Hotel dekat Pantai Formosa, Funchal

Everything was fantastic, hotel location, services and design of the hotel. I enjoyed the 2 nights there. Unfortunately the welcoming was not good for me as I waited for 3 hours and 20 minutes. Yes I came early before the check in time which is 2 Pm and I came at 11:50 and the front deck staff ( Eduard ) confirm to me that my room will be ready at 2 pm but till 3:10 pm only I got to my room after I esclate my issue to the front deck manager ( Peter ), the problem was not about the time I lost, but the attitude of front deck staff as he is looking to my face multiple times and he didn’t come to say sorry that your room not yet ready just to apologizing…

Service and food was excellent, with beautiful ocean views and infinity pool. Pool table was good but not much activities at teen club. Steam room was out of service during our trip. Overall a good, relaxing break.

We spent here 3 nights. Overall nothing to complain. The studio is big. May be it was a little dark but it didn’t bother us a lot. We had everything we needed. Location is good. About 20-25 min by foot to the center if you don’t want to use a car. Parking was a little bit challenge every time but there was no days when we couldn’t leave a car, every time we managed to find a place, sounds good especially when you needn’t to pay for it. The neighbors were quiet, so we slept very well.