Ulasan BE Resort Mactan

The hotel is nice and clean. Staff are friendly. There’s not much choices when it comes to their breakfast buffet. I got charged for a soiled face towel for the first time. It has make up stains from my daughters mascara. I thought they could do something about it once they washed it but they said it cant be removed, no idea if they exerted an effort to remove the make-up stain but I just paid for it as I needed to leave. Not going back to this hotel for that reason simply because they didn’t really handled my issue well,it only show’s how they will handle future customer issues.

Overall, we had a pleasant stay at BE Resorts Mactan. The location is great, the staff were courteous, and the ambiance was relaxing. However, there are a few areas where the experience could be improved: 1. Kids' Breakfast Policy Children under 10 typically don’t consume much during breakfast, so it might be worth considering raising the age threshold for free breakfast. Allowing kids 10 and below to eat free could significantly enhance the satisfaction of families staying at the resort. 2. Beach Cleanliness and Comfort We noticed that the seashore tends to get quite dirty in the mornings. It would be great if a few staff could be assigned to clean up the area early in the day so guests can enjoy the beach without discomfort. Also, adding shaded areas near the sea benches would be a thoughtful touch, especially for parents supervising their kids, as it can get very hot under the sun. 3. Gym We also spent time in the gym, and we noticed that the billiard table didn’t have any chalk available, this was also the case during our previous visit last December. It’s a small item, but having it readily available makes a big difference for guests who enjoy playing. We hope these suggestions help enhance the guest experience even further. We still look forward to visiting again!

Unwinding in one of the resorts of the Historic Resort City of Cebu, BE Resorts Mactan! What I love about this resort is it's cozy ambience, white sand beach, the clean pool, the gym, the warm hospitality of the staff and it's sumptuous breakfast. We really enjoyed our stay here. We will come back again next time 🩵

All the staffs are very accommodating and kind. We had a 2 bedroom room, the beds were big and the room was spacious. It was low tide when we went there so we we’re not able to enjoy the beach. We spent most of our time in the pool which my kid enjoyed.

Very great place to rest. Room is clean and cold. Amenities is okay (gym/pool/bar). Breakfast buffet is great also.

1. “Great stay! The room was clean, comfortable, and well-equipped.” 2. “Excellent service from the staff – very friendly and helpful.” 3. “Perfect location, close to everything I needed. Highly recommend!” 4. “Loved the amenities – the pool and gym were a nice bonus.” 5. “The hotel exceeded my expectations. Will definitely return!”

The best experience and the management is very friendly. The best hotel I can recommend especially if you want to relax.

Check in was a bit of a mess. Only one person on desk. Trying to check me in, answering questions for those that butted in and answering the phone. Not impressed. Room was a Chic but unable to open patio doors for safety reasons. No slippers as was stated. Only coffee in room, no teabags. Drinks and food very expensive for what it is. I feel it is not value for money. Also due to limited beds by the pool, laying towels on them has to stop. Very disappointed. Will not be staying again in the near future. Not recommended.

Clean and great stay, nice sized pool and comfy cabanas , the food is good in morning, the beach is not clean though and we preferred swimming in the pool

So good to stay at BE MACTAN RESORT. The amenities especially the pool and the beach. It has also billiard and fitness gym.

Cebu itself was a bit of a downer. However the hotel and staff were quite nice. The hotel grounds and beach was clean at all times but outside of the hotel was.. well.. unsightly and smelly if you plan to go for a walk. There are 2 nice restaurants nearby but if you plan to bring your food back or order take out by delivery, the hotel will charge you 250 pesos. The food at the hotel itself was okay, breakfast had lots of options and both restaurants at the hotel offered variety. The rooms were also spacious but their aren't any drapes so if you plan on sleeping in, that might be tough as you'll get up as soon as the sun rises. The walls are also thin and my first night was dreadful with a loud family next door. The staff did try their best to get them to quiet down which was appreciated. The pool and gym were also good and the pictures are a true representation of the hotel. Overall, the ambiance and light music was good and helped me to finish my 5000 word essay so that was great 👍

Their service is awesome. Nice staff...very friendly and respectful.

Superb stay! Welcoming staffs and would assist ok anything. Amazing amenities. Thanks, BE Hotel!

Love this place and will definitely come back! We’ve only stayed here for 1 night on our way back to Manila. I wish I’ve booked for a few nights. The ambience was nice. My kids loved it there- the lifeguard was very proactive too. They have the best spag bolognaise and great service from the restaurant. My only negative feedback - the check in was a bit of a hassle. Check in time was 3pm which is already a bit late, I’ve checked in to find out our room was not even ready. But it was ok though because we were allowed to use the swimming pool and beach access whilst we were waiting, it would be annoying though if you just wanted to go straight to your room to lie down and rest. In saying this, I’ve seen their housekeepers working really hard as the place was understandably busy. Will 100% recommended this place to my friends and family who would travel to Cebu. :)