Ulasan Radisson Lucknow City Center

Location is great but service is not that good especially the restuarant and housekeeping.

Stayed there for 2 days and it was horrid ke experience. There is no housekeeping number every time you have to make a call in reception and then you have to remind them 3 times that what you ask for. Delay in every service.

It was good overall, except that there was a party going on, On a weekday & it had blasting music. Despite our telling them repeatedly, nothing was done & we had a difficult time sleeping

Amazing location !!

All good

Drei Sterne hier sind nicht äquivalent zu drei Sternen in Europa. Sauberkeit war mangelhaft. Positiv zu erwähnen jedoch ist die Service und Hilfsbereitschaft der Angestellten - sehr freundlich!

food was really good, great service. the staff here is also nice within the restaurant.shambhavi gupta was also extremely helpful…………………..::…………………………………………………………………………………………………………………………………/:::::::……………………………………………..::..

Food was good, nice amount of choices. Services were fantastic. Shambhavi was excellent in her job. Overall good experience. Desserts were really terrific. Cleanliness and ambience gets 10/10 points. Family enjoyed a lot during the meal.

The hotel staff was very polite especially Shambhavi Gupta & the service was excellent........................................................... ... . ............. ................. ............................. . ....

Very Nice Service by shyam bhavi gupta, good stay.Good view from room............................................................... ...............................................................................

The service was excellent, we were greeted with pleasant smiles. The breakfast spread was quite good with good quality food as well as diverse menu. Special thanks to Shambhavi Gupta for attending us. She was very polite and humble. Big thumbs up to the entire team.

Ms. Shambhavi Gupta is very helpful and good at hospitality. Her services are highly appreciated. Keep up the good work. She was very soft spoken and served food wholeheartedly. We really had a great time. Enjoyed a lot. The way she served made us feel like home

This is a very average hotel with limited amenities. For starters, for our party of 3, the hotel was unable to generate a second room key for much of our stay due to a “technical” issue. This hampered our ability to go to the rooftop and other floors individually. The breakfast spread was decent and the staff managed it well. The hotel rooftop bar isn’t open but for private events, and the hotel bars do not have a full stock of liquors (some whisky and beer). The gym is run down and not maintained. I would not stay here again or recommend it to others.

One of the worst experiences we had staying at this hotel. They will not honor what they commit in their website for Deluxe room. Spoke with Mr. Shukla front desk manager and his staff Anam, Suvam, Shalini, etc and all they did was put circular argument for the customer to validate what they had on their website. Their argument was that all privileges for a room go away if one does not book from the hotel directly. None of this mentioned in their website. They could not show this policy and won't give in writing. They wanted the customer to prove it, defies any common sense. There is a moral issue with the management team, it seems they don't want to be there and are unwilling to address any customer issue. The rooms are in terrible shape. Nonfunctioning air conditioner, water leaks and mold in bathroom, refrigerator not working, dirty and stained carpets. We had three rooms and one room we had to change 3 times. Not allowed to reach Mr Gulati, the owner. I am member of Radisson and have stayed in Radisson properties for a long time, but this may be my last one. Not consistent with Radisson brand, Radisson should pull out from this franchise, otherwise it will tarnish Radisson brand. We had booked for 3 nights but moved out after the first night. Not only bad property and services, including breakfast, but also puzzled by the attitude and low morale of the management team and staff. They are not trained or encouraged to serve customers.