Ciêla, Lusaka, a Tribute Portfolio Resort and Spa
1 malam
Tamu & Kamar
1 kamar, 2 Dewasa, 0 Anak
Semua Akomodasi di Lusaka

Ciêla, Lusaka, a Tribute Portfolio Resort and Spa

Ngwerere Road, Bonanza Estate, 10101 Lusaka, Zambia
Lihat Peta
Dengan menginap di Ciêla, Lusaka, a Tribute Portfolio Resort and Spa di kota Lusaka, Anda akan berada terhubung dengan pusat konvensi, dan 15,4 mi (24,7 km) dari Mulungushi Confrence Centre dan 15,5 mi (24,9 km) dari Pakati Sunday Market. Hotel yang golf ini berada 15,6 mi (25,1 km) dari Kenneth Kaunda International Conference Centre dan 15,6 mi (25,2 km) dari Majelis Nasional Zambia.Selengkapnya
Kami Samakan Harga
hotel overview picture
Sorotan
Tersedia layanan penjemputan di bandara
Parkir gratis
Banyak aktivitas
Fasilitas
Restoran
Lapangan golf
Kolam Renang Outdoor
Sauna
Spa
Ruang pijat
Gym
Area Parkir PribadiGratis
Semua Fasilitas
Tentang Akomodasi
Dengan menginap di Ciêla, Lusaka, a Tribute Portfolio Resort and Spa di kota Lusaka, Anda akan berada terhubung dengan pusat konvensi, dan 15,4 mi (24,7 km) dari Mulungushi Confrence Centre dan 15,5 mi (24,9 km) dari Pakati Sunday Market. Hotel yang golf ini berada 15,6 mi (25,1 km) dari Kenneth Kaunda International Conference Centre dan 15,6 mi (25,2 km) dari Majelis Nasional Zambia.
Selengkapnya
3.9/5
Baik
Kebersihan4.0
Fasilitas3.9
Lokasi4.0
Layanan3.8
Semua 46 Ulasan
Sekitar
Bandara: Bandara Internasional Lusaka
(11,0km)
Landmark: Bonanza Golf Course
(350m)
Landmark: Airport Prayer Room
(7,3km)
Landmark: Kalimba Reptile Park
(9,3km)
Lihat di Peta

Kamar

Ulasan Tamu

Layanan & Fasilitas

Kebijakan

Deluxe Twin Room
6

Deluxe Twin Room

2 Queen bed
Wi-Fi gratis
Bebas rokok
AC
Kamar mandi pribadi
Kulkas
Sinyal bel pintu dan ponsel
Detail Kamar
Periksa Ketersediaan
Junior King Suite
6

