Hilton Marco Island Beach Resort and Spa

Ulasan Hilton Marco Island Beach Resort and Spa

Hilton Marco Island Beach Resort and Spa

560 S Collier Blvd, Marco Island, Florida, 34145Lihat Detail Hotel
Hilton Marco Island Beach Resort and Spa
Hilton Marco Island Beach Resort and SpaHilton Marco Island Beach Resort and SpaHilton Marco Island Beach Resort and Spa
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Kami Samakan Harga
1 malam

Ulasan Tamu

8.3/10
Very Good
108 ulasan
Ulasan terverifikasi
Location8.6
Amenities8.5
Service7.7
Cleanliness8.4
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All reviews(108)
Positive reviews(8)
Reviews with photos/video(3)
Guest User
Two Queen Room with Ocean View
Menginap di Des 2024
Family
1 ulasan
6.5/10
Diposting pada 24 Jan 2025
The tub stopper was not attached and the tub was so dirty and the room wasn’t cleaned well, but we had to stay and the front desk workers were okay, they did not inform us that parking is $40 extra a day. The pool Chairs were old, the bar staff is not very attentive. All around not worth the price.
Ferdosh
King Room with Partial Ocean View
Menginap di Nov 2024
Business travelers
35 ulasan
6.5/10
Diposting pada 5 Jan 2025
OUR LAST TIME AT A HILTON, Horrible staff! They'll use every chance to take your money. Upon check-in they request one of the highest "incidentals" fee $125 per DAY (higher than low end hotels with high risk guests). What they NEVER told us was that they would use that for a $40 parking fee DAILY, and a $20 resort fee DAILY. When I expressed my dissatisfaction for not being told during check-in I said "you guys are full of surprises, eh?", to which the manager in charge dismissively answered "I know, right?" and simply stayed quiet. When inquiring more, she simply said "it is must be written where you booked". Not only that was uncomfortable, but when my wife asked for the WiFi at the lobby the assistant wouldn't give it to her because our room was not ready yet! She claimed that after 4 pm we could get access to the password! RIDICULOUS! she only accepted to give her the password after fearignly looking at the manager and getting a nod from her. Lastly, she would not let my wife know when the room was ready, she said that only through SMS, but I had left the hotel for a meeting so there was no way she would know. The name of the manager in charge at check-in and check-out was Ana from Mexico and the assistant was a young lady with southeast Asia appearance.
Guest User
Deluxe Two Queen Room with Ocean View
Menginap di Mei 2024
Family
1 ulasan
10.0/10
Outstanding
Diposting pada 7 Jul 2024
We absolutely loved it. Our family had a wonderful time.
Guest User
King Room with Ocean View
Menginap di Agt 2022
Solo travelers
1 ulasan
10.0/10
Outstanding
Diposting pada 23 Sep 2022
The hotel was beautiful, well maintained, great location (beach access) and staff was very friendly and accommodating. The only draw back was the bed and pillows for a 4 star hotel I would think that the beds (not comfortable) and pillows (extremely flat) would be of better quality, but other than that great hotel especially for a solo traveler.
Anonymous User
Two Queen Room with Partial Ocean View
Menginap di Sep 2022
Couples
1 ulasan
8.5/10
Very Good
Diposting pada 31 Okt 2022
Great place would definitely go back grey location friendly staff and the place was clean as well and they extended or check out time because something came up free of charge
Torres
Hearing Accessible Partial Ocean View King Room with Balcony
Menginap di Jul 2023
Couples
1 ulasan
10.0/10
Outstanding
Diposting pada 23 Agt 2023
Nice place every lovely
Anonymous User
Mobility Accessible Partial Ocean View Two Queen Room with Roll in Shower
Menginap di Nov 2022
Travel with friends
3 ulasan
10.0/10
Outstanding
Diposting pada 15 Des 2022
Beautiful resort right on beach with great service.
Anonymous User
Two Queen Room with Partial Ocean View
Menginap di Agt 2023
Couples
12 ulasan
9.0/10
Great
Diposting pada 3 Nov 2023
The resort charges an additional resort tax of US$39.2 per day. There are lounge chairs and umbrellas on the beach, and PET bottles of water and coffee machines are provided in the rooms. There is a fee for hotel parking. The bed is very comfortable and the room has a sense of design.
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