Hotel dekat Opera Teater Hawaii, Honolulu

We stayed at this hotel from October 29 to November 4. Overall, the staff was polite and the room was cleaned daily with fresh towels provided — which we appreciated. However, several issues significantly affected our experience. First, the accessible bathroom we specifically booked did not match the photos. There was no handheld shower head, which was important for us. Second, the mirror in the hallway was noticeably dirty upon arrival, with visible streaks from a wet cloth — quite unpleasant for a hotel of this level. I also reported that the faucet in the sink splashed water everywhere, soaking the countertop and the floor. I was told the issue would be checked, but nothing was fixed throughout our stay. The two-faucet system used to regulate water in the bathroom was also very inconvenient, and we consistently had problems with unstable hot water pressure. A separate major issue was the parking. I prepaid and reserved parking for 5 days, but on the second evening all the spots were already taken, and I was simply instructed to park in a different building nearby. This was extremely inconvenient — having to carry things from the 3rd floor of another parking structure and waste additional time. It turned out that even if you pay in advance, your parking spot is not guaranteed — anyone from outside can take it. So you pay, but end up without the service you were promised. Overall, the staff tried to provide good service, but the organizational issues, maintenance problems, and poorly managed parking system seriously reduced our comfort. Unfortunately, after this experience, I cannot recommend this hotel.

Great location walking diatance to beach and better shopping stores and restaurants! Staff is very friendly and helpful.

We loved our stay! 🌴 The staff was very welcoming, and everything was perfectly arranged. The infinity pool with an ocean view was absolutely stunning, and the live music in the evening created such a magical vibe. A wonderful place to relax everything was just perfect! 💫

It was a truly wonderful experience at the airport, with such friendly and helpful staff. I was traveling with my three children, and everyone was incredibly kind and supportive.

Salah satu hotel yang lebih ekonomis untuk menginap di Waikiki. Pasti akan kembali menginap di sini jika saya terjebak di Honolulu lagi. Staf selalu ramah dan membantu

I would not recommend this hotel to anyone unless they’re a very deep sleeper. The road noise is impossible to sleep with. I’ll be complaining soon and seeking a part refund. Even with earplugs I couldn’t sleep enough. (There was also no bottled water. Even in countries with drinking tap water, hotel rooms get theirs from tanks so it’s not recommended.)

Staf ramah dan membantu. Saya kesulitan memesan tarif online, salah satu staf menunjukkan bahwa memberikan diskon untuk Mantan Militer/Militer, membantu dan memesan kamar untuk 3 malam lagi. Pelayanannya sangat baik. Handuk ekstra tersedia dan fasilitas disediakan sesuai kebutuhan. Lokasi sangat bagus, cukup berjalan kaki ke pantai, restoran, dan banyak lagi.