Junior King Suite

1 King bed
Wi-Fi gratis
Bebas rokok
AC
Kamar dengan Wi-Fi
Detail Kamar
Periksa Ketersediaan
Suite Presidential King
7

Suite Presidential King

1 King bed
Wi-Fi gratis
Bebas rokok
AC
Kamar dengan Wi-Fi
Detail Kamar
Periksa Ketersediaan
Deluxe King Room
7

Deluxe King Room

1 King bed
Wi-Fi gratis
Bebas rokok
AC
Kamar mandi pribadi
Kulkas
TV
Detail Kamar
Periksa Ketersediaan

Ulasan Tamu

3,9/5
Baik
46 ulasan
Ulasan Terverifikasi
  • Kebersihan4
  • Fasilitas3,9
  • Lokasi4
  • Layanan3,8
Rata-rata nilai untuk akomodasi serupa di Lusaka
Paling Banyak Disebut
L‍a‍u‍r‍e‍n‍ ‍G‍o‍a‍t‍l‍e‍y
2 April 2024
I usually have a good time at the resort and stayed a couple of times. This time from the start, there were a few things: I had asked reception because we were going early, to have the breakfast boxes for the kids early to take at 5:30. When we got to the restaurant in the evening it took a while to be served. When we got the kids in the shower, there were no towels and when we phoned it took a while. We also phoned to ask for normal milk as my child can’t have creomora and they said they would bring but never did. Then our taxi driver let us down so I called reception to book an airport shuttle in the morning and she said she would call back but never did. Eventually after I called back, they got back to me with results. Didn’t tell me the price though. When we checked out at 5:30, they didn’t have the breakfast boxes. And told us our taxi was K400 per head! So all in all, wasn’t a great one.
Terjemahkan
T‍a‍m‍u
21 Maret 2024
As per my previous review: The most expensive place I booked during my three month trip and the most disappointing as a famous Northern English saying goes it was a bit of a case of "all fur coat and no knickers". It looked fancy, lovely looking buildings, amazing grounds, quiet location and not too far from the airport. The room service staff and food (when it was a complete order - see below) were good. The breakfast staff were also lovely and made a mean latte. However this is where the good ends, here are the long list of issues / cons first: - Only one person on reception during check in who kept answering calls during the whole process, told me nothing about the hotel / facilities / breakfast / WiFi / where to find the service directory. She was on the phone as she passed my room key card over and she barely looked up. - Breakfast hot food was cold. - The kettle handle in the first room was boiling hot and was nearly a very nasty accident. - Endless issues with WiFi and power. I had spent a lot of money on this hotel for reliable internet for work and it was atrocious - this is a capital city and I had no other problems with WiFi in Lusaka, Windhoek, Cape Town or Nairobi! - The safe in the first room was locked and closed. - The a/c was not very effective for a 4 star hotel that was this expensive. - When a neighbour checked in the room next door it was noisy so I guess the soundproofing wasn't great. - The shower in the first room had no mat and was very slippy, another near miss on the accident front. - Poor tea / coffee etc selection - The salad I ordered from room service on day 2 only had 50% of the ingredients - I had to move rooms due to the problems with the electrics and WiFi which was a total pain as I had a lot of work to do and didn't have time to pack and unpack, it took ages and endless calls and visits to get that offer and then the move wasn't quick or straightforward either. Then the lady who finally came with a key said oh you got an upgrade like they had done me a massive favour which really irritated me! - Telephone numbers for reception, room service etc on the list, phone and papers and given by reception didn't match up - Laundry lost my white vest - no big deal except for all the other issues and that I needed it to wear under my long sleeved and rather thin white shirt! All in all I don't think I'm normally a difficult , demanding or needy guest for example I never usually use housekeeping on short stays because I'm perfectly capable of making my own bed and don't need linens to be changed. I have worked and lived all over the world, travelled extensively and this hotel was absolutely not what I would expect from a 4 star city hotel and was ridiculously overpriced for what it was. I also stayed at the Taj Pamodzi on this trip to Zambia which was half the price and much better despite the slightly tired decor. Seemed to have a good range of facilities but I didn't really use any so can't comment.
Terjemahkan
a‍s‍h‍i‍a
24 November 2023
Everything was just perfect ... the rooms are massive.. and the beds are very comfy. Bathroom is big aswell.. breakfast is awesome.
Terjemahkan
T‍a‍m‍u
10 November 2024
Ciela offered me much needed rest and serenity. The place is beautiful and well maintained. The staff is polite, competent and kind. Food is delicious and the spa experience is out of this world! Shout out to the entire team, especially Charity!!!
Terjemahkan
T‍a‍m‍u
28 Oktober 2024
We had such high expectations of the Ciêla, which unfortunately they were unable to live up to. Having stayed at two Protea hotels within the Marriott Bonvoy group in Zambia, and having received such fantastic service in both, we had high expectations here and were sadly disappointed. Our room was great as we got the Presidential suite using Bonvoy points which was fantastic, but even at that, there were some real oddities about the room. I was glad to see the hotel using re-usable glass bottles of water instead of plastic, but the lack of shower gel (just tiny bars of soap) in a hotel of this standard just looked cheap. There was a nespresso coffee machine in the room, but no coffee pods provided by housekeeping - we had to request these. The iron had a massive 3 point round plug which didn’t fit in any power outlet in the room. When we asked for another iron, it took a second phone call followed by 3 visits from housekeeping before they eventually provided the service requested. The front desk staff were rather curt and unwelcoming which came as a surprise after our previous Zambia hotels. Added to that, when we tried to communicate in advance of our stay with the hotel about mosquito nets, our emails went ignored and we had to find alternative ways to contact the hotel using social media channels. There is a great product here - the restaurant was very good, the pool is lovely but the bar could do with staying open later, but the poor service lets it down.
Terjemahkan
1‍L‍H
6 Oktober 2024
I went to the Ciêla Resort And Spa in Lusaka during a 9-hour layover on September 20, 2024. I thought it would be a nice place to kill time by getting a spa treatment and grabbing a good meal before a red eye flight. The resort was beautiful, the spa treatment was nice and the meal at The Brewery was much nicer than any options at the airport or on an airplane. That said, I was very disappointed to discover I had been charged twice for the spa treatment at the onsite spa and twice for my meal at The Brewery Restaurant. At the spa, I was told my credit card didn't go through the first time and asked to try again. At The Brewery restaurant, I was shown the credit card machine that said failed, however since I was connected to the wifi there, I received a text saying my credit card had been charged. I said as much to the service person who went to get the manager. The manager said it failed, possibly due to the power issues, and that the charge would be reversed because it failed. I was asked to try again so I used a different credit card. I noticed on my layover in Dubai that I was sent two text messages about my credit card being charged at the spa at the Ciêla Resort. Once I got home, I checked my online statement and saw the duplicate charge at the Spa. I tried calling the spa but couldn't reach anyone. The person at the front desk said I had to speak to someone at the spa. Being tired from my travels home and feeling the jet lag, I gave up at that time. I looked for an email address or another way to reach someone to no avail. I was left to hope the Ciêla Resort would notice the error and correct it on their own. As I was checking my credit card statements today to pay my bills, I found I was indeed charged twice at both places I went within the Ciêla Resort And Spa. With no way to contact or speak to anyone at the hotel, I contacted my credit card company to dispute the charges. Beware of being told your credit card didn't work and being asked to try again, don't use a debit card to pay for anything at the resort and check your credit card statement closely when you get home. What I thought was a good idea and a place to go to kill time during a long layover has become a headache. Something is shady about this facility and I won't return to this resort on my next trip to Zambia. Thankfully, this is the only bad thing I can say about my 2.5 week trip to Zambia.
Terjemahkan
T‍a‍m‍u
25 September 2024
The view was amazing also the Rooms the rooms were giving 5star hotel vibes The food was delicious my taste buds popped up with excitement I can’t wait to visit again Zambia is really an amazing place I recommend tourists to visit and also have an experience
Terjemahkan
T‍a‍m‍u
23 Juni 2024
The members of staff are the most genuinely helpful and warm hearted I've ever come across in this industry so far... My many thankx go to Christabel, Silvia and Didi to mention but a few who all went all out to make sure our 5 days stay of training a memorable one.💞
Terjemahkan
T‍a‍m‍u
3 Juni 2024
An amazing property, well spread out and also superbly maintained. I really enjoyed the two days I spent there. The room had some issues with the bathroom door but otherwise it was quite perfect. The food was also very good and I had good options even though I am a vegetarian.
Terjemahkan

