Jewels1087
13 Oktober 2024
Returned after a fabulous week last year. Room was nice. Agree the decor is a little old fashioned, but rooms are comfortable. Setting is gorgeous. Agree that water in the room should be supplied during the week. Tea/Coffee in the room would be a real help. Staff are lovely. Shout out to Nadia, Aixa (sorry about the spelling) and Cathy who were delightful. There was one significant disappointment during our stay, which made me feel really let down. On our last day the hotel was very quiet and we requested to shower and change, before our later flight, in one of the unoccupied rooms. This request was turned down. We were offered a shower in a small staff room in the basement, but this was not easy as there were 3 of us and the room was small and awkward. The lady on reception, with short hair, was not particularly friendly over our request. The whole thing left me feeling like the hotel didn't care how we felt. What a short sighted thing to do! An own goal as far as I'm concerned and it will affect my decision about coming back. What a shame!
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