Hilton London Olympia

Ulasan Hilton London Olympia

Hilton London Olympia

380 Kensington High Street, Kensington and Chelsea, London, W14 8NL, United KingdomLihat Detail Hotel
Hilton London Olympia
Hilton London OlympiaHilton London OlympiaHilton London Olympia
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Ulasan Tamu tentang Hilton London Olympia

8.2/10
Very Good
301 ulasan
Ulasan terverifikasi
Location8.3
Amenities7.8
Service8.3
Cleanliness8.4
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All reviews(301)
Positive reviews(280)
Reviews with photos/video(48)
Delicious breakfast(20)
Easy to get around(18)
Located downtown(15)
Poor air conditioning(10)
Perfect for business trips(9)
Convenient for shopping(8)
Friendly front desk staff(7)
Comfortable bed(6)
Negative reviews(21)
Teacher Harry
Double Hilton Guest Room
Check-in Feb 2025
Solo travelers
81 ulasan
8.5/10
Very Good
Diposting pada 9 Mar 2025
This place is in need of renovation. One out of three elevators was functional when I checked in. Another was repaired later, but they’re very slow. The toilet was not secured to the floor. The plumbing fixtures are all from last century. There was a persistent rumbling noise from the heating and ventilation equipment on the roof that some people might find annoying.  The staff were pleasant enough, but the facility needs work.
Lucky Tree
Double Hilton Guest Room
Check-in Jan 2025
Solo travelers
7 ulasan
9.5/10
Amazing
Diposting pada 8 Feb 2025
Hilton staff were so helpful when I checked in late at night and had my room upgraded free of charge. The bath and bed were luxurious and the location is perfect. There is Shepard’s bush which is only a 5 minute walk to get to where you need to go. This is my second time staying at this Hilton and will definitely keep coming back in the future.
Guest User
Double Hilton Guest Room
Check-in Des 2024
Business travelers
6 ulasan
10.0/10
Outstanding
Diposting pada 5 Jan 2025
Many thanks for well deserved rest after a long hours of work. Excellent my only downside was the toilet when you flash it was to noisy when refilling the water and the bed was a bit squeaky when you lying down. Over all well done
Guest User
Hilton Twin Guest Room
Check-in Mar 2025
Travel with friends
1 ulasan
9.0/10
Great
Diposting pada 17 Apr 2025
The service was excellent - everyone was really nice and caring. The food was delicious and a very good variety was available. The location is quite good, but it is not near a tube station which means you’ll have to walk a bit or change trains quite a lot. Also, the flushing of the toilet could be better. Additionally, our room wasn’t really accessible (which wasn’t too big a problem because we didn’t need it - but with a suitcase the stairs were quite annoying).
Tanggapan dari Properti: Dear Guest User, Thank you for sharing your feedback. We’re thrilled to hear that you found our service excellent and the food to be delicious with a great variety. We appreciate your comments about the location and we understand that the walk to the tube and the stairs with a suitcase could be a bit inconvenient. We also appreciate your note on the toilet flushing and we will get our maintence team to review. We hope to welcome you back soon so we can provide an even better experience. Kind regards, Hilton London Olympia
Ka Yan
Hilton Deluxe Double Room
Check-in Mar 2025
Couples
6 ulasan
7.5/10
Diposting pada 15 Apr 2025
Room furniture not user friendly. A big round table but only one low chair, no desk, it’s uncomfortable when using a laptop. There’s a technical problem with the bedside lamp, while the aircon showed error message occasionally without clue.  In the bathroom the shower was great, but water spills to the floor easily.  Staff are nice and helpful anyway.
Tanggapan dari Properti: Dear Ka yan, Thank you for your valuable feedback,We’re glad to hear that you found our staff to be nice and helpful. We apologize for the issues you encountered with the room furniture, bedside lamp, and air conditioning. We appreciate you bringing these to our attention. We’re always working to enhance the guest experience, and we hope to welcome you back soon with a more comfortable stay.Warm regards, Hilton London Olympia
Rury Lee
Hilton King Room With Sofa Bed
Check-in Feb 2025
Business travelers
8 ulasan
9.0/10
Great
Diposting pada 16 Mar 2025
I stayed for London Book Fair. This hotel is the best place for the fair. It is quite an old building, but people are so kind and foods are great! I would love to stay next year!