Layanan & Fasilitas

Restoran
Kolam Renang Outdoor
Spa
Gym
Bar
Ruang pertemuan
Taman bermain anak
Restoran
Restoran
Tidak ada info tambahan
Fasilitas Lainnya
Kolam Renang Outdoor
Area Parkir
Privat tersedia Di dalam area. Tidak perlu reservasi.
Transportasi
Layanan Bisnis
Layanan Resepsionis
Bahasa Lisan yang Digunakan
Makanan & Minuman
Area Publik
Kesehatan & Kebugaran
Layanan Kebersihan
Fasilitas untuk Anak
Aksesibilitas
Keamanan & Keselamatan

Kebijakan Akomodasi

Waktu Check-in dan Check-out
Check-in: 14:00–24:00
Waktu check-out: Sebelum 11:00

Jam kerja resepsionis: 24 jam

Kebijakan Tamu Anak
Anak dari segala usia diperbolehkan untuk menginap di hotel ini.
Biaya tambahan dapat dikenakan untuk anak yang menggunakan tempat tidur yang ada. Tambahkan jumlah anak untuk mendapatkan harga yang lebih akurat.

Ranjang Bayi dan Tempat Tidur Tambahan
Kebijakan tempat tidur tambahan dan ranjang bayi dapat bervariasi sesuai dengan tipe kamar. Silakan lihat rincian tipe kamar untuk informasi lebih lanjut.

Sarapan
JenisBarat, Amerika, Kontinental, Inggris/Irlandia
GayaBuffet, Makanan bungkus/kemasan
UsiaBiaya
Dewasa
Hubungi hotel
Biaya sarapan tambahan tidak termasuk dalam total biaya dan harus dibayar secara terpisah di akomodasi.

