Pestana CR7 Gran Vía Madrid

Ulasan Pestana CR7 Gran Vía Madrid

Pestana CR7 Gran Vía Madrid

C.Gran Vía, 29, Madrid, Community Of Madrid, 28013, SpainLihat Detail Hotel
Pestana CR7 Gran Vía Madrid
Pestana CR7 Gran Vía MadridPestana CR7 Gran Vía MadridPestana CR7 Gran Vía Madrid
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Kami Samakan Harga
1 malam

Ulasan Tamu

4.3/5
Luar Biasa
136 ulasan
Ulasan terverifikasi
Lokasi4.7
Fasilitas4.0
Layanan4.3
Kebersihan4.3
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Semua ulasan(136)
Ulasan positif(33)
Ulasan dengan foto/video(9)
Lokasi strategis(15)
Pemilik properti ramah(9)
Pengalaman menginap terbaik!(7)
Bersih dan rapi(6)
Buruk(3)
Pengguna Anonim
Premium room
Menginap di Jun 2024
Pasangan
5 ulasan
4.2/5
Luar Biasa
Diposting pada 13 Jul 2024
Lokasi kamarnya sangat bagus, di pusat atraksi utama Madrid, dan banyak tempat dapat dicapai dengan berjalan kaki. Kebersihan internal hotel baik, dan pelayanan cukup memuaskan. Ada jersey dan tanda tangan Ronaldo, tapi tidak ada jejak Ronaldo lainnya.
Teks AsliTerjemahkan dengan Google
Mohamed Eid
Premium room
Menginap di Okt 2024
Keluarga
1 ulasan
4.7/5
Menakjubkan
Diposting pada 30 Nov 2024
The hotel location is more than excellent, right in the middle of Gran Via, the Main Street In Madrid.the hospitality is very warm and sincere. The gentleman in the reception gave me an early check in when he knew I was flying over night. Jo, I hope the name is correct , was looking after my luggage, he’s a very friendly person. The room was very comfortable and modern , the breakfast was amazing . Simply everything was more than perfect and I highly recommend it and will stay in it next time in Madrid
Terjemahkan
Tamu
Kamar Superior
Menginap di Sep 2024
Pasangan
7 ulasan
3.7/5
Diposting pada 30 Okt 2024
The location is very convinient as it is close to the Gran Via metro station. However, the room is a bit small for two persons, providing that we had two luggages. Also, the facilities is a bit old. The receptionists were super friendly and warmly remind us about the traffic conditions during the weekend.
Terjemahkan
Pengguna Anonim
Kamar Superior
Menginap di Jul 2024
Pasangan
3 ulasan
5.0/5
Fantastis
Diposting pada 13 Agt 2024
Amazing location, pretty much right in the city centre so close to lots of restaurants, bars & shopping! Food was also fab but slightly pricey. Rooms were super clean & had all you needed in them but were a little on the smaller side. Would highly recommend staying there tho !!
Terjemahkan
Tamu
Premium room
Menginap di Jun 2024
Bepergian dengan teman
1 ulasan
4.0/5
Luar Biasa
Diposting pada 15 Jul 2024
Great location. Very clean rooms, sheet change and coffee refill everyday. A bit small rooms even if it is premium, especially the toilets. Don't expect too much. Regarding the reception service, okay-ish. Based on the personnel the service level varies, for instance we were served by the dark blonde male receptionist who didn't explain almost any of the amenities and was with an upset face all of the duration, whereas next to him there was another guy who was enthusiastically explaining all, moreover booking some flamenco entertainment even if he wasn't asked to. The worst part is the breakfast which is below average, even if we have paid for 3 days, we didn't have breakfast at the hotel after the first day. Overall a happy experience if you don't count the breakfast.
Terjemahkan
Tamu
Kamar Superior
Menginap di Jun 2024
Pasangan
8 ulasan
5.0/5
Fantastis
Diposting pada 25 Agt 2024
Perfect stay and fabulous location. Hotel has everything you need!
Terjemahkan
Honeymoon
Premium room
Menginap di Jul 2023
Sendiri
1 ulasan
4.2/5
Luar Biasa
Diposting pada 6 Agt 2023
Good location and great service. You can try the bar at 9 floor and have a nice roof top.
Terjemahkan
Tanggapan dari Properti: Dear Honeymoon,We would like to take this opportunity to thank you for taking the time to provide us with your feedback. We were glad to read your enthusiastic comments about our location. We take great pride in being able to offer a great experience to our Guests.We thank you for your stay, and we look forward to welcoming you again soon at Pestana CR7 Gran Vía Madrid.Kind regards, The Team at Pestana CR7 Gran Vía Madrid
BACHAR
Kamar Premium dengan Balkon
Menginap di Jan 2024
Pasangan
3 ulasan
5.0/5
Fantastis
Diposting pada 9 Feb 2024
Location was perfect. Opposite of Primark
