Hotel dekat Lembah Owakudani, Hakone

Best service ever. The ryokan provided transport to nearby attractions and also picked us up when we are done for the day. The food was amazing too :)

華人友好，有台灣、香港（Miss 馬服務不錯👍）服務生，態度很好，熱情。 酒店套房設計，挺新，不是傳統温泉酒店，帶有些商務休閑氣息。 唯一要扣分的地方，洗手間有點味跑到房間了。床一般，睡得沒有白檀踏實。 勝在於綜合評分高。

Di Hakone, orang secara bertahap pindah ke Tokyo untuk pembangunan. Tidak banyak restoran yang buka pada malam hari, dan atraksi yang tersebar tidak sejalan dengan niat awal datang ke Hakone. Oleh karena itu, saya pribadi merasa hotel ini sebanding dengan kenikmatan ”satu hotel, dua kali makan”. Makanan: Sarapannya di atas level hotel turis/bisnis bintang lima. Persediaan nasi sashimi seafood tidak terbatas. Daging potongan daging babi gorengnya adalah perut babi berlapis ganda. Kakinya tidak terbatas dan sampanyenya berkilau. Parkir: Kamar memiliki kolam pemandian, jam pemandian umum adalah pukul 5:00-23:00, pria dan wanita dipisahkan, dan berganti setiap hari. Kolam pemandian luar ruangan sangat indah. Selimutnya sangat lembut dan model kimononya bagus. Jika Anda tidak terlihat bagus, Anda tidak bisa menyalahkan pakaiannya. Pelayanan : Sikapnya ikhlas, kemampuan menerima pelanggan secara penuh perlu ditingkatkan, namun tidak ada sikap acuh tak acuh. Lokasi: Jalur M/S/J berhenti di stasiun ”Tianyou”, turun di hotel. Namun, disarankan agar Anda membawa keluarga dan setidaknya menyewa mobil untuk masuk dan keluar Hakone. Anda tidak bisa naik taksi di pegunungan, dan bus tidak memiliki kemampuan operasional dalam hal rute dan ketepatan waktu, sehingga Anda memerlukan rasa keyakinan. Lainnya: Ada bar di lantai bawah dan pertunjukan musik klasik di lobi. Tahun ini adalah ulang tahun ketujuh, dan Anda juga dapat pergi ke Hakone Kowakien Hotel di sebelahnya secara gratis.

The private onsen service was terrible. Please do not get the private onsen. The receptionist in the onsen does not understand english. The receptionist also did not assist us. The time was also incorrect. We were supposed to have 8-9 and 9-10 slot. But ahe is so confused. And 9:30 they are already knocking our doors calling us to come out. A totally bad experience in the private onsen. The hotel is ok. Food is also good. The private onsen which was supposed to be the highlight of our trip… became the worst. Total waste of money

This hotel is a paradise in the mountains of Hakone! Traditional style of the rooms - it feels like you are living in a Japanese family. We were prepared a traditional dinner, which was served in our room. It was very tasty and varied! The hotel has 3 onsen: 2 - private, 1 - public. We visited only the private ones (you need to book a time in advance at the reception upon check-in, the visit time is 30 minutes). It was wonderful! The hotel also provides a transfer from and to the nearest train stations. The rooms are clean, cozy, we slept on tatami under soft blankets. The hotel has a relax room. With massage chairs and a very quiet atmosphere. We stayed in this room after visiting the onsen and got great relaxation. And you are also given national clothes for rest and sleep. It is very beautiful and cute. Breakfasts were also in kaiseki style - varied and unusual. The hotel staff is very kind and friendly. this hotel allows tattoo baths. great experience, thank you very much! want to come back again!

Need to walk a bit from the train station but there is a shuttle bus from here to the train station. Customer service was great and enjoyed the bath outdoor in rainy weather.