Mercure Langkawi Pantai Cenang

Ulasan Mercure Langkawi Pantai Cenang

Mercure Langkawi Pantai Cenang

Lot 2500, Jalan Pantai Cenang, Mukim, Langkawi, Kedah, 07000, MalaysiaLihat Detail Hotel
Mercure Langkawi Pantai Cenang
Mercure Langkawi Pantai CenangMercure Langkawi Pantai CenangMercure Langkawi Pantai Cenang
Cek ketersediaan kamar untuk tanggal perjalanan Anda
Kami Samakan Harga
1 malam

Ulasan Tamu tentang Mercure Langkawi Pantai Cenang

8.8/10
Luar Biasa
493 ulasan
Ulasan terverifikasi
Lokasi9.1
Fasilitas8.6
Layanan8.6
Kebersihan8.8
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Semua ulasan(493)
Ulasan positif(470)
Ulasan dengan foto/video(202)
Dekat pantai(86)
Kolam renang sangat bagus(58)
Cocok untuk pecinta belanja(40)
Pantai luar biasa(28)
Makanan enak(27)
Kamar luas(25)
Cocok untuk perjalanan bisnis(21)
Resepsionis sangat ramah(11)
Buruk(23)
Pengguna Anonim
Superior King Room
Check-in Des 2022
Traveler bisnis
4 ulasan
10/10
Fantastis
Diposting pada 12 Feb 2023
sangat selesa dan servis tip top
Tanggapan dari Properti: Dear guest,We very much appreciate your comments regarding your stay at the Mercure Langkawi Pantai Cenang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Hidayah SoberiGuest Experience Executive
Xiaotangyuanmama
Kamar Superior dengan 2-Tempat Tidur Single
Check-in Jun 2025
Keluarga
9 ulasan
9.0/10
Sangat Baik
Diposting pada 8 Jul 2025
Sarapannya enak, lokasinya bagus, banyak toko di depan pintu, KFC, McDonald's, Starbucks, kolam renangnya juga bagus, tapi satu-satunya kekurangannya adalah biaya untuk barang yang rusak terlalu tinggi. Saya tidak sengaja memecahkan cangkir sikat gigi karena terpeleset, dan saya dikenakan biaya 30 ringgit Malaysia, padahal banyak produk Taobao yang harganya kurang dari 10 yuan. Jadi, semua orang harus berhati-hati, tapi sarapannya sangat enak, terutama cocok untuk orang tua dan anak-anak!
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Tanggapan dari Properti: Dear Xiaotangyuanmama,Thank you for taking the time to share your experience with us.We’re glad to know you enjoyed our breakfast spread, convenient location, and swimming pool facilities. It’s always a pleasure to hear that families, especially those traveling with children, had a pleasant and enjoyable stay.We do understand your concern regarding the charge for the broken toothbrush cup. Kindly allow us to clarify that the pricing reflects hotel-grade quality and the cost of replacement, which also includes handling and restocking. Nevertheless, we truly appreciate your feedback and will take it into consideration as we continuously review our policies.We hope to welcome you and your family back for another comfortable and memorable stay in the near future.Warm regards,Hidayah SoberiPersonal Assistant cum Guest Experience Executive
Pengguna Anonim
Kamar Superior dengan 2-Tempat Tidur Single
Check-in Apr 2025
Bepergian dengan teman
2 ulasan
10/10
Fantastis
Diposting pada 19 Mei 2025
Bersih, nyaman, dan luas. Pantai, tempat makan, dan toko dapat dicapai dalam hitungan menit berjalan kaki dari hotel.
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Tanggapan dari Properti: Dear Guest,We very much appreciate your comments regarding your stay at the Mercure Langkawi Pantai Cenang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Hidayah SoberiGuest Experience Executive
Rodney
Superior King Room
Check-in Apr 2025
Traveler solo
2 ulasan
10/10
Fantastis
Diposting pada 16 Mei 2025
Tempat yang luar biasa. Tempat tidur yang luar biasa. Tekanan air tinggi dengan air panas yang cukup. Air panas di wastafel dan saluran air yang disaring. Kolam renang yang bagus. Layanan yang hebat. Selalu ingin membantu. Sarapan yang enak. Bar lobi yang bagus dengan harga yang wajar (saya akan menggunakannya bahkan setelah check-out). Dengan senang hati akan menginap lagi.
