Telusuri Ulasan Pelanggan untuk Hotel di London

Novotel London Paddington
4.2/572 Ulasan
The hotel is very close to Paddington Station of which you can take tube, railway & Airport Express. It just takes 8 mins walking distance from Paddington station to the hotel. The internal facilities are maintained in good condition and the staff are helpful & efficient. It's a good experience and I will definitely reserve it again when I travel to London next time.
Novotel London Canary Wharf
4.5/5202 Ulasan
I'd not personally booked an accessible hotel room before but with this I didn't feel judged or anything for my invisible disabilities when checking in. It was amazing being able to sit on a chair with the rain shower right above my head. The shower was a large walk in one. The room was a short walk from the lifts, a lot of others I have to walk a bit of a distance to my room so this was another plus. Clean, comfy room with all that was needed for our short stay including a mini fridge with water waiting for us when we arrived.. My friend and I really enjoyed the pool and saunarium where we used a jet stream to make the swim more of a challenge. It's something I'd love to use a lot since my arthritis makes working out difficult. The saunarium wasn't as dry as saunas I've been to so I could stay in longer, I could've even fallen asleep in there 😆 All staff we encountered were very friendly. Great location close to nice restaurants and the o2.
Novotel London Waterloo
3.9/5113 Ulasan
The room is very good, and the service is also very good. At that time, Ctrip booked 2 adults and 2 children, but when I arrived at the store, it was said that only 2 adults were arranged, but after negotiating with the front desk, they said that they could help coordinate. In the end, it was changed to a room with a double bed and a sofa bed.
Novotel London Blackfriars
4.3/5117 Ulasan
Very thoughtful and well mannered services. Especially the very kind and gentle man at the front desk. He always took care of the guests first and eventually made them feel comfortable like their home and their problems can be figured out whatever the guests problems were he did his best to solve. I misunderstood what he said so I got the wrong room which had two single bed and I already took a shower in the bathroom. He kept saying don’t worry and gave me couple of suggestions and finally I chose I had a extra bed so that my son could sleep on his own bed. Also, I was dead tired from a long journey and he did sympathized how I felt and tried to give better service like asking housekeepers any available rooms for me and my sons to have some rest. I do appreciate your thoughtful services.
Novotel London Tower Bridge
4.5/5133 Ulasan
Bank
We got upgraded which was really nice. The location is really convenient, right outside Tower hill underground. The service and housekeeping was really great as well. We got a welcome cake. However, the AC in the room did not work properly so the room is not warm at all. Luckily the temperature was not that low during our stays. The bed was too hard which was not comfortable.
Novotel London Bridge
4.4/5114 Ulasan
The room was very nice, clean, and of a good size. Free water and a refrigerator were provided. The hotel is in a good location, and is within walking distance of Tower Bridge, London Bridge, the Shard, and Bole Market. It is also very convenient to take the bus to the London Eye, Westminster, and the National Gallery. We chose to walk one day, and it took only 30 minutes to get to Buckingham Palace, which the map showed was about the same time as walking. Every day when we went out, the hotel waiter cleaned the room, changed the garbage bags, and gave the children a keychain when they left the hotel, which was really thoughtful. I will choose this place next time I go to London.

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