Ulasan Village Hotel Leeds South

Excellent hotel! Facilities were great and the room was clean and comfy!

First time staying here and it was great, would stay here again. Thanks

Always get what you expect at Village. Clean and tidy room, easy check in/out, lovely breakfast. Little disappointed with the price but was due to an organised event in the locality.

Not happy with trip.co.uk as I booked a club room with free access to gym and pool. But when about to enter gym/swimming pool they refused saying that it was a standard double room. Even though it was a club room, and all club rooms include free access to gym and pool. Lady in gym reception refused to let us in even though it clearly stated in the email confirmation that it was a club room with free access. Lady still refused and demanded money to use the gym and pool. I asked for management. They said because i booked through trip.com (third party) it did not allow. Absolutely ridiculous.

I have stayed at the hotel so long it's clear that it feels like home and I can honestly they they don't go less than above and beyond to help you feel at ease and at home I have not one complaint to make other than, can't you just let me live there guys xx 🥰 Helen on the desk is one of the loveliest people you'll probably encounter and if there's an issue they try their best to deal with it in a favourable manner so that you don't feel awkward or embarrassed, well once they know you better, you'll have to remember how many people they all deal with minute by minute and they aren't all reasonable, understanding or rationale but they all seem to keep their cool and keep a light humour to the situation which is lovely xx

Plenty of parking, check in on screen which was weird, but friendly staff member going around to make sure it worked for everyone. Room clean, quiet and comfortable. Good Gym and pool facilities. Used restaurant in the evening, very clean, service excellent as was my burger. Breakfast cooked options were average, but quality of food was OK-Good. Overall good value for money and a nice place to stay, wouldn't hesitate to book again.

My little girl loved the swimming pool. Was a perfect day out/night. Rooms were lovely and staff were very accommodating. Would definitely book again

I was very disappointed to realise late at night there was no complementary water in my room. Also, I found sticky deposits on one of my pillows, like some sort of confectionery sweet residue. Not pleasant when your face sticks to the pillow! Also, the toilet rim was not clean. I found the bedroom furniture very tired and damaged. Quite shabby really.

Ok for the price, but breakfast was a bit basic (cheap sausage and bacon / limited choice). Room was clean and bed comfortable

We usually stay in the village hotels in Liverpool and Chester but we decided to use the Leeds one . We arrived late due to family commitments and was given our room key . We entered our room The bed wasn’t made and when I looked there was blood all over the sheets and duvet cover . There was a blood trail from the bed into the bathroom too . I called the manager who came and changed our room as well as take pictures of the room state . I’ve contacted village hotels via email since to complain and see if there was anything they could help with or offer us . Was told I’d have a response in 48 hours that was 4 weeks ago! Leeds facility is supposed to be one of the better village hotels . But for us it was the worst .

Cleaning staff walked into my room 4 times before I had left to check out. DO NOT DISTURB MEANS DO NOT DISTURB.

The bathroom was flooded when we arrived, reported but no one came to fix. Next morning had a shower which water flooded floor and outside door as i guess drain is not good as disabled room. reported again was offered to speak manager or free coffee, but had to get in with the day so refused, other wise room nice few bashes items but clean.

Location was ideal, TV was a good size breakfast was great. Staff were polite.

Nice hotel with comfortable bed and spacious rooms. Two things which could be improved firstly there is a £5 per night parking charge which I can understand if you're in a City centre but there is nothing around this hotel it's on an industrial estate. Secondly the self check in is such an unnecessary process. It's not user friendly and takes ages after a long drive is something you could do without. However all the staff I spoke to were really friendly and helpful. Breakfast was good, standard buffet similar to most chain hotels with adequate choice. Evening meal menu was also good with plenty of choice at reasonable prices. I would stay again but please sort the check in process.