Jinmao Hotel Lijiang, the Unbound Collection by Hyatt

絕美的中式庭院風格，沒有高樓全是散步在院裏，非常的舒服自在，出門旅遊必選酒店！住了就知道真不錯！！！非常推薦！！

超級棒的酒店，房間很大很新，服務態度也很好，游泳池也不錯！！叫shuttle bus一般性2分鐘就到了，悦火鍋也很好吃，就是上菜能再快點就好了！

新中式建築很美很出片。 感謝前台幫我們升級了雪景套房，雖然前方有市政施工，略微影響美觀，但瑕不掩瑜。 酒店內部的火塘很好吃，烤肉+火鍋的結合。早餐種類雖然不多，但蠻有特色的。

這是一次愉快的入住體驗，如果衞生間的燈控和下水道的返味，能在客房服務查房時就解決那這次4天3晚的入住就能更完美了！我一般不願意點評，但是這次對金茂凱悦真的值得點評推薦！在金茂凱悦4天的入住期間值班經理Jennifer沈若璽，一個美麗的麗江本地人，從她身上感受到了五星級酒店員工的高素養！ 酒店位置很好，在大研，束河，白沙三個古鎮的中心，去麗江任何風景點都不遠，周邊環境安靜，但也不是地處偏遠！酒店建築具有很鮮明的納西特色，就算不出去，在酒店也可以拍出美片！早餐接待能力不錯，就算用餐高峯也不至於沒有位子要等位，一切井然有序！總之這是一次愉快的入住體驗，並且這是一家值得推薦的酒店！

果然是金茂，凱悦的5星際酒店。房間裝修風格讓人感受古城的很傳統優雅的氣氛，整體環境也很好。房間早上起來直接看得到玉龍雪山，早餐會享受凱悦酒店非常幫的麪包店系列。

酒店總體來説還是不錯的，房間夠大，景色優美，非常安靜很適合度假，工作人員服務熱情得體。餐飲也便宜好吃。住了兩天，頓頓都在酒店解決，買的套餐送了下午茶，秋日午後坐在湖邊真的很享受。鴨爐吃烤鴨，我覺得比四季民福好吃，168一位，性價比之王吃到扶牆出。最後一晚去吃了中餐廳，菜品服務和環境都OK，唯一有一點就是10.1下午3點凱悦公眾號推送了3倍餐飲積分，但是現場的工作人員好像都還不知道需要反覆確認……像這種促銷是不是工作人員也要了解清楚比較好？ 然後酒店裡有些地方在修，因為給我安排的樓比較偏遠，路上經過一些圍欄、腳手架，房間陽台也能看到一部分，觀感不是很好。

疫情期間住宿人少在攜程上訂的豪華型房，來了以後前台給免費升級了套房，每天還有免費下午茶。服務人員特別熱情，每天都可以餵魚🐟，羊駝還有小矮馬。必須5分好評👍

Location is good. Restaurant and shops are around the hotel area within walking distance. Hotel need to renovate and up keep.

Pros: This is a good hotel for a family! My son loves the animal feeding activities. The view at the tea house is amazing. The hotel has their own game room, convenient store, etc. They have many restaurants and taste delicious!! Breakfast has lots of choices and starts early. The expat manager/supervisor woman was really nice, friendly, helpful and accommodating! Thank you! Cons: 1. The front desk/reception. They need to be more welcome and friendly. They were snobbish, not welcome and can’t really speak english (its a chain hotel, hyatt hotel!). We were just about to checked in and were greeted with those frown, if only we havent paid the room we were thinking to move to pullman instead. 2. Book for mountain view room, but they gave us no mountain view. we have to ask to move to other room. 3. We got the room we want, but i think they havent clean the room for awhile, the floor is filthy. 4 if only there is no time schedule to see the alpaca since some people already has their plans for the day and the time schedule might not be fit with guest itineraries. Or they can give us the hotel schedule once we booked the hotel so we can work on our itineraries before check in. Conclusion: we really enjoyed our stay. Other staffs beside the front desk are nice and friendly. Might come back if they improve the front desk ladies.