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Tanggapan dari Properti: Dear Rodney,Thank you for your wonderful feedback! We're thrilled to hear that you enjoyed so many aspects of your stay — from the comfort of the bed and strong hot showers to the filtered water feature, pool, and breakfast offerings.It's especially lovely to know our team’s service made a positive impression, and that you appreciated the lobby bar enough to return after checkout — we’ll be happy to welcome you back anytime!We truly look forward to having you stay with us again on your next visit to Langkawi.Sincerely,Hidayah SoberiGuest Experience Executive
Pengguna Anonim
Kamar Deluxe dengan 1 Ranjang Double dan 1 Ranjang Single
Check-in Apr 2025
Keluarga
3 ulasan
9.0/10
Sangat Baik
Diposting pada 16 Mei 2025
Kami menginap di sini selama 3 malam. Lokasinya sangat strategis karena berada di belakang mal Cenang dan dekat dengan dataran Cenang. Jika Anda memiliki orang tua dan menginginkan akses langsung ke pantai dari hotel, ini mungkin bukan pilihan. Karena Anda harus berjalan cukup jauh untuk mencapainya.
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Tanggapan dari Properti: Dear Guest,Thank you for choosing Mercure Langkawi for your recent 3-night stay and for taking the time to share your feedback.We’re delighted that you found our location strategic and convenient, especially being close to Cenang Mall and Dataran Cenang. We understand your point about beach access and appreciate you highlighting it for future guests who may be traveling with elderly companions. Your input helps us continue improving the experience for all types of travelers.We hope to have the pleasure of welcoming you again on your next visit to Langkawi.Sincerely,Hidayah SoberiGuest Experience Executive
Wandering.Engineer
Superior King Room
Check-in Apr 2025
Keluarga
2 ulasan
10/10
Fantastis
Diposting pada 11 Mei 2025
Hotel yang indah. Kamar-kamarnya luas dengan tempat tidur besar - ukuran yang belum pernah saya lihat sebelumnya! Kekuatan pancuran airnya luar biasa, dengan keran yang difilter untuk air yang difilter. Stafnya luar biasa dan membantu. Saya telah membaca beberapa komentar yang mengatakan sarapannya tidak memiliki cukup variasi. Saya tidak setuju. Sarapannya berlimpah dengan banyak pilihan yang berbeda. Teh sore mereka juga sepadan dengan harganya. Lokasinya sempurna. Beberapa menit berjalan kaki ke pantai Cenang, tempat semua hiburan berada. Dunia bawah laut ada di dekatnya dengan banyak toko dan restoran untuk makan.
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Tanggapan dari Properti: Dear Mohammed_B,Thank you so much for your wonderful review! We're delighted to hear that you enjoyed your stay with us—from the spacious room and impressive bed to the strong shower and filtered water tap.We’re especially grateful for your kind words about our staff and breakfast. It’s great to know you found the variety satisfying and that you enjoyed our afternoon tea as well. Your thoughtful comments help reinforce the care we put into creating a memorable experience for our guests.We're also happy our location added to your convenience and enjoyment, being just minutes away from Cenang Beach, Underwater World, and many shops and eateries.We truly appreciate your recommendation and look forward to welcoming you back on your next visit to Langkawi!Sincerely,Hidayah SoberiGuest Experience Executive
YourAyness
Kamar Superior dengan 2 Tempat Tidur Single Sisi Kolam
Check-in Apr 2025
Bepergian dengan teman
1 ulasan
10/10
Fantastis
Diposting pada 17 Mei 2025
Kami sangat senang menginap di Mercure Langkawi! Lokasinya bagus — dekat pantai, mal, restoran, kios perbelanjaan, dan spa pijat. Kamarnya cantik, sangat bersih, dan nyaman untuk ditinggali. Kolam renangnya bagus dan prasmanannya juga enak! Semua stafnya ramah dan bersahabat, terutama Wadji! Kami berharap bisa menginap lebih lama. :)
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Tanggapan dari Properti: Dear YourAyness,Thank you so much for your lovely review!We’re thrilled to hear you enjoyed your stay with us at Mercure Langkawi – from our convenient location to the clean, comfortable rooms and relaxing pool. It’s especially heartwarming to know our team made a great impression, particularly Wadji – we’ll be sure to pass along your kind words!We’d love to welcome you back for a longer stay next time. Until then, safe travels and warm wishes from all of us.Sincerely,Hidayah SoberiGuest Experience Executive
Pengguna Anonim
Superior King Room
Check-in Apr 2025
Pasangan
23 ulasan
2.0/10
Diposting pada 13 Mei 2025
Kotor, mereka masih belum mengepel lantai selama 3 hari. Dan suatu hari kami kembali di malam hari, kami menemukan kait yang rusak dan kait itu diletakkan dengan hati-hati di meja samping tempat tidur. Bagaimana dengan keamanan? Putuskan sendiri
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Tanggapan dari Properti: Dear Guest,Thank you for taking the time to share your experience. We’re truly sorry to hear about the cleanliness issues and the broken door latch you encountered during your stay. This is certainly not the standard we strive to maintain, and we understand your concerns—especially regarding your safety and comfort.Please accept our sincerest apologies for this situation. We are urgently addressing this matter with our housekeeping and maintenance teams to ensure such lapses do not happen again. Guest safety and cleanliness are top priorities for us, and your feedback is being taken very seriously.We hope you’ll consider giving us another opportunity to restore your trust and provide the high-quality stay you rightfully expect.Sincerely,Hidayah SoberiGuest Experience Executive
Yelena
Superior King Room
Check-in Apr 2025
Pasangan
21 ulasan
8.5/10
Luar Biasa
Diposting pada 19 Mei 2025
Hotel ini berlokasi strategis, dekat dengan semua infrastruktur: pertokoan, kantor penukaran mata uang, kafe, dan pantai. Sarapan lezat dengan fokus pada masakan nasional, di akhir pekan tersedia barbekyu di dekat kolam renang. Mereka memberi Anda voucher untuk minuman selamat datang. Kamar hotelnya cukup luas.
