great location, fantastic price, rooms are great, plus a good selection of leisure facilities