Derlon Hotel Maastricht

This is a superb hotel. The staff are friendly, attentive and always wiling to go the extra mile for guests. The rooms are very comfortable and well equipped, the breakfast are absolutely marvellous and its location is excellent. Thoroughly recommend it.

We stayed last Saturday evening organised by Andre Rieu Travel. The room was described as “De luxe double” and cost over £300 including breakfast. Having attended a concert previously, we found the hotel did not offer its normal menu but a limited pre-concert offering. I phoned some weeks ago and checked if this would be the case again. As it was, I asked if the hotel would email the menu when available before we booked a table. None arrived and, staying in Cologne the night before, I reminded them by email. I was told it still was not available but to ask again at check-in. When we arrived actually an hour before our room was available, I asked again - only to be told there was no availability. Great! You might describe our room as bijou. It was an attic room in the eaves full of mis-matched fabrics and a tiny bathroom. I cannot tell you how many times I hit my head. When we were asked at check-out, “How was our stay”, I commented, “It was not the smallest room I have even stayed in, but close.” One receptionist turned to the other and said knowingly, “311”. The corridor smelt badly of damp or stale food or both. Rarely do I check out escape routes in the case of fire but this time I did. Breakfast was in their dimly-lit Roman ruin and was OK as far as choice was concerned but the queue for the only coffee machine was 8-deep. In all very underwhelming. The only redeeming feature was - the concert was excellent.

We stayed at the Derlon Hotel over Easter weekend in the Andre Rieu suite. I went to school for a semester in Maastricht 33 years ago, so this was a bit of a homecoming to visit old friends. In my opinion, the hotel has the best location in Maastricht on the Onze Lieve Vrouweplein. The entire square is filled with outdoor seating for the many bars and restaurants that line it. We spent lots of time there in the beautiful weather. Besides the restaurants right on the square, we walked to dinner at La Taverna and Le Fernand while we were there and also picked up pastries (vlaai!!!) from the Bisschopsmolen bakery, which is right across the street from Le Fernand. The room had a large King size bed, a sitting area, an enormous terrace with lots of seating, and a glassed-in bathroom. The bathroom was a little strange to us. There is zero privacy with all the glass. Luckily, we maintained the mystery in our marriage by maintaining distance when it was being used. I loved the shower gel, shampoo, and conditioner that were provided. I believe the brand is "Zealot". The staff was very friendly and accommodated each and every request I had and answered all my questions. Hopefully, I'll return to Maastricht soon. This is where I will stay.