Hampton Inn Newberry-Opera House

Excelente

it was very clean and bed was comfortable, HOWEVER, train coming by three times throughout the night blaring its horn was an added feature i wasn't prepared for. black out shades serve no purpose if there are stops that keep them from closing more than half way. couch and companion chair were very uncomfortable to sit on. water pressure for shower created only a bit more than a drizzle. friday "hot" breakfast items were cold and rubbery (8am). auto waffle maker pointless if not turned on and no batter available. coffee in lobby by check-in counter was outstanding, though.

Clean, safe , and great price for what you get . Rooms very, nice and clean. Complimentary breakfast was very good and a lot of choices.

As always, our stay at the Newberry Hampton Inn was perfect. Pleasant and polite check in and wonderful breakfast. We will ALWAYS stay here when in Newberry!

The HVAC Unit was loud and the toilet ran all night. Customer service was excellent at checkin.

Beautiful historic building now as a hotel in a great location if you are visiting Newberry SC. Staff was very friendly. The rooms themselves are very beat up though, and considering how full the parking lot was I would think Hilton could invest in cleaning it up a little. Wall mounted nightstand was half off the wall, peeling wall paper and stains in the bathroom, tub was scratched up a lot, drawers wobbled in the bathroom, toilet was very particular to get it to flush all the way, etc. Nothing worth calling maintenance over/asking for a better room, but the room could use some TLC.

It was atypical Hampton Inn , very convenient to the Opera House across the street where I was going !

When I arrived at 9:30 am the front desk clerk (Lesley) was on a personal phone call. I had to wait until she had "time" for me. When I explained I needed a room for a driver who was required by OSHA to get min 8 hrs and asked if she had our room available she pointed to the sign "Check in at 3.pm". I asked if 1 room was open. She pointed again. I asked her if she could.let me know as soon as one was available and she balked and said "our cleaning staff doesnt cone in until 10 am (30 minutes later). I said I would be back. I teturned at 11 am and she was again on a personal.call. I spotted maids cleaning roomss on the 1st floor down from the lobby and walked down to ask when one would be available and was told they had 3 ready. She walked ke to the front desk where Lesley angrily alfinnaly gave me a room. I will NEVER stay there again!!!

This was the worst experience of all our years of travel! Never have we been robbed in a hotel room while we were out. We have stayed outside of the US and it never happened to us there. There was no safe in the room. Also the cameras hit every room but 3 on each floor. Guess which room we were in? You guessed it! The hotel has done NOTHING to try and compensate us for the almost $5000 worth of electronics and other items that were stolen. NOT HAPPY!!!