Comodoro

Well ! What can I say !! We turned up and thought “carry on abroad “! They showed us to our room ! - oh dear ! Very very dated ! Door didn’t shut , the sofa bed had seen better days , but we had a washing machine but no hairdryer ! No AC! , it was dirty - er nope !!!!!!!!! We rang easyJet no help whatsoever ! We looked at elsewhere but pretty much full ! Went to reception , the lady was shocked we didn’t like the room , the staff were lovely to be honest . Eventually they moved us to another room that was slightly better but still dated ! There are residents there and I don’t think it’s for the holiday market being honest . We had to make do with 2 fans it was mega hot too ! It’s very dated , the inside and outside need a revamp . Lastly we had a little visitor ! Iam sorry but never again !

The Comodoro accommodation was not the best in my experience. I won’t advise anyone to go there as I paid for a studio apartment back in 2023 and the studio looked very nice, it had a good view until I slept in the bed which contained bedbugs – pictures attached. Me and my partner were moved to another room which was completely different layout as the previous room to which, we were more focused on enjoying the holiday and with that in mind, we agreed to stay in the new room. Unfortunately, around 1 o’clock in the night when we were sleeping, someone came and tried to get into our room and broke the door handle in the trying. So, we ended up again worried about what was happening in there and ‘unknowing at the time’ it happened that a staff member had given a couple the wrong room key to which was due to a lack of communication. That night we slept in a room with the potentially damaged door handle that couldn’t perform its design to properly to secure the room. After all those events the staff apologized, and we had received a complimentary voucher to come back to the hotel. We decided to give it a second opportunity to see if we would have a better experience but unfortunately this wasn’t the case as we received a studio which we did not know the condition of. No one deserves to pay for a deteriorating room even though when booking the pictures were showing a good condition again - pictures attached. We both don’t need to say much. Anyway, after arriving in the building are thoughts were as, we had paid for it and our sacrifices to get money to pay for a good holiday I believe hotels like this shouldn’t be allowed to have guests put in these conditions. Another note to point out is I asked to extend the stay prior to booking out for a further two hours because of our flight and offered to pay the small difference but we were met with the approach of you will have to pay the full amount of 30 euros and for a place that has poor conditions. Really? The only thing good it’s the receptionists they have a good customer service.

my wife and i have just returned after 17 nights in the comodoro, firstly i would like to say a big thank you to Any (pronounced Annie) who was absolutely brilliant. everything went wrong on our 1st day from the time we arrived at manchester airport on our way out. how she put up with us i'll never know. hotel was all we expected, we didn't use the restaurant. the only downfall was some of the 'residents' of the hotel thought they owned the sunbeds. THANK YOU ANY