Hansel Sheldon
5 Februari 2023
An iconic hotel in mumbai Juhu beach but unfortunately all ends there. Room are dirty and not well cleaned . Staff are polite but that about it
Breakfast is poor and not 5 star standard the bread and breakfast pastries are terrible and don’t change nor does selection of fruit just melon / raw pineapple and papaya and cheap frozen cold cuts
. There is no emotional engagement from any managers . Checking times 1500 but the room was still not ready over an hour late and just get a lousy apology
This is a hotel for cheap local clients not recommended for international guest .
A very disappointing experience and certainly not a 5 star category
Below picture of a dirty phone in a room with insects infestation on the walls inside the hotel and accumulation of dirt and dust which is just neglected after staying for over a week it’s disgusting.
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