Hewan peliharaan
Dilarang membawa hewan peliharaan

Persyaratan Usia
Tamu utama yang check-in harus berusia minimal 18 tahun.

Bayar di Hotel

  • Uang Tunai

Tentang Akomodasi

  • Dibuka: 2021
  • Jumlah Kamar: 243
Dengan menginap di Ciêla, Lusaka, a Tribute Portfolio Resort and Spa di kota Lusaka, Anda akan berada terhubung dengan pusat konvensi, dan 15,4 mi (24,7 km) dari Mulungushi Confrence Centre dan 15,5 mi (24,9 km) dari Pakati Sunday Market. Hotel yang golf ini berada 15,6 mi (25,1 km) dari Kenneth Kaunda International Conference Centre dan 15,6 mi (25,2 km) dari Majelis Nasional Zambia.

Bersantailah di spa yang menawarkan layanan lengkap ini, di sini Anda bisa menikmati pijat, perawatan tubuh, dan perawatan wajah. Setelah melatih pukulan Anda di lapangan golf, Anda bisa menikmati fasilitas rekreasi lainnya seperti kolam renang outdoor dan sauna. Fasilitas tambahan di hotel Gaya Art Deco ini mencakup akses Internet nirkabel gratis, layanan concierge, dan layanan pernikahan.

Nikmati masakan Amerika di Elements, salah satu dari restoran milik hotel, yang termasuk 4 restoran dan kafe. Berbaurlah dengan tamu lainnya di perjamuan gratis, yang diadakan pada hari setiap hari. Bersantailah dengan minuman favorit Anda di bar/lounge atau bar tepi kolam renang. Termasuk sarapan ala kontinental gratis.

Fasilitas unggulan antara lain pusat bisnis 24 jam, check-in ekspres, dan check-out ekspres. Fasilitas pertemuan di hotel ini terdiri dari pusat konferensi dan 4 ruang rapat. Antar-jemput ke bandara disediakan dengan biaya tambahan (tersedia 24 jam), dan parkir mandiri gratis tersedia di lokasi.

Nikmati kenyamanan rumah Anda sendiri di salah satu dari 249 kamar berpenyejuk udara yang dilengkapi dengan televisi layar datar. Tempat tidur busa memori Anda dilengkapi dengan selimut bulu angsa dan seprai katun mesir. Akses internet nirkabel gratis tersedia untuk berbagai keperluan Anda. Kamar mandi pribadi dengan shower memiliki shower rainfall dan pengering rambut.

Pertanyaan yang Sering Diajukan

Jam berapa check-in dan check-out di Ciêla, Lusaka, a Tribute Portfolio Resort and Spa?

Waktu check-in Ciêla, Lusaka, a Tribute Portfolio Resort and Spa: 14:00-24:00; waktu check-out Ciêla, Lusaka, a Tribute Portfolio Resort and Spa: 11:00.

Apakah Ciêla, Lusaka, a Tribute Portfolio Resort and Spa menyediakan sarapan?

Ya, para tamu yang menginap di Ciêla, Lusaka, a Tribute Portfolio Resort and Spa dapat menikmati sarapan selama menginap. Pilihan sarapan yang tersedia termasuk Barat, Amerika, Kontinental, Inggris/Irlandia.

Bagaimana cara menuju dari bandara terdekat ke Ciêla, Lusaka, a Tribute Portfolio Resort and Spa?

Bandara terdekat adalah Bandara Internasional Lusaka, dan jaraknya sekitar sekitar 17 menit berkendara dari hotel (11,0km) dari Ciêla, Lusaka, a Tribute Portfolio Resort and Spa.

Apakah Ciêla, Lusaka, a Tribute Portfolio Resort and Spa memiliki kolam renang?

Tidak, tidak ada kolam renang di Ciêla, Lusaka, a Tribute Portfolio Resort and Spa.

Berapa biaya menginap di Ciêla, Lusaka, a Tribute Portfolio Resort and Spa?

Harga di Ciêla, Lusaka, a Tribute Portfolio Resort and Spa dapat berubah sesuai dengan tanggal, kebijakan hotel, dan faktor lainnya. Untuk melihat harga, silakan cari tanggal yang Anda inginkan untuk menginap di hotel tersebut.

Tentang Akomodasi Ini

Bandara TerdekatBandara Internasional Lusaka
Jarak ke Bandara11.02KM
Rata-rata Harga DariIDR6420079
Peringkat Bintang Hotel4