Untuk memastikan keaslian rating yang ditampilkan, kami tidak hanya menghitung rata-rata nilainya, tetapi juga mempertimbangkan kredibilitas ulasan dan tanggal menginap tamu untuk menentukan rating final.
Ulasan terverifikasi
Location9.6
Amenities9.5
Service9.7
Cleanliness9.7
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All reviews(967)
Positive reviews(959)
Reviews with photos/video(178)
Convenient location(179)
Friendly front desk staff(131)
Delicious breakfast(48)
Convenient parking(41)
Tasty coffee(35)
Perfect for business trips(26)
Easy to call taxis(12)
Luggage delivery service(4)
Negative reviews(8)
Guest User
Superior Double Room
Menginap di Feb 2025
Family
17 ulasan
10.0/10
Outstanding
Diposting pada 19 Mar 2025
The location is good, walk 20 min to Lijiang ancient city. The hotel staffs were friendly. The breakfast is good. The hotel quite new and clean.
Tanggapan dari Properti: Dear guest, thank you very much for your evaluation and feedback! I'm glad to know that you are satisfied with our location, staff service, breakfast quality and room environment. We are deeply honored by this. For the 20-minute walk to the ancient city of Lijiang, we have specially prepared a detailed guide to the ancient city tour route, including recommended special attractions and transportation methods, hoping to make your exploration trip more convenient and fulfilling. In addition, if you need dining or activities, you are sincerely invited to inform us at the front desk in advance, and we will try our best to arrange it for you. Looking forward to providing you meticulous service again. Thank you from the bottom of your heart for choosing to stay with us, your satisfaction is our unremitting pursuit.
Vixy Tan
Superior Room (2 Beds)
Menginap di Feb 2025
Travel with friends
10 ulasan
10.0/10
Outstanding
Diposting pada 30 Mar 2025
Tidy and hygienic room, great front desk service. The location is near Lijiang Ancient City.
Tanggapan dari Properti: Dear guest, thank you very much for your affirmation and appreciation to us! We are honored to see that you are satisfied with the cleanliness of the room, the front desk service, and the compliment of the location. Your satisfaction is our unremitting pursuit goal. In response to your suggestions, we will definitely think carefully and continue to optimize the service and environment, aiming to create a more pleasant experience for every visitor. Looking forward to the opportunity to serve you again, please feel free to let you know if you have any suggestions or needs. We promise that every piece of your feedback will be valued and used to enhance our level of service worldwide. Thank you again for your stay and good comments. The beauty of Lijiang Old Town is waiting for your visit again.
Frederickyeo
Peaceful Sleep Double Bed Room
Menginap di Jul 2024
Couples
26 ulasan
10.0/10
Outstanding
Diposting pada 30 Agt 2024
Room was spacious and clean. Located near Lijiang ancient town. Easy to access to various attractions. Hotel staffs were friendly and polite. Complimentary hot coffee and tea.
Tanggapan dari Properti: Thank you very much for your positive review of the hotel, we are deeply honored. We are delighted to hear your satisfaction with the room, location, staff service and our coffee and tea. We are always committed to delivering an exceptional stay experience, and your feedback is what keeps us moving forward. Everyone on the hotel team will be encouraged by your recognition. We always believe that details determine quality, and we will continue to work hard in the future to provide you with more professional and considerate services through continuous improvement. We look forward to receiving you again, and we can do better in the journey of exploring the beauty of Lijiang with you. Thank you again for your wonderful review and I wish you all the best.
Guest User
Superior Room (2 Beds)
Menginap di Sep 2024
Travel with friends
6 ulasan
7.5/10
Diposting pada 16 Okt 2024
Room cleanliness good, location still good
Tanggapan dari Properti: Thank you very much for your affirmation and feedback. I am glad that the cleanliness and location of the room have been satisfied with you. We know that every detail of the hotel is related to the guest experience, and your recognition is a great encouragement to us. For anything that is not perfect, your comments are like a compass, guiding us to continuously improve. Please continue to supervise our services and facilities, and please feel free to let us know if you have any needs and suggestions. Looking forward to the opportunity to serve you again and create a more comfortable and convenient accommodation experience for you.
millqi
Superior Room (2 Beds)
Menginap di Feb 2024
Travel with friends
25 ulasan
10.0/10
Outstanding
Diposting pada 11 Mar 2024
G good
Tanggapan dari Properti: 尊敬的賓客:您好!有時幸福衹是一種感覺,衹要用心感受,它時刻縈繞在我們身邊,記憶中的很多東西,因為幸福的感覺,時間再久,心境依然不變。享受生活,分享喜悦,感謝您對我們的喜愛,因為有您,我們是幸福的!一直以來的支持,感謝您對我們的關愛!
Youlvke
Superior Room (2 Beds)
Menginap di Jun 2024
Family
10 ulasan
10.0/10
Outstanding
Diposting pada 12 Jul 2024
The location is very good, cross the road and walk into the ancient city. It's quieter than in the ancient city, and the road is not gravel, making it easier to walk with suitcases. There are many small restaurants near the hotel, and they taste good. It's also very close to the bus station.
