Fleur De Chine Hotel

Ulasan Fleur De Chine Hotel

Fleur De Chine Hotel

No.23 Jhongjheng Road, Sun Moon Lake, Yuchi Township, Nantou, Taiwan, 55546, ChinaLihat Detail Hotel
Fleur De Chine Hotel
Fleur De Chine HotelFleur De Chine HotelFleur De Chine Hotel
Cek ketersediaan kamar untuk tanggal perjalanan Anda
Kami Samakan Harga
1 malam

Ulasan Tamu tentang Fleur De Chine Hotel

9.5/10
Amazing
388 ulasan
Ulasan terverifikasi
Location9.4
Amenities9.5
Service9.6
Cleanliness9.6
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All reviews(388)
Positive reviews(386)
Reviews with photos/video(193)
Friendly staff(166)
Tasty dinner(34)
Perfect for kids(30)
Relaxing hot springs(27)
Delicious buffet(24)
Secluded lake view(23)
Has facilities for children(11)
Would stay again(10)
Negative reviews(2)
Guest User
Classic Family Room with Lake View
Check-in Mar 2025
Family
6 ulasan
7.5/10
Diposting pada 24 Apr 2025
Quite a pleasant stay. Services and breakfast were fantastic. There is live music and performance too. However, toilet a bit dirty. Still acceptable.
Tanggapan dari Properti: 親愛的貴賓您好，首先，請允許我們為此次浴廁清潔未達您期待，向您誠摯致歉。能為您締造愉快回憶本是雲品的使命，很遺憾讓這項疏漏影響了您的整體體驗。我們已立即要求房務主管加強巡檢與清潔標準，並安排專項稽核，確保下次為您呈現更完美無虞的環境。同時，也衷心感謝您肯定我們的服務、豐盛早餐，以及白日步道漫遊與夜晚音樂表演帶來的愉悅時光。這份鼓勵將持續成為全體同仁精進的動力。若行程允許，誠摯邀請您再次蒞臨，並建議多停留兩天，在日月潭山水環抱中徹底舒展身心。我們將以更貼心周到的款待，彌補此次遺憾，讓您再次感受雲品溫暖自在的待客之道。敬祝 闔家平安‧萬事如意雲品溫泉酒店 總經理 張羽 謹上
Anonymous User
Premier Family Room With Mountain View
Check-in Des 2024
Family
5 ulasan
10.0/10
Outstanding
Diposting pada 3 Jan 2025
Beautiful hotel with excellent amenities for everyone! Hot spring in room was definitely an added bonus… Breakfast and Dinner buffets was one of the best I’ve had this trip with huge selection of quality produce. Thank you for an amazing restful trip!
Tanggapan dari Properti: Dear Guest,We are very glad that you and your family had a pleasant experience at Fleur de Chine Hotel.Thank you so much for your kind review! We are looking forward to your returning, and we hope to create another excellent vacation experience for you.Sincerely, Victor Chang General Manager of Fleur de Chine Hotel
Guest User
Classic Japanese Style with Mountain View
Check-in Nov 2024
Family
2 ulasan
8.5/10
Very Good
Diposting pada 18 Des 2024
Recently renovated, great indoor amenities that includes rock climbing, onsen, game room and children playground.
Tanggapan dari Properti: Dear Guest,We are very glad that you and your family had a pleasant experience at Fleur de Chine Hotel.Thank you so much for your kind review! We are looking forward to your returning, and we hope to create another excellent vacation experience for you.Sincerely, Victor Chang General Manager of Fleur de Chine Hotel
Nat who travels
Classic Family Room with Mountain View
Check-in Okt 2024
Couples
8 ulasan
9.5/10
Amazing
Diposting pada 26 Des 2024
Location is near a car road: good and bad if your windows face it. The dinner included was incredibly delicious. First hotel which allowed breakfast for the second time (understanding that the location is remote).
Tanggapan dari Properti: Dear Guest,Thank you so much for your kind review! We are very happy to learn that you enjoyed your time with us and we are looking forward to your next visit.Sincerely, Victor Chang General Manager of Fleur de Chine Hotel
Guest User
Premier King Room with Lake View
Check-in Mar 2025
Travel with friends
1 ulasan
6.5/10
Diposting pada 26 Apr 2025
Great location but please be aware with the dinner booking time. Very touristy. Means they are not gonna see you again
Tanggapan dari Properti: Dear Guest,Thank you so much for your kind review! We are very happy to learn that you enjoyed your time with us and we are looking forward to your next visit.Sincerely, Victor Chang General Manager of Fleur de Chine Hotel
Guest User
Deluxe Japanese Style Duo View Room
Check-in Mar 2025
Family
1 ulasan
10.0/10
Outstanding
Diposting pada 18 Apr 2025
We booked the Japanese style room type which is perfect for our 9month old as he loves to crawl and explore on the floor.
Tanggapan dari Properti: Dear Guest,Thank you so much for your kind review! We are very happy to learn that you enjoyed your time with us and we are looking forward to your next visit.Sincerely, Victor Chang General Manager of Fleur de Chine Hotel
Guest User
Deluxe Japanese Style Duo View Room
Check-in Jan 2025
Family
1 ulasan
10.0/10
Outstanding
Diposting pada 9 Feb 2025
Amazing service and food  We all enjoyed our stay greatly and look forward to returning for another visit
Tanggapan dari Properti: Dear Guest,Greeting from Fleur de Chine Hotel in Sun Moon Lake. I am glad to learn that you appreciated the hotel amenities and would consider staying with us again. Your feedback is critical in helping us provide an outstanding experience to all of our guests. Thank you again and I look forward to welcoming you back!! Kind regards,Victor Chang General Manager of Fleur de Chine Hotel