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Tanggapan dari Properti: Dear Guest,Thank you for taking the time to share your feedback!We're delighted to know you enjoyed our convenient location and appreciated the nearby amenities, from shops to the beach. It's also great to hear that our breakfast offerings and weekend barbecue added to your experience, along with the welcome drink and spacious room.We hope to have the pleasure of welcoming you back to Mercure Langkawi for another comfortable and enjoyable stay in the near future.Sincerely,Hidayah SoberiGuest Experience Executive
Sir Akid
Kamar Superior dengan 1 Tempat Tidur Double, Pemandangan Laut
Check-in Mar 2025
Pasangan
2 ulasan
10/10
Fantastis
Diposting pada 4 Mei 2025
Saya baru-baru ini menginap di Mercure Hotel Langkawi selama 3 hari 2 malam, dan sekali lagi, itu adalah pengalaman yang fantastis! Ini adalah kedua kalinya saya menginap di sini, dan selalu menjadi pilihan pertama saya setiap kali saya mengunjungi Langkawi. Fasilitas kamar, lingkungan, dan kondisi hotel secara keseluruhan luar biasa. Semuanya bersih, nyaman, dan terawat dengan baik, membuat masa inap saya benar-benar menenangkan. Satu hal yang perlu ditingkatkan adalah proses check-in, karena saya harus menunggu hingga pukul 16.30 agar kamar saya siap. Namun, stafnya sangat meminta maaf dan menangani situasi tersebut secara profesional. Sebagai bentuk kebaikan, mereka menawarkan saya peningkatan kamar, yang sangat saya hargai. Itu benar-benar menebus keterlambatan dan bahkan membuat saya lebih bersemangat untuk menginap. Bagus sekali, Mercure Hotel! Layanan dan keramahtamahan Anda terus membuat saya terkesan. Saya pasti akan merekomendasikan hotel ini kepada orang lain dan berharap dapat menginap lagi di sana di masa mendatang.
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Tanggapan dari Properti: Dear Sir Akid,Thank you so much for sharing your wonderful feedback! We're thrilled to hear that you enjoyed your stay with us for the second time and that you found our room amenities, environment, and overall condition to be up to your expectations.We truly appreciate your understanding regarding the check-in delay and are pleased that our team could make it right by offering a room upgrade. Your kind words regarding our service and hospitality mean a lot to us, and we will certainly pass on your compliments to the staff.We're so happy to hear you will recommend Mercure Hotel Langkawi to others, and we can’t wait to welcome you back on your next visit. Thank you again for your loyalty, and we look forward to having the pleasure of hosting you again soon!Sincerely,Hidayah SoberiGuest Experience Executive
Livetotravel
Kamar Superior dengan 2 Tempat Tidur Single Sisi Kolam
Check-in Mar 2025
Bepergian dengan teman
16 ulasan
9.0/10
Sangat Baik
Diposting pada 22 Apr 2025
Kamarnya bersih dan stafnya sangat ramah dan membantu. Sayangnya sarapannya tidak begitu enak. Mereka punya banyak variasi tetapi rasa makanannya biasa saja. Bisa lebih baik lagi!
