STAY HERE!! Location / price / view / service / awesomeness!!! THE OWNER Lets start here! Tim, who is the owner and lives local is sensational and really makes the stay absolutely awesome!!! He has a yarn with all the guests at breakfast (which was included) and makes the effort to ask questions and get to know the guest :) wow - what a difference this makes to a stay! I never realised it until I met Tim - what I also loved was that you can tell he has REAL PRIDE in his business as he talks excitedly about the upgrades he is going through and this excitement for the business flows on to the staff that work for him who were all lovely, happy, friendly and helpful 1. I was upgraded upon checkin - my room was awesome! Top level great views! 2. I had a late checkout which was great as I had a late flight 3. Help with info on where to go and what to see - specifically Tim saying to come down and see him daily if I needed help on where to go 4. Shuttle service to airport help 5. Had an early check in at 12pm - Tim accomodated me as I had an early flight Tim even helped to organise the airport shuttle for me and called them up to secure a good price 😀 what service!! If only all owners took a page out of Tims book THE ROOM Wow! Loved it! Nice, clean with awesome views!! I was lucky to get upgraded and had top floor views over Launceston town and I couldnt wait to head back to the room after a day of exploring The bed was soooooooooooo comfortable and the BEST pillows ive ever experienced - I hope I can find 1 to buy for myself! So good! The shower… hello! What great pressure and hot water is fantastic! Mini fridge and microwave with cutlery if you want to have your own meals (which I did) so was perfect for me and one of main reasons I chose this accom BREAKFAST Amazingggggg fresh fruit!!! Chopped fruit around 8 options - this was the best part for me! Also choices of cereals and juices Toast - white / brown / raisin with jams honey peanut butters Black Coffee You can also upgrade and pay for a hot breakfast If you need parking there is free on the property Lift is quick and easy to use Bags kept at reception safe and sound when needed I have nothing negative to say at all about this accom but they have set the bar high in customer service for me Thanks Tim! Lovely to meet you and thanks for the awesome stay 😀 will be recommending Balmoral on York to all I know
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