Hotel dekat Zamzam Well, Makkah

Extremely hard to access with vehicle and at the top of that they have only parking paid per hour !! 23 SAR per hour is crazy. You have to leave your car in public parking lot unattended to be able to stay at this hotel. Smoking is allowed in all floors except for two floors which is extremely weird choice from the hotel management !! The windows in the rooms are sealed due to unknown reason !! Really one of strangest stays . The only good thing about this hotel is how close is it to Haram

Everything was very good, classic room with bathtub. The only minus was on breakfast. The hotel has 2 restaurants, international buffet (69 SR) in 21st floor while far east buffet (55 SR) in 8th floor. Unfortunatel,y the menu varian in each restaurant was very low. With these price, the menu varian on breakfast must be added

Best location, perfect for those who wants to go to haram. Elevators are good comfortable. But wifi is a little bit slow, and with some of the stuff in reception I didn’t satisfied

Swissotel Makkah is a luxury hotel that is often praised for its prime location, particularly its proximity to the Masjid al-Haram and the Holy Kaaba, making it a preferred choice for pilgrims visiting Mecca One of the biggest draws is its location within the Abraj Al Bait complex, with stunning views of the Haram. This proximity makes it very convenient for those coming for Umrah or Hajj. rooms are spacious, clean, and well-maintained.

Pullman Zamzam Makkah is an excellent choice for families performing Umrah. It offers a convenient location, luxurious accommodations, excellent amenities, and friendly service. What I adore the most os the convenient location, just steps away from the Grand Mosque of Al-Haram. This is the happiness money can buy. MasyaAlloh. *************

It was good stay with my family. Very near to the Haram and there is mall connecting to the hotel. Friendly staff and helpful. Clean rooms but the service was slow. Highly recommended.

This hotel is next level unreal! The pictures of the rooms don't do it justice, it's way better in reality (at least in my case). We booked three rooms for 5 nights in Jan/ Feb 2025, were located in tower 3 - Al Falak Tower in rooms 708/ 6**/6**. The bathrooms were unbelievable, all stunning white marble with some super fancy design, so so amazing, the shower was so big you could fit like 7 people in there, I have never stayed in such a luxury room before. Ceilings are like 4 metres, really unbelievable. The colour palette for the room was muted greys and pastels, it looked very nice, suited the room and location. One thing that would be useful, can the hotel just install a Japanese bidet instead of a separate one, I think it's a waste installing a standalone bidet and the all-in-one bidet toilet is current technology, so it would be useful compared to the current setup (Toto toilet, etc). Now, the sad bit. The distance from the Haram is advertised as not far, and it isn't. But the reality is it's extremely difficult to enter the haram, because of the crowds, it is just heaving. The police close off the haram to outsiders as soon as the adhaan goes, so you can't enter (be aware), and you'll have to pray outside the boundaries of the haram if you are not inside the area before the adhaan (this may be subject to change, and I cannot confirm how they arrange their opening times etc, please confirm on your own travels). Inside the haram, there is ridiculous construction work going on, all entrances are purposefully blocked, so that huge traffic builds up (I remember 10 years ago in 2014 when I stayed at Bai Al Abraaj, you could just walk into the Ma3taf area of the haram in about 5 minutes, now it is impossible. ). I have no idea what the government is doing, but it seems to intentionally be closing off areas to stop people from entering, which is really a shame. It seems that the purpose is that you rather go to all the shops and malls outside the mall, or pray inside your hotel rather than venture out, this seems the goal of the current administration by closing off all entrances, or causing huge areas to be cordoned off so that getting in easily is impossible. I got so sick of the crowds that i ended up not wanting to go into the haram afterwards (the crowds inside are really next level crazy, they will push and drive wheelchairs up your legs and cut you - happened to me but maybe I was just unlucky). The hotel is exceptional and so is the buffet breakfast/ dinner - breakfast is between 90 - 119riyals, and dinner is about 149 riyals. Food is amazing, but it's sad that most people pile their plates with croissants etc, don't take a bite and throw it away, such a shame. I hope the hotel can have signs up to prevent such ridiculous wastage, or at least give this food to the outside poor people.

Truly 5 star services. We had an amazing stay. Room was spacious and could view Masjid Al Haram. Breakfast was also excellent. If you ever stay here, please make sure you look for Mahmoud Saleh at the restaurant, he made our experience during the breakfasts worthwhile

We stayed at El Ebaa for one night before moving to a place closer to Masjidil Haram. The hotel was clean, well-maintained, and offered a reasonable price. If you don’t mind a bit of extra walking, this hotel is definitely worth considering.

Feedback on Our Recent Stay at Voco Hotel I would like to express my gratitude for the pleasant stay my family had at the Voco Hotel. We truly enjoyed our time there, and the staff was exceptionally kind and attentive, which we greatly appreciated. However, I would like to bring to your attention a concern regarding the parking situation. We were disappointed to learn that parking was not complimentary for guests who booked rooms at the hotel. We believe that providing free parking would enhance the overall experience for your guests. Thank you for your attention to this matter, and we look forward to your response. Best regards,