Subject: complaint regarding poor conditions at kg n hotel booked through makemytrip dear sir/madam, i am writing to express my dissatisfaction with the recent stay at the kg n hotel, which i booked through makemytrip. Unfortunately, my experience was far from satisfactory due to several issues. Firstly, upon arrival, i was immediately struck by the unpleasant smell permeating the premises. It was quite discomforting and not conducive to a pleasant stay. Additionally, i encountered a significant rodent infestation during my time at the hotel. The presence of rats, coupled with their audible noises emanating from the roof, greatly disturbed my peace and comfort. Furthermore, i must highlight the unprofessional behavior exhibited by the hotel staff. Throughout my stay, i encountered rudeness and lack of hospitality, which further exacerbated my negative experience. Considering the high standards expected from accommodations booked through makemytrip, i am disappointed by the subpar conditions and service provided at the kg n hotel. I believe immediate action is necessary to address these issues and ensure that future guests do not encounter similar problems. I kindly request a prompt investigation into this matter and appropriate measures to rectify the situation. Additionally, i would appreciate a refund or alternative accommodation arrangement as compensation sincerely, anas
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