Hotel dekat Macao University of Tourism, Macau

Not a bad hotel, but a little “cold” as far as coziness is concerned. Really liked the “smart” socket at the head of the bed. Probably the best socket of the whole trip :) The restaurant is Chinese, with no translation into any languages and with staff who only understand Chinese. I did not understand the menu and did not order anything. The staff is friendly, ready to help: for example, I had a torn bag - they gave me a new souvenir bag (but it also tore after a couple of days :) ). From the historical center a couple of kilometers away, from the casino even further, but very close and convenient for those who are further on the bridge to Hong Kong (just one, though very long, stop on the bus x101).

Really good hotel, particularly for non-gamblers who do not want to spend the bulk of the time in Cotai. The hotel can be reached by foot from the border gate within 10 minutes. The lobby is found on the 3rd floor, where we were attended to by 2 very friendly staff Sarah and Kitty. They got us a room before the official check-in time (around 1.5 hrs earlier). The room was larger than expected, given the price, and was very clean. It included a sofa like sitting area, table and chair. there was also a cupboard, safe. There were also 2 complementary packets of drip coffee which were made in Macau. The toilet was small but clean, dental kits are also provided. The shower area only had shower curtains, so do not point the showerhead towards to shower curtains if you do not want to flood the floor outside the shower area. Breakfast was okay, it was a buffet with simple dishes, and you could also order 1 dish from the kitchen, selected from 5 options. But given the location of the hotel within Macau city, it might be more worth it to try the food around the hotel (there is also a McDonald within walking distance). The hotel is very tall, thus you get a rather nice view if you get a high floor (you need to select the high floor option which cost a bit more). Alternatively, you can climb up to Mong Ha fort, located right opposite the hotel, to get the same scenic views. Connectivity wise, there is a bus stop right opposite the hotel entrance.

The hotel is well located. It is close to all kinds of shops, restaurants and public transport. The room was basic but clean and was good value for money especially for the weekend! The check-in was smooth and they have a luggage storage facility too!

The service was excellent, the room was clean, the food was ... average, but not bad. My onlt complaint is this: they said that they have twin sized beds. To me that's about 6 feet (2 meters) from side to side. The beds were long enough, but so narrow that I almost fell off both sides during the night. They are literally the width of a sleeping bag. Also, the room was a bit small and the shower too. Overall, not too bad. But I'd need a proper sized bed before I go again next time. There's no way this was a 4 star hotel - maybe 3.

The sad thing was that they strictly follow the schedule no check-in’s before 2. I already got used that in China Mainland you can leave your things, take a shower and go exploring even if you came early. Even in HK hotel they checked us in 1 hour earlier. The good thing is that rooms are big, especially compared to HK. Smoking is strictly prohibited but, sadly people seems like don’t care. Everyday around 10 o’clock our room smelled like a cheap bar 😰 seems like the neighbors were smoking in the bathrooms. It’s pretty close to the bus terminal (500m) from where you can get anywhere you need. Also close to the bus stops.

I think royal hotel provides excellent service to guests, especially the housekeeping staff, very caring and consideration.. we will definitely come back next time .

1. At the time of check-in, I requested a room that was NOT located at the end of the hall, and I got one there! 2. It is very hard to get a taxi, and I needed to ask the concierge to call a taxi each time I needed to go out. 3. The door of the shower closet cannot be closed tightly, leaving a one-cm gap that let water seep out during a shower. 4. The USB charging outlet next to the desk did not work at all. The USB hub on the bedside table was obscure, and I only noticed it when I was about to check out. 5. The electrically operated drapery did not function properly. I needed to pull the curtain slightly before they started to close.

One of the only reasonably priced hotels in Macau that has rooms with 3 beds for 3 adults. Great location (quiet, near everything), nice views from upper floors, fantastic staff. Excellent local dimsum resto attached to lobby. The roast duck with rice plate is amazing.

They allowed to check-in a little earlier than the check-in time, the room is clean and with complete amenities as per mentioned. Location is great as it's a few minutes walk to senado square and nearby tourist spots. There's even a 24hrs grocery store nearby. I would like to book a stay here again on my next Macau trip. Thank you.

It is more of a business hotel rather than Macao 5* hotel style. After staying at the Venetian and Studio City, Sofitel was a bit of a let down. PROs: - amazing customer service provided by every single member of staff. I did not have any special requests, they were just perfect without me asking for it - extremely comfortable bed and pillows - excellent buffet lunch - nice pool area CONs: - the rooms are 4 star, a little sad and outdated - the bathrooms are 3 star, very old and disappointing. They must be refurbished asap (even just changing the shower glass and bath glass wall to a modern smoky glass to match the basin, changing the lamp heads to something more modern, and make the overall aesthetic dark and moody, and better shower heads would be a quick fix) - the cleaning standards are not up to par (see photos, not acceptable for a 5* hotel)