I had conference and book this boutique hotel instead of large ones near by hoping for unique personalized experience. This hotel is nice and our room and bathroom was very spacious and clean and greatly decorated. However the room was on the ground floor without any view as windows face wall while other windows face the small swimming pool. There was also occasional noise that travels easily if someone talks around the pool or especially if they have parties in the dinning area. Property is very small with almost no lobby space to spend time if you do not want to be in your room so my companion was stuck in a dark room while I was at conference. Staff is OK but was not very helpful to us in suggesting options or solutions when we asked them. Hotel is in a quiet area that appears run down but was very safe. Passeo Monteo fancy street is very near, just 2 blocks away and opens different views and perspective of the area. We would not come back to this hotel but would rather try another one that appears to have more lobby and common area space, a garden or view or preferentially stay those larger hotels that are very near and appear to be rated lower than this hotel where in fact they look much better and are spacious. So rating system may be misleading.
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