Guest User
Hilton Twin Guest Room
Check-in Feb 2025
Other
1 ulasan
10.0/10
Outstanding
Diposting pada 10 Mar 2025
We were very pleased with the accommodation, it was not too far from where we needed to be. We couldn’t fault the hotel. Hope to use it again in the future
JAMIE
Double Hilton Guest Room
Check-in Feb 2025
Business travelers
63 ulasan
8.0/10
Very Good
Diposting pada 5 Mar 2025
Hotel is fine. I've stayed a few times now. Rooms are fine. Have everything you need. Close to Kensington Olympia Train Station. Breakfast has great selection. It's in quite a nice area. Hotel has a small gym i didn't use it. I would stay again.
Saeet001
Double Hilton Guest Room
Check-in Jan 2025
Business travelers
1 ulasan
9.5/10
Amazing
Diposting pada 1 Mei 2025
Really great hotel in a brilliant location, I had to use this hotel as part of a business trip for a conference which was great due to the hotel being a small walk away from the station. Overall great hotel with amazing staff and free upgrade without even asking which is always really nice. Highly recommended and I will stay again soon 😁⭐️⭐️⭐️⭐️⭐️
Tanggapan dari Properti: Dear Saeet001, Thank you for your fantastic review,We're so glad to hear that the hotel's location worked perfectly for your business trip and that you enjoyed the convenience of being close to the station. It's great to know that the team made such a positive impression, and we're happy you appreciated the complimentary upgrade. We're looking forward to welcoming you back soon. Kind regards, Hilton London Olympia
Guest User
Double Hilton Guest Room
Check-in Jan 2025
Business travelers
1 ulasan
8.5/10
Very Good
Diposting pada 16 Feb 2025
Great Experience! Wonderfully welcomed by Emily and the reservations team… Awesome rooms I tell you!! I particularly enjoyed time spent with Muhammad at front desk on the late evening and also with Francesca at breakfast.. I really enjoyed this stay and subsequently booked two more nights! Thanks guys!!
Chris Longstaff
Hilton Twin Guest Room
Check-in Jan 2025
Business travelers
1 ulasan
9.0/10
Great
Diposting pada 6 Feb 2025
Can't really get a better hotel for events in Olympia, it is just 2 minutes walk away from the front entrance. Room was ok, good size. Broken lift disappointing, meant quite a wait sometimes. Definitely recommended if you can get it at the right price for Olympia events. Otherwise probably better located options.
Guy y.a
Double Hilton Guest Room
Check-in Jan 2025
Travel with friends
1 ulasan
10.0/10
Outstanding
Diposting pada 5 Feb 2025
Excellent Stay at Hilton Olympia London – Highly Recommended! I recently had the pleasure of staying at Hilton Olympia London, and I must say, it was an outstanding experience from start to finish. Check-In & Service: From the moment I arrived, the staff was incredibly welcoming and professional expecially the supervisor Sam and the all the front desk team. Check-in was smooth and efficient, and the front desk team went above and beyond to ensure my stay was comfortable. . Rooms & Comfort: My room was spotlessly clean, well-appointed, and spacious. The bed and pillows were exceptionally comfortable, ensuring a great night’s sleep, and the amenities, including a well-stocked minibar, tea/coffee facilities, ensuring a peaceful stay. Breakfast Experience: Breakfast had a fantastic selection, from fresh pastries to hot, made-to-order options. A grâce from Sam Overall Experience: Hilton Olympia London combines elegance, comfort, and excellent service, making it a fantastic choice for leisure travelers. I highly recommend it and will definitely be returning on my next stay to London! ⭐⭐⭐⭐⭐ 5/5 Stars!
5002
Double Hilton Guest Room
Check-in Jan 2025
Travel with friends
13 ulasan
10.0/10
Outstanding
Diposting pada 23 Mar 2025
Nice and clean hotel, no complaint. Central location and accessible via public transport
ehumphri95
Single Guest Room
Check-in Des 2024
Business travelers
5 ulasan
9.5/10
Amazing
Diposting pada 18 Feb 2025
Good budget/mid-range hotel in central location. Lovely staff who kindly upgraded me. The heating in my room wasn't working so I was a bit cold but I'm sure they would have changed my room if I had asked.
Steven
Hilton Twin Guest Room
Check-in Feb 2025
Business travelers
9 ulasan
5.0/10
Diposting pada 2 Apr 2025
Older hotel, not the Hilton feeling , staff very competent and friendly .