Ulasan Park Plaza London Waterloo

Excellent hotel and staff were extremely accommodating. Would stay again and recommend:)

The hotel was good, it had a nice gym with everything you needed, the swimming pool was great for me and the kids, a bit cold for the Mrs though. The restaurant was nice for a late bite to eat, location was really good, just out of central but nothing a short walk, cab journey, or train ride wouldn't sort. We had a twin room with 2 small double beds (apparently) these are single beds!. We had a sofa bed which was awful, that is probably the only negatives. We stayed for 1 night.

I only booked this hotel room out of all the others because it said that my room would have two small double beds in fact it had two single beds and a sofa bed we paid over £600 for two nights and they did nothing about it once I showed them the booking details. Very uncomfortable two nights sleep which was really unfortunate because my husband was doing the London ride hundred miles .

Spent my birthday there and they gave breakfast all the mornings just wanna say thank you and specially to Alicia the manager at Night Shift she was literally the amazing one !

Amazing. Love the park plaza and is the second time I have stayed here.

10 mins walk to London Waterloo train station, but since it is so close it will be quite hard to hire a taxi that wants to go there (do take note if you have a lot of luggages and prefer not walking). And also since it is close to the station you can see and hear the trains but it wasn't that bad at night as most of the trains are not operating anymore or operating at a lower speed. There's a concierge as well which we used to hire a taxi to Gatwick airport for the following day early in the morning (though the prices would be much more expensive I suppose it was £150 and charges apply if you use card instead of cash). It was 4 of us staying in a king studio so there was a king bed and a sofa bed, hence it was quite a tight space. Didn't have much time to check out the amenities. Other than that, quite an alright experience.

I really enjoy myself with stay there again

Great location, bathrooms let the room down

Great location, good sized room and great service! Underground station right across, so was perfect for nipping back after a few hours of 'touring'!

The room is so good and the curtains are blackout so helpful when falling asleep. The tv is a smart tv and it actually works some hotels don’t buy this one does. The pool is really good and always so warm and very relaxing.

Great stay, very clean and modern, we will definitely be staying again!

Excellent hotel! Modern amenities, huge beds, great gym/spa. Liked that reception staff offered us a choice of floors to stay on. We’ll definitely be going back to the Park Plaza Waterloo.

Terrible customer service. Unprofessional staff. Wouldn’t recommend

The location is very good but the service especially is not professional enough.