Hotel dekat Hotel Kasino Sands Regency, Reno

This is my third time staying here. I have been in the North Wing, West Wing and the Peppermill Tower. Staff are always helpful and I'm really a guest there for the Spa Toscana, which is first rate. I have never spent time on the gambling******. I recently ate at Romanza and was quite impressed with the level of service and quality of food. If you can find a good deal on the web to stay here, grab it. Even if its in the West or North Wings, which are bit far from the amenities, but more reasonably priced. The outdoor pools are also really excellent.

The place was kind of loud.  Also, the Trip.com app *clearly* stated that there would be no additional fees upon arrival. BS. There’s a $45 resort fee and you’re stuck paying it. I raised hell and got the $45 refunded by Trip.com

The hotel was good and decent for the stay we had, the room wasn’t the best, and the view was definitely not worth the price since we had air conditioner unit views and white globe with no lights to it too (yawn 🥱 a missed opportunity). If you’re into gambling, or not so much, this is an okay place to stay. We aren’t gamblers but we still managed to find some fun. The cool thing about the hotel is that there are three casinos connected to each other with Silverland being in the middle. We spent more time at Circus Circus playing the games there and earning tickets to win simple prizes. There is much for entertainment there in the forms of gambling, night clubs, and kid games. Food around is pretty reasonable where you don’t have to leave the complex, which is great! However more than two days here might be a bit too much and possibly boring after that if you’re not a gambler. Luckily we were only passing through and less than a 40 hour stay here for us was perfectly fine!

I thought it was pleasant, clean and the bed was very  comfortable. I didn’t like that the soap was affixed to the wall and not easily removable. It makes it hard to ttake a bath. The location right next to the airport was convenient and there was a mini mart within walking distance. However, no real places to eat or coffee shops within walking distance. They do have e an airport shuttle. The breakfast looked good overall. However my egg white veggie omelette was just okay. It could use a chef’s input to make it more appealing. It had green peppers cheese and onions. I liked that they had some fresh fruit and healthy as well as more decadent options however.

Arrived at the Lobby around 3pm on Christmas Eve and waited 40 mins to check in. Only 2 check in counters were open. Bad service, shame!!!

The air conditioning was broken and while I understand this could not be helped the resolution was 2 drink vouchers. No information was provided when I walked past the front desk, I had to call down to the desk because the room was so warm and no update was shared with guests that it would not be fixed that day so guests could plan accordingly. I love Hiltons and will always stay at a Hilton when I can, but I will not stay at this location in the future. Communication was poor and after a long business trip and a VERY hot day I just needed to sleep which I could not do because it was so warm.

The third-floor room was spacious and well-appointed (plates, cups, silverware, etc.) on our first night, but the same style first-floor room on our second visit was meant for handicapped persons and did not include the same appointments. Both rooms were quiet. The breakfast was good, but the eggs were from powder.

房間一般。這次是沒注意酒店的名字換了，所以陰差陽錯又住了