Anonymous User
Classic Family Room with Mountain View
Check-in Okt 2024
Family
6 ulasan
9.5/10
Amazing
Diposting pada 1 Des 2024
Highly recommend
Tanggapan dari Properti: 親愛的貴賓您好,非常感謝您特地分享在日月潭的美好經驗，能在您的旅程中成為快樂的回憶是我們的榮幸，謝謝您對雲品溫泉酒店的肯定與鼓勵 。白天走訪步道，夜晚享受飯店的娛樂設施與活動，以山水為樂的自在氛圍，若沒有其它行程安排，我們推薦您下次多停留兩天，確實享受潭邊山意獨特的氛圍與環境，讓身心靈完全放鬆。謝謝您喜愛我們，並誠摯地邀請您再度光臨，體驗雲品的溫暖自在，享受日月潭的悠閒愜意。敬祝 闔家平安‧萬事如意日月潭雲品溫泉酒店 總經理張羽 謹上
Wilson
Premier Family Roon with Lake View
Check-in Mei 2024
Family
2 ulasan
10.0/10
Outstanding
Diposting pada 29 Agt 2024
Great hotel for family. Plenty of food options, easy access and great location.
6/8
Tanggapan dari Properti: Dear Guest,Thank you so much for your positive review of Fleur de Chine Hotel. We are very glad to learn that our location was pleasant for you on your visit to Sun Moon Lake and that you enjoyed our room, foods, and service. We hope to see you with us again in the future.Kind regards,Victor ChangGeneral Manager of Fleur de Chine Hotel
Guest User
Classic Family Room with Lake View
Check-in Des 2024
Family
2 ulasan
10.0/10
Outstanding
Diposting pada 24 Jan 2025
Excellent facilities, great spa and location wise is perfect as long as you drive
Tanggapan dari Properti: Dear Guest,Thank you so much for your kind review! We are very happy to learn that you enjoyed your time with us and we are looking forward to your next visit.Sincerely, Victor Chang General Manager of Fleur de Chine Hotel
Guest User
Classic Japanese Style Room With Lake View
Check-in Nov 2024
Family
3 ulasan
9.0/10
Great
Diposting pada 18 Des 2024
Second timer. Much better buffet quality compared to 2019. Will be back again soon :)
Tanggapan dari Properti: Dear Guest,Thank you so much for your kind review! We are very happy to learn that you enjoyed your time with us and we are looking forward to your next visit.Sincerely, Victor Chang General Manager of Fleur de Chine Hotel
Anonymous User
Premier King Room with Mountain View
Check-in Jul 2024
Couples
28 ulasan
8.0/10
Very Good
Diposting pada 10 Agt 2024
The hotel is located on the sea side, the view is very nice. There is a bus station in front of the hotel. It's better to bring your own car to have the trip more convenient. If you ask for bikes, you might get the reply that it is better to rent the bike at Shuishe pier as it is too dangerous to use the road in front of the hotel. They don't seem to be very prepared for individual travellers. Breakfast and dinner are good and fresh, and you may find a lot of different dishes. The staff are friendly and kind, even if there are many who don't speak English.
Tanggapan dari Properti: Dear Valued Guest,Thank you for sharing your review, and we are glad you liked our room and service. We appreciate your feedback on your dining experience. Please do accept our apologies for inconveniences caused. We immediately conveyed your feedback to the relevant departments. They will discuss and solve the issues, working toward better service. We are continuously training all staff of Fleur de Chine Hotel to ensure the highest quality environment and provide the best service.We look forward to serving you again soon, hoping we can create an excellent vacation experience for you in the near future.Sincerely yours,Victor Chang General Manager of Fleur de Chine Hotel
Jun
Classic Family Room with Mountain View
Check-in Nov 2024
Family
2 ulasan
9.5/10
Amazing
Diposting pada 30 Des 2024
The room was excellent. The breakfast could be improved
Tanggapan dari Properti: Dear Guest,Thank you so much for your kind review! We are delighted to hear that you found the room excellent. Your feedback regarding the breakfast is greatly appreciated, and we will certainly take it into consideration as we strive to enhance our offerings.We look forward to welcoming you back for an even better experience in the future.Sincerely,Victor ChangGeneral Manager of Fleur de Chine Hotel
Guest User
Classic Family Room with Mountain View
Check-in Nov 2024
Family
1 ulasan
10.0/10
Outstanding
Diposting pada 24 Des 2024
Excellent hotel. Very nice rooms. Very friendly stuff
Tanggapan dari Properti: Dear Guest,Thank you so much for your kind review! We are very happy to learn that you enjoyed your time with us and we are looking forward to your next visit.Sincerely, Victor Chang General Manager of Fleur de Chine Hotel
brandonyao
Premier King Room with Mountain View
Check-in Okt 2024
Family
3 ulasan
10.0/10
Outstanding
Diposting pada 27 Nov 2024
Very good and service is 10 out of 10.
Tanggapan dari Properti: Dear Guest,Thank you so much for your kind review! We are very happy to learn that you enjoyed your time with us and we are looking forward to your next visit.Sincerely, Victor Chang General Manager of Fleur de Chine Hotel