I’m writing this review because I booked a room here for a staycation with my fiancée on Christmas Eve. Everything was fine initially, but then I received a call asking about the purpose of my stay and whether I was local. I explained that although I’m originally from New Orleans, I’ve since moved away. We booked the room to spend Christmas Eve night together before returning to our travel assignments. After a brief hold, the agent informed me that my booking was being canceled because it was "only for one night." If that’s truly a policy, why would they need to ask if I was local? More importantly, why was I even able to book in the first place if it was an issue? This was a deeply unprofessional experience. I definitely do not recommend this hotel.
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