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Tanggapan dari Properti: Dear Livetotravel,Thank you for your review and for highlighting the cleanliness of our rooms and the friendliness of our team — it’s always encouraging to hear such positive feedback.We’re sorry to hear that the breakfast did not meet your expectations. While we’re glad you appreciated the variety, we take your comments about the taste seriously and will share them with our culinary team to explore ways to improve the overall quality and flavor.Your feedback is truly valuable to us, and we hope to have the chance to welcome you back for an even better experience next time.Sincerely,Hidayah SoberiGuest Experience Executive
Anzhelika
Superior King Room
Check-in Mar 2025
Pasangan
4 ulasan
10/10
Fantastis
Diposting pada 1 Mei 2025
Lokasi strategis, kamar bersih dan indah, ada kolam renang dan kursi berjemur, staf ramah.
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Tanggapan dari Properti: Dear Anzhelika,We very much appreciate your comments regarding your stay at the Mercure Langkawi Pantai Cenang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Hidayah SoberiGuest Experience Executive
Tamu
Superior Room dengan 2 Tempat Tidur Single, Pemandangan Laut
Check-in Feb 2025
Pasangan
2 ulasan
10/10
Fantastis
Diposting pada 6 Apr 2025
Hotel yang sangat bagus, terletak tepat di pusat kota Chenang, pantai berjarak 5-7 menit berjalan kaki, saya terutama menyukai sarapannya, selalu bervariasi, buah-buahan segar, telur disiapkan untuk setiap selera, mereka memanggang wafel, kopi juga dapat dibuat dalam mesin kopi sesuai selera Anda, dari Americano hingga cappuccino. Hotel ini juga memiliki kolam renang yang bagus dan barnya menyediakan happy hour dari pukul 5 sore hingga 9 malam serta beli 2 untuk 1 koktail, yang harganya hanya 20 ringga atau 400 rubel untuk keduanya. Kami telah mencoba segalanya - mereka melakukannya dengan sempurna. Segala sesuatu di ruangan itu baru, bersih dan segar. Terdapat ketel, filter bawaan untuk air minum, yang praktis sehingga Anda tidak perlu membeli air. Tempat tidurnya besar dan kasurnya bagus.
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Tanggapan dari Properti: Dear guest,Thank you so much for your fantastic review! We’re delighted to hear you enjoyed your stay and that our central location made it easy for you to explore Chenang and the nearby beach.It’s wonderful to know you loved our breakfast variety, especially the fresh fruits, egg station, and coffee options. We're also glad you had the chance to enjoy our pool and bar during happy hour — it's always great to hear our guests take full advantage of these amenities!We truly appreciate your kind words about the room’s cleanliness, comfort, and thoughtful features like the water filter and kettle. We strive to make every guest's stay as convenient and enjoyable as possible.Thank you once again for staying with us. We look forward to welcoming you back for another memorable experience!Sincerely,Hidayah SoberiGuest Experience Executive
boon kheng lim
Kamar Superior dengan 1 Tempat Tidur Double, Pemandangan Laut
Check-in Feb 2025
Traveler bisnis
8 ulasan
10/10
Fantastis
Diposting pada 12 Mar 2025
Lokasi yang luar biasa. Dekat dengan pantai, kafe, dan Cenang Mall. Hotel menyediakan minuman gratis. Saya sering menginap di sini saat bepergian untuk urusan bisnis.
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Tanggapan dari Properti: Dear boon kheng lim,We very much appreciate your comments regarding your stay at the Mercure Langkawi Pantai Cenang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Hidayah SoberiGuest Experience Executive
yuvintus1976
Kamar Superior dengan 2-Tempat Tidur Single
Check-in Feb 2025
Pasangan
3 ulasan
8.0/10
Luar Biasa
Diposting pada 15 Mar 2025
Sebuah hotel baru yang bagus (dibangun pada tahun 2022), terletak sekitar dua ratus meter dari pantai. Bagian dari jaringan Accor. Ada banyak toko, kafe, dll. di dekatnya. Ada kolam renang yang bagus. Stafnya pada umumnya normal, tetapi mereka keras kepala lupa meninggalkan handuk tangan)) Kami menyewa mobil dan meninggalkannya di tempat parkir hotel.
Teks AsliTerjemahkan dengan Google
Tanggapan dari Properti: Dear yuvintus1976,Thank you for sharing your experience with us! We're glad to hear you enjoyed the location, the nearby amenities, and our swimming pool. It’s also wonderful to know that you found our hotel to your liking.We truly appreciate your feedback regarding the hand towels. We apologize for this oversight and will make sure to address it with our housekeeping team to ensure that such details are not missed in the future.Thank you again for choosing to stay with us, and we hope to welcome you back soon for another enjoyable visit!Sincerely,Hidayah SoberiGuest Experience Executive