Hotel Spa di Manila

Don't go....not now anyway. Find out if the construction is finished before booking. Love the employees and rooms. Great location up the street from Robinsons mall. There are plenty of bars and things to do. However, the hotel is a mess, and pool has been down for over a year. They do not look like they are in any hurry to get it finished either. The gym is now on the 15th floor in what used to be a suite. The casino is on the 5th floor. The front desk area in now inside the, what used to be a bar area to the right when you walk in. It's a mess...and like I said, from my room I watched them working the pool area. Not good. Everything is by hand, no construction equipment. Going to be a while. Anyway, I don't want to be too harsh, but if everything is down and all over the place, why are charging pre-covid prices?? Ridiculous!

My stay at City Garden Suites Hotel Manila was generally pleasant. The room design, while slightly dated, was comfortable. The hotel's location is excellent, situated in the heart of Ermita and within a 7-minute walk to Robinsons Mall, as well as close to the bay, offering views of the busy Manila port. The proximity to several Halal restaurants and massage parlors is also a great convenience. The staff were friendly and welcoming, and I must mention that the doorman was particularly attentive. While the breakfast options for vegetarians were somewhat limited, they were sufficient for someone with a small appetite like mine.

The location was great as I have activities to do at Quirino Grandstand. The facilities and room was pleasing to the eye. However, the walls are thin, you can overhear your neighbors. There was only one door key, which can be inconvenient when you’re sharing the room with a friend. I hope you give at least 2 room keys. The aquarium wall was beautiful, however the glass needs to be cleaned.

I love the service and friendliness from the various staffs in Diamond Hotel, concierge, lift lobby staffs, gym staffs, restuarants staffs, doormen. I love the cleanliness of the room, from the bed to the desk to the toilet as well as the closet. I love the gym as well, the equipment was pretty adequate, there's tv for extra entertainment and also water dispenser to quench my thirst during workout. I will definitely come and stay in Diamond Hotel again in the future.

Check-in was a breeze, all the staff was very helpful. Bed and linens were all very comfortable but I noticed my pillows had a smell so after my first night I had them changed and they gladly obliged. I just wished they provided smaller towels too, they only give two bath towels and that’s it. Would be great to have more mirrors in the room as well. They charge water by the bottle when this usually comes for free in other hotels. I had to do my groceries to avoid paying around USD 1 per water bottle. Wish they gave water for free. Breakfast options are decent, but I wish they provided more Filipino breakfast staples. Gym was great, pool was clean and well maintained. Will definitely want to stay here again if needed.

The place is ok but the neighbourhood is not really safe as you can see. The cleanliness is not consistent as the housekeeper needs to be reminded. The amenities are not reliable coz as we all know they have a spa, manicure/pedicure as per in their amenities but in real there's nothing as we plan to set there and have it but as they say nothing. The service crew are very courteous and accommodating.

I recently stayed at a hotel and was thoroughly impressed with the level of service and cleanliness provided. The staff were incredibly friendly and attentive, always going above and beyond to ensure that my stay was comfortable and enjoyable. The room was spotless and well-maintained, with fresh linens and towels provided daily. I was also impressed with the attention to detail in terms of cleanliness throughout the hotel, from the lobby to the dining area. Overall, I would highly recommend this hotel to anyone looking for a comfortable and clean stay with exceptional service.

checking in was smooth. The room is clean and the bed sheets smell clean and fresh. The shower area has molds in between grouting that needs to be brushed. The location is near the us embassy, intramuros and robinsons manila. The aircon works as expected. Overall, it was a good stay. Thanks!

The room is good for the price we paid, my kid going around the hotel safely. And I like most was the Chinese food I eat a lot and shopping a lot. And most of all the binondo church is very near, and for the safeties I saw a lot of police man every around the corner. My husband think not safe to be in binondo but after we stayed in lucky Chinatown hotel he’s happy for the 2 nights and 3 days for being far from home. Probably we will have another staycation in Lucky Chinatown hotel.

I had a pleasant stay at this hotel. The place is clean, and the rooms are spacious, which made my visit very comfortable. Its location is a huge plus—it’s just a short walking distance to St. Scholastica’s College, where my son is enrolled. This convenience was incredibly helpful. The only downside was the breakfast, which was quite limited in options. However, it didn’t overshadow the overall experience. I will definitely stay here again during my future visits to see my son. Highly recommended for parents or anyone needing proximity to the school!