Terjemahkan
Tanggapan dari Properti: Dear Bachar, We would like to take this opportunity to thank you for taking the time to provide us with your feedback. We were glad to read your enthusiastic comments about our location. We take great pride in being able to offer a great experience to our Guests.We thank you for your stay, and we look forward to welcoming you again soon at Pestana CR7 Gran Vía Madrid.Kind regards, The Team at Pestana CR7 Gran Vía Madrid
Tamu
Kamar Superior
Menginap di Jun 2024
Bepergian dengan teman
13 ulasan
5.0/5
Fantastis
Diposting pada 31 Jul 2024
Gooood
Terjemahkan
Tamu
Kamar Superior
Menginap di Jun 2024
Sendiri
13 ulasan
5.0/5
Fantastis
Diposting pada 27 Jul 2024
酒店工作人員服務非常不錯，酒店整體環境也可以，就是房間有點小，門口打卡的遊客比較多
Terjemahkan
llam
Kamar Superior
Menginap di Okt 2023
Pasangan
3 ulasan
5.0/5
Fantastis
Diposting pada 11 Nov 2023
酒店位置很優秀 房間整齊乾淨 The staff was so friendly and helpful 基本上沒什麼好挑剔的
Terjemahkan
Tanggapan dari Properti: Dear llam,Thank you for your feedback on your stay at Pestana CR7 Gran Vía Madrid. We are pleased to hear that you enjoyed the experience and our team's dedicated, attentive, and professional service. Your comments make us proud and serve as an incentive for continuously improving our service and striving for excellence.It was a great pleasure for us to welcome you as our Guest. We would like to thank you for staying at Pestana CR7 Gran Vía Madrid, and we look forward to welcoming you again soon.Best regards, The Team at Pestana CR7 Gran Vía Madrid
Tamu
Premium room
Menginap di Jan 2024
Keluarga
4 ulasan
2.2/5
Diposting pada 12 Feb 2024
因為帶小朋友，家庭房滿房了，就訂了高級房。辦理入住時盡然説超過8歲小朋友，不能入住，必須還要多開一間房。預訂了四天也不讓退房，這個操作真的無法理解！如果説加費用，加床都無可厚非，要求多加一間房還是第一次聽説！代理商協調了2天也沒解決！耽誤行程！而且酒店號稱無敵美景，頂層露台去了兩天不同時段，都不開放的，那美景怎麼欣賞！也真是無語了！差評！帶孩子的千萬別踩坑了！
Terjemahkan
Tanggapan dari Properti: Dear Guest, Thank you for taking the time to provide us with your feedback on your experience at Pestana CR7 Gran Vía Madrid. Your opinion is crucial for us to improve how we work.We would like to sincerely apologize for not fully meeting your expectations and for any inconvenience this may have caused.Concerning the problem with the room you booked. We are sorry for what happened, but it is beyond our control. The maximum number of people per room is reflected before booking, and it is not possible to put extra beds, so the solution for a grown child as in your case was an extra room or the suite that does have an extra bed. For our part we gave you the solutions available, any comments on your reservation can be discussed with your agency. We would like to thank you for staying at Pestana CR7 Gran Vía Madrid. We hope this experience has not tarnished your impression of our hotel permanently. We would be delighted to change it during your next stay.Kind regards,Andrés PérezGuest Experience Supervisor Pestana CR7 Gran Vía Madrid
Lucas
Kamar Superior
Menginap di Jul 2023
Pasangan
4 ulasan
5.0/5
Fantastis
Diposting pada 14 Agt 2023
Séjour parfait, nous avons été surclasser suite à un problème de carte pour la porte de notre chambre précédent. Un beau geste de leur part qui nous a permit d’avoir une belle terrasse vue sur Gran Via (petite photo à l’appuie).
Terjemahkan
Tanggapan dari Properti: Cher Monsieur Lucas,De la part de toute l’équipe de Pestana CR7 Gran Vía Madrid, nous souhaitons vous remercier de votre aimable retour d’expérience.Il nous est très agréable de savoir que votre séjour dans notre établissement a été plaisant et que nous avons pu participer à vous créer de beaux souvenirs.Nous sommes impatients de vous accueillir à nouveau dans notre hôtel !Bien cordialement, L’équipe de Pestana CR7 Gran Vía Madrid
Ersin
Kamar Cozy
Menginap di Sep 2024
Sendiri
14 ulasan
4.0/5
Luar Biasa
Diposting pada 26 Okt 2024
Güzel otel konum iyi oda çok küçük
Terjemahkan
Qisaozhoupudelanmao
Kamar Premium dengan Balkon
Menginap di Agt 2023
Bepergian dengan teman
10 ulasan
5.0/5
Fantastis
Diposting pada 20 Sep 2023
位置：10/10 服務：10/10 早餐：8/ 10 房間面積：9/10 overall：10/10
Terjemahkan
Tanggapan dari Properti: Dear Qisaozhoupudelanmao,On behalf of the entire team at Pestana CR7 Gran Vía Madrid, we would like to thank you for your kind feedback.It is delightful for us to know that you had a pleasant stay with us and that we could help you create beautiful memories.We look forward to hosting you again soon at our hotel!Warm regards, The Team at Pestana CR7 Gran Vía Madrid