Hotel dekat Taman Pantai Stewart, Galveston

Construction going on,didnt let us know.pool was closed no hot tub working.maintanance didnt let us know.only 2 towels in room never had less than 3 anywhere.fire alarm went off 11:00 at night.but they did comp our parking.they charge 16 dollars to park yourself.

The room was overall clean, but when the toilet didn't quite smell right (yuck) and when I looked there was evidence that the area under the rim hadn't been properly cleaned in a long time. We were happy with the location being a bit out of town for the price. The staff was great, the upfront push to buy a timeshare was expected and only took about 10 minutes of our time. Overall, we'd stay again but ask that our bathroom be cleaned more thoroughly.

The hotel is clean, big, ( even the washroom), with great ocean view Balcony.. it only just need extra careful ( of course) when crossing tye road , if you want to explore the beach... The location may a bit far from the downtown, if you need to explore more the town... but it has a closer theme park, Moody Garden ,which is very nice place to visit for a day... They have a ready , trusted , recommended transpos, if you need too..

Had another amazing time!!! Love the location the amenities everything. Such a wonderful spot to enjoy an evening by the pool or walk across the street and tan on the beach! Definitely can’t wait to go back!

The facilities were satisfactory. The food was acceptable. However, I was highly dissatisfied with the front desk service. I attempted an early check-in and was informed that the earliest I could check in was 3:00 PM. When I returned at approximately 3:10 PM, I was told I would need to wait an additional 20 minutes or until 4:00 PM because the room was not yet ready. As I was leaving, I observed the two front desk staff members, who appeared to be Hispanic, laughing loudly as I exited. I then waited in my car. Shortly thereafter, I noticed several other guests entering the building and being checked in. I returned to inquire again about my room, and the staff member appeared visibly upset by my return. She checked the availability of my room and, as a result, I was assigned the last room on the first floor, which felt like a punitive measure. We checked out on Sunday, around 11:20 AM. I received a phone call asking if I planned to check out that day. I explained that no staff was present at the front desk to process our check-out, and since we had already returned the key card, we left it in the designated return box. The front desk staff should have verified the return box before calling. Overall, the customer service experience could have been significantly improved.

The front desk was helpful and friendly. I love the self serve beverages and fruit in the lobby. That was nice and unexpected. The hot breakfast was descent/good. Better than continental breakfast. The bed was ok but the bathroom smelled of urine the whole time we stayed there. There were tiny bugs crawling all around the tub. We couldn't open the safe and went to use the phone to call front desk then found out it did not work. Had to walk to the office to notify them which the maintenance guy came right way to open it. I love the location but overall the place is out dated and need major work. I was surprised there weren't any noise outside the room or other rooms around us considering the place was completely booked.

Loved the new owners complete make over inside oir rooms.WOW!!!!

The room is very clean and big with full finished. Location is good.