The front desk staff are very enthusiastic, soft-spoken and responsive to all requests. The room was very clean, the bed was comfortable, and the bath water was super good. There is free laundry + drying service, which is very convenient. The sound insulation effect is average. If someone speaks loudly in the corridor, you can hear it clearly.
If you go out too early in the morning to have breakfast, you can ask the front desk to pack a light meal. The breakfast is okay and you can eat enough (two long dining tables).
Overall, the experience of staying here is very good and I will continue to stay here next time.
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: 尊敬的賓客: 您好!非常感謝您選擇入住如家商旅(金標)麗江古城南門店並分享了您的入住體驗。看到了您的點評,真心的感動。很高興酒店能為您的出遊帶來了美好的時光。您的讚賞真的給與了我們很大的鼓舞,同時也感謝您提出的寶貴意見,我們一定會做的更好,致力於為每一位客人提供賓至如歸的入住感受~歡迎您常回家看看哦!
Guest User
Superior Room (2 Beds)
Menginap di Mei 2024
Family
1 ulasan
1.0/10
Diposting pada 1 Jul 2024
When I checked out, the floor was sticky and I fell down. The store simply gave me Yunnan Baiyao and asked me to spray it on, but I didn't use it even if the skin broke.
The soundproofing of the room is also very bad!
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: We are very sorry to have brought you an unpleasant stay experience, and we are deeply sorry for this. I accidentally slipped on the floor when checking out. This will never happen again. We will immediately check and strengthen cleaning and equipment maintenance. I am deeply sorry for your wound. The Yunnan Baiyao provided in the store is only used as an emergency measure. Next, we will train all employees on the correct treatment methods to ensure more timely and professional help. In addition, the room sound insulation issue is also a focus that we need to deal with immediately. We will conduct a comprehensive inspection and improvement in the short term to ensure that you can enjoy a private and quiet space during your future stay. We apologize again for this unsatisfactory experience, and we are taking effective measures to improve service quality and safety standards. Please believe that every feedback is a valuable opportunity for us to improve.
Anonymous User
Superior Double Room
Menginap di Feb 2024
Solo travelers
4 ulasan
5.5/10
Diposting pada 6 Apr 2024
There were hairs as soon as the quilt was lifted, and then the guest room staff changed the sheets and placed the quilts randomly, and asked them to change the quilt without changing it. In the end, I used disposable sheets...
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: Dear guest, thank you for visiting the South Branch of Home Inn Lijiang Old Town. We apologize for not giving you a perfect stay experience. We will rectify the issues you raised immediately. If you have any questions during your stay, you can contact us at any time. Hotel room The service center and front desk colleagues are dedicated to serving you 24 hours a day. We look forward to your visit again and wish you a happy every day!
Sallyxianyu
Superior Room (2 Beds)
Menginap di Feb 2024
Travel with friends
3 ulasan
4.0/10
Diposting pada 12 Mar 2024
I have never stayed in such an outrageous hotel! A stranger knocked on the door at 12 o'clock in the middle of the night. When I asked the hotel the next day, the hotel blamed the delivery guy for delivering the order and knocked on the wrong door! Not a word of apology or comfort!
Secondly, after the customer's items were left behind, he did not hand over the work to the front desk and did not work according to the process, causing the customer to miss the best opportunity to get the leftover items. Later, he called to inquire. The supervisor on the day explained: The warehouse manager was seconded from another branch and had just taken up the post. I was not familiar with the work process and was too busy that day so I forgot about it! Simply very unprofessional!
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: Dear customer! Our goal is to provide guests with a comfortable stay and the best service. Thank you very much for your valuable feedback. Your comments and suggestions will help us continue to improve and maintain a high level of service facilities, so that our services will become increasingly perfect. Welcome to visit us again.
Guest User
Superior Room (2 Beds)
Menginap di Mar 2024
Travel with friends
2 ulasan
4.5/10
Diposting pada 29 Apr 2024
The room is relatively small and the sound insulation on the first floor is not good
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: Dear guest, thank you for visiting the South Branch of Home Inn Lijiang Old Town. We apologize for not giving you a perfect stay experience. We will rectify the issues you raised immediately. If you have any questions during your stay, you can contact us at any time. Hotel room The service center and front desk colleagues are dedicated to serving you 24 hours a day. We look forward to your visit again and wish you a happy every day!
Tanggapan dari Properti: 尊敬的賓客: 您好!非常感謝您選擇入住如家商旅(金標)麗江古城南門店並分享了您的入住體驗。看到了您的點評,真心的感動。很高興酒店能為您的出遊帶來了美好的時光。您的讚賞真的給與了我們很大的鼓舞,同時也感謝您提出的寶貴意見,我們一定會做的更好,致力於為每一位客人提供賓至如歸的入住感受~歡迎您常回家看看哦!
Tanggapan dari Properti: 尊敬的賓客: 您好!非常感謝您選擇入住如家商旅(金標)麗江古城南門店並分享了您的入住體驗。看到了您的點評,真心的感動。很高興酒店能為您的出遊帶來了美好的時光。您的讚賞真的給與了我們很大的鼓舞,同時也感謝您提出的寶貴意見,我們一定會做的更好,致力於為每一位客人提供賓至如歸的入住感受~歡迎您常回家看看哦!