scarletl634
21 April 2024
As a traveler, I would not recommend this hotel until major changes are made. Check in process was excellent. I get to the room and the refrigerator freezer was feoEn shut. The refrigerator had so much dust on it, I could write my name on it. The room phone did not work at all. I had to make several calls with my cell phone to the front desk. The two elevators didn’t work fully, only one for guests. Needless to say, I was pissed being my spouse is disabled. The eatery was trash. There were no silverware, the $14.95 buffet was not worth it. For what was on the buffet, we could have paid less at McDonald’s and had better. The television didn’t work, my mother n law had to be moved because the television didn’t work at all. Oh, let me add, they never told us about the additional charge of $50/day for incidentals and when I asked about it, I was told it allows you to order and charge things to our room. On check-out day, housekeeping started knocking on the door at 830am, “ma’am, check out is 11am”. The location is great.
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