Relais Montepepe Winery & Spa

Superb in every way. The suites, the staff, the food, the ambience, everything. No one should hesitate to stay here.

I loved everything about this place, enjoyed the wine tasting lead by Lino. the breakfast was super amazing, the assistance of the hotel management was outstanding.

We really enjoyed our stay in this unique and beautiful place, also the great and friendly service of the nice people who work there. We will definitely come back. Thank you. Kind regards, Inken & Family

I booked directly at the hotel website. The only available option was “Alberico vista mare”. There was no extra information about the room type in the booking area, so I checked the website of the hotel for info. This made me believe I booked a suite; with a terrace and kitchenette. When we checked in and were given the room key, it became clear that we only had one double room with sea view, but no terrace or kitchenette. The woman at the reception told us that I should have known it was only a double room from looking at the pictures. This is not true, because with the Alberico vista mare you also see a picture from another room (the one with the kitchenette). Apparently they divided the Alberico suite into three different rooms (Vista mare, Giardino and Mountain View), but this is not clear from the website or during the booking process. In my opinion this is something that should have been made clear in written text, not by looking at the provided pictures. The price we paid would have been fine if we were given the whole suite, but it was overpriced for just one room. We complained about the disappointment and not clear website. At first the lady at the reception was not very eager to meet our feelings. She told us to think about our options, but we actually didn’t really have any options as the hotel was fully booked. The next day there was another lady at the reception and she made us feel the same way at first, but in the end promised us she would talk to the manager and see if she could work something out. The next day we didn’t see her, but the day after that we went to the reception again. She was there and told us she managed to give us a discount of about 10% and a free bottle of wine because of the inconvenience. So the first days we felt quite bummed about the whole thing, but in the end we were feeling a little bit better because the discount made us feel like they did acknowledged our complaints. Maybe we are a bit biased by the whole experience as mentioned above, but we feel we’ve stayed in better or more luxurious hotels than this one for the same amount of money. The double bed was actually two separate mattresses with sheets for a double bed. The mattresses were quite soft, we like them firmer. We had expected the lay out of the hotel grounds to be a bit more extensive. So you would have more privacy, but it was rather close. Also from our bathroom and bedroom we had two windows that looked out over the courtyard. This is where you can have breakfast in the morning. So when you take a shower in the morning you have to close the blinds for privacy. Because the blinds are made of wood, this makes the bed and bathroom quite dark and you have to put on a light. The room has no fabric curtains just these wooden blinds. The sunlight peaks through the cracks in the morning, so we woke up quite early. This didn’t give us a really rested feeling of being on holiday. We also spent a couple days near the pool. It is a nice sized pool

Die Unterkunft ist traumhaft auf einer Anhöhe gelegen von wo aus das Meer zu sehen ist. Der Service, das Apartment und Frühstück haben alle 5 Sterne verdient! Eine Auto ist jedoch ein Muss, da die ÖPNV nicht gut ausgebaut ist.