Ulasan Epic Sana Marquês Hotel

Tanggapan dari Properti: Dear Kit Mun.PThank you for your kind words! We’re delighted to hear that you found our hotel nice and clean. Your satisfaction is our priority, and we truly appreciate your feedback.We look forward to welcoming you back for another EPIC stay!Best regards,Karim AlyGuest Experience Manager

Tanggapan dari Properti: Dear guest,We sincerely thank you for taking the time to answer our survey, your opinion is crucial for us to continue improving our service and anticipate our Guests’ needs. It gives us great pleasure to realize that we were able to meet your expectations. Thank you for your preference for EPIC SANA Marquês and we hope to have the opportunity to welcome you again on a future visit to Lisbon.Kind regards,

Tanggapan dari Properti: Dear guest,We sincerely thank you for taking the time to answer our survey, your opinion is crucial for us to continue improving our service and anticipate our Guests’ needs. It gives us great pleasure to realize that we were able to meet your expectations. Thank you for your preference for EPIC SANA Marquês and we hope to have the opportunity to welcome you again on a future visit to Lisbon.Kind regards,

Tanggapan dari Properti: Dear Guest,Thank you for the preference shown towards EPIC SANA Marquês Hotel and the willingness to let us know your opinion about our service.We are so happy that you have felt welcomed at the hotel, and that you enjoyed the attention to detail that we put in! On behalf of the whole team, we hope that we can welcome you back very soon.Kind regardsPaulo AlvesGuest Experience

Tanggapan dari Properti: Dear Guest,We would like to thank you for choosing EPIC SANA Marquês Hotel for your stay. We were very happy that you enjoyed our hotel and service and that had a great experience with us. We do hope to have the pleasure to welcome you again in the future. Kind regards,Paulo AlvesGuest Experience

Tanggapan dari Properti: Dear guest,We sincerely thank you for taking the time to answer our survey, your opinion is crucial for us to continue improving our service and anticipate our Guests’ needs. It gives us great pleasure to realize that we were able to meet your expectations. Thank you for your preference for EPIC SANA Marquês and we hope to have the opportunity to welcome you again on a future visit to Lisbon.Kind regards,

Tanggapan dari Properti: Dear WajiwapaiThank you for taking the time to share your detailed feedback about your stay at EPIC SANA Marquês. We are delighted to hear that you enjoyed our prime location, the newly renovated facilities, and especially our first-class gym and pool. It’s wonderful to know that our gym stood out as the best you’ve experienced in a Portuguese hotel!We also appreciate your comments about cleanliness and service. While we are pleased that you found our turndown service excellent, we sincerely apologize for the inconvenience caused by the housekeeping team. Losing the room card and mistakenly disposing of your girlfriend’s bag should not have happened, and we understand how frustrating that must have been. We will certainly address this with our team to ensure better training and attention to detail in the future.Your recommendation means a lot to us, and we hope to welcome you back for an even better experience next time. Please do not hesitate to reach out if you plan to visit again—we would love to make your stay even more seamless!Best regards,Karim AlyGuest Experience Manager

Tanggapan dari Properti: Dear guest , Thank you so much for your detailed and positive feedback! 😊 It is truly a pleasure to know that we exceeded your expectations and that you had such an enjoyable stay with us.We are delighted that you appreciated our breakfast, especially the juice selection, as well as the attentiveness and professionalism of our team. Providing excellent service and creating memorable experiences for our guests is always our priority.We also appreciate your comment regarding the small water leakage in the bathroom – we will look into this to ensure maximum comfort for all our guests.We look forward to welcoming you again soon, whether for another visit to Lisbon or perhaps even to explore the Azores, as suggested! 😉Best regards,Karim AlyGuest Experience Manager

Tanggapan dari Properti: Dear guest Thank you for taking the time to share your experience at EPIC SANA Marquês. We have noted your comments regarding the facilities and cleanliness, and we are pleased to hear that you found the environment and service satisfactory.Your feedback is incredibly valuable to us, as it helps us understand our guests' needs and continuously improve the quality of our services. We sincerely hope to provide you with an even better experience on your next visit.Should you have any specific suggestions or require assistance, please do not hesitate to reach out to us.

Tanggapan dari Properti: Thanks for choosing EPIC SANA Marquês and for your wonderful feedback!Looking forward to welcoming you again,Kindest regards,Karim AlyGuest Experience Manager

Tanggapan dari Properti: Dear guest Thank you for taking the time to share your feedback with us. We’re delighted to hear that your overall experience was positive!We hope to welcome you back to EPIC SANA Marquês in the future for another EPIC stay! Warm regards, Karim Aly Guest Experience Manager