Mornington Hotel London Victoria

Don't book this hotel, or you will be very unlucky. I booked this hotel online in advance and received a confirmation letter. But when I arrived at the hotel at 11pm, the staff told me that there were no rooms available. After negotiation, I was transferred to another hotel in the same block. The staff kept guaranteeing that the hotel I changed to was exactly the same, but I checked the price of the hotel I changed to, and it was nearly 50 pounds a night different from the price I originally paid. I immediately pointed out this problem, and the staff said that I could contact them the next day to refund the price difference. But when I contacted them, they refused my request. The staff of this hotel is full of lies and has no integrity. I advise especially girls,not to book it, otherwise you may be like me, walking on the streets of London at 11pm with two big luggages, which is very dangerous.by the way, the room is too small and there is no lifts.

The hotel do not allow me to check in or use my room just because arriving the hotel late which they never mention when I book the hotel.

Good services