Ulasan The Plaza

Sempurna, sempurna

Good i like it

非常漂亮的餐廳

號稱老錢風的酒店富麗堂皇，行李員和服務員大多是白人大概就是酒店地位的標志。 房間挺大，衛生間尤其大。咖啡機、熱水壺、飲用水需要order才有，點咖啡膠囊還要付費哦。 與五星酒店地位不相稱的是，被子居然不用被套、而是用兩條床單上下包裹、你睡覺翻身，被芯就露出來了，想想就噁心，而且和酒店反應，他們居然說他們只有這種方式包裹被子。 我深切的體會就是這家酒店喝個下午茶，拍拍照就好，住宿體驗很普通，畢竟紐約好酒店太多了！

Plaza 在紐約有名到衹要你説，所有人都認識。Plaza 位置太好了，分成私人住宅和酒店兩部分，他們酒店我最喜歡的是地下一層美國貴婦大食代，從 LadyM 到好餐館集合在一起……然而不知道是不是疫情美食廣場關了。房間就是修舊如舊，打開櫃櫥又有各種電子設備喜歡這個調調的應該滿意。

位置好，歷史感強，下次還會入住

前些年住過幾次，這次感覺太差，給了一個最小的房間，房間被樓梯佔了空間，不推薦！

Stunning property and hotel. The location is fabulous and the building is absolutely gorgeous. Service was average and not what I expect from a 5-star hotel. My son got a little candy basket on the first night but there was nothing else the rest of the stay (a couple of chocolates when turning down the beds would be a nice touch at the very least). They called me Mister instead of Ms on the welcome card and did not make any effort to correct once I pointed out I wasn’t a man. There was no effort to get to know us or talk to us. The $65 daily fee is tacky and inelegant. I’m not in New York to eat pancakes or wings or other outdated 80s hotel food (their menu is terrible other than the Palm Court tea) so we only used that amount once. The hotel refused to budge when I mentioned there wasn’t much on the menu we could eat due to food restrictions and said it’s the same for everyone. The blow dryer in the bedroom was gross. The vent was fully crusted with gunk and really needs to be either cleaned or replaced. The bedroom was spacious and beautiful. Room was cleaned around 7pm every day which I did not like - we typically left early for long days of exploring and shopping and came back at about the time the room was being done which was inconvenient. Overall, staying at the Plaza was an amazing experience but I will look for another hotel for our next stay due to the overall lackluster service.

The staff was over the top in service. The hotel is beautiful. The rooms are beautiful. The area is so quiet and safe you could walk around at any time of day. The location was perfect. So many things within walking distance.

This is a beautiful property. The smell when you walk in is delightful Gardenias. The beds and pillows were very comfortable and were a welcome relief after a long day of walking. We had always wanted to stay there and are so glad we did. In addition the rooms are beautiful you feel like royalty.

My stay at the Plaza was just magical. The staff were so friendly and couldn’t have been more helpful. It was the best birthday trip and I’ll definitely be returning. ✨

Stayed for four days. You cannot beat the location. We were travelling with our 2.5 year old daughter and we were made to feel so welcome. The entire staff exudes hospitality and grace. Won’t be staying anywhere else when visiting NYC.

Overall this was the BEST hotel we have ever stayed at. From the moment we arrived from the airport until we left 7 days later back to the airport. Door staff were attentive, available, and very helpful with rides not associated with the hotel. We cannot say enough about the Concierge staff - EVERY request we made they were there with an answer, recommendation, or just plainly made reservations for us. Best Concierge ever - especially Bill and Juliet! Our 2 room suite was an upgrade which we needed for 7 days in this luxury hotel.The one issue we had was taken care of immediately which was the mattress - way too soft for our taste - but was changed out almost the same hour we requested it. Thank you Plaza Hotel staff for making this the best 70th birthday celebration we could ask for. We will stay again.

Absolutely love this hotel. The service is amazing. Russell at the reception desk went above and beyond with his service. Will be back soon!