Verified traveler
17 Februari 2024
The stay at the Catalina was mediocre. The room wasn’t clean, and needs to be fixed/updated. Toilet paper roll and towel bar were loose, and there needs to be more shelving in the bathroom. The service was mediocre. I asked for directions to the roof top pool—the front desk people told me how to get there—it was in a different building. Once I got there, another guest told me I had to get towels from the front desk. Why didn’t the women at the front desk tell me that when I asked them where the pool was? The pool was nice, but the cabanas and chairs were dirty—there were crumbs and/or stains. I was there first thing in the morning, so they weren’t cleaned from the day before. Plus’s: the room I had was quiet, and it’s in a great location.
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