Ulasan Hôtel Rachel

Not bad and also very good, it’s average….

ASSOLUTAMENTE SCONSIGLIATO! Spesso le recensioni negative che leggo sugli hotel alla fine non si rivelano corrette, ma in questo caso devo dire che erano particolarmente veritiere! La camera che ci è stata data il primo giorno era a dir poco INSALUBRE: a parte la poca pulizia, e la doccia e gabinetto che perdevano acqua dappertutto, la cosa peggiore era la MUFFA: ce ne era dappertutto e non si riusciva a respirare. Dopo la prima notte (siccome ormai era tardi e non c’era più nessuno in reception) abbiamo deciso di lasciare un biglietto la mattina seguente dicendo che la camera non era nelle condizioni per poterci dormire e volevamo un’altra camera. Ovviamente abbiamo dovuto lasciare un biglietto perché alle 9:00 la reception era chiusa, sebbene da orario sarebbe dovuta essere aperta, e noi avevamo una prenotazione al Louvre che sicuro non potevamo annullare per colpa loro. Alla sera torniamo e il signore della reception ci dice che purtroppo hanno tutte le camere occupate perché non avevamo fatto la richiesta alla mattina e quindi le aveva già date tutte. Quindi l’unica proposta è stata quella di avere un’altra camera il giorno dopo, sebbene il biglietto che avevamo lasciato lo avessero letto (visto che ci ha confermato di averlo visto) e aveva sia il mio numero che quello di mia madre, quindi avrebbero benissimo potuto chiamarci se gli fosse interessato qualcosa. Dire di aver dormito nello schifo è dire poco, abbiamo dovuto aprire la finestra di notte perché non si respirava dalla puzza di muffa. Il giorno dopo finalmente ci danno un’altra stanza che per lo meno era decente e sicuramente in condizioni igieniche migliori. Se fosse stato così fin da subito non ci sarebbero stati problemi. La cosa assurda è che ci hanno trattate come se fossimo delle rompicoglioni perché non volevamo dormire in quella camera putrida, cioè incredibile. E poi ovviamente alla reception nessuno parlava inglese, quindi o sai parlare francese o ti attacchi al ca**o in pratica. Un’esperienza orrenda! E mi limito qua.  Magari sotto questa recensione l’hotel risponderà e dirà che non è andata così, ma purtroppo la realtà è stata questa, quindi se vi volete bene spendete un po’ di più ma trovatevi una sistemazione migliore a Parigi!

We came a bit late as we were cycling from the Calais ferry terminal to Paris ( it took as 2 days of cycling) and it was raining so we were so happy because this hotel has a bike storage. The room was clean but they forgot to give us towel. We had to ask . There’s no kettle in the room but it compensated with a huge space. The lights in the room were not too brights that’s why my photos are a bit blurry

no wifi

Good service, friendly and clean. The location is a bit far from the emblematic sites. To get there from the Bercy bus station take the metro line 9 and then transfer to line 5 and then walk 15 minutes to get there. But overall I recommend it.

Good value for money, service that meets our requirements, very helpful manager

Well located hotel 1 metro station from Paris with lots of public transport, the rooms are clean and well appointed for a very reasonable price per night with helpful staff

It was the worst hotel I have ever seen, in fact it was not a hotel but a shelter. This shelter does not only accommodate tourists, it is not even clear who the other people staying are. The room was terrible. The bed was in a collapsed state. I do not understand how an elite agency like you can market this hotel. If I were you, I would immediately cut off my cooperation with this hotel. It is damaging your brand.

Hard to find, small sign, staff not very polite, but the bedroom is suitable for the price, not far from the train station.

The location is close to line 48 that leaves from Gare du Nord (Les Marvoniers stop, right after the hospital stop), but unfortunately they don't care much about cleanliness. In the three days we stayed, the bed linen, bathroom linens and trash weren't cleaned or collected. The bathroom was recently renovated, but it lacks a rug on the floor and hooks to hang clothes, as well as a place to leave your toiletries. The mattress on the bed isn't very thick and the pillows aren't very soft. It's an option for a low-profile stay of not too long in Paris. There's a good restaurant nearby just outside the hotel and a little further down the street there's a small town center with a few bakery options, a supermarket and Turkish and Asian snacks.

I simply could not access my reservation since the reception closes at 8 p.m. no message of this kind is stipulated on the reservation so when I showed up in front of the hotel it was a "customer" who informed me of the situation leaving me without a reservation even though I had paid online hotel avoided

I hope you can read my comments when booking a hotel and don't choose this hotel

Shocked by the service, I booked a room with private bathroom. I had the wrong location so I contacted the hotel to see if there is a possibility of canceling the reservation 2 minutes after the reservation By telephone. They told me yes I could. Finally when I followed the online cancellation procedure I was told that I cannot cancel. So I went to the hotel. But the surprise was that my room had already been given to another customer. I'm trying to find a solution with Mr. He told me that it wasn't his problem, I had to deal with this site The Mr. at the reception is very aggressive, poorly polite, no respect, threatening. I preferred to leave and not sleep in the hotel for my safety. I don't know what he planned to do with my identity card. Please be more credible the photos have nothing to do with the location or accommodation.

Booking online gives you access to beautiful rooms. Booking on site gives you access to average rooms. 1st night stay online everything is ok We wanted to extend it for one night. So change of room in average condition. Otherwise small, clean and quiet garden.