Hotel dekat Istana Grimaldi (Palazzo Grimaldi), Genoa

酒店極美，古老的宮殿改造的；007電影裏那種；房間很大很舒服乾淨，餐廳是米其林，菜品服務都名副其實，很熱門一般需要預訂，住店客人會比較優先安排；酒店有代客泊車服務，需要電話或郵件預訂。位置也好，就在最繁華的商業街上，樓下是Maxmara和各個品牌店

The appearance of the hotel was very good. The reception area was very clean and quiet. Each floor had an automatic air freshener which meant that the hotel smelt very good. The hotel room had a lovely big bed which was very comfortable. There was a fridge and kettle in the room. The hotel was a twenty minute bus ride from the center of Genoa and once we had downloaded the app it was very easy to buy tickets. The number 1 bus is a couple of minutes walk from the hotel and the bus is every 11 minutes. We discovered a lovely area to eat on the day we left. Leave the hotel and turn right. At the traffic lights turn right . After about three minutes you will find a shopping area with restaurants. We were short of time so went to Tumbler. The staff were very friendly and we had lovely panini. On the negative side, we were woken at 6am with a male shouting very loudly in his room. Later that day, the man was shouting again. I went outside our room and the man was shouting very loudly at a lady in his room. There was a very clear domestic abuse situation with the man hitting the woman which I tried to stop and also contacted reception. Reception asked the lady if there was any problem and she said no so the receptionist left. I said to the receptionist that the man was being violent towards the woman and she said there was nothing they could do. I asked if they could put security on the floor in case anything further happened and she said no. I felt the receptionist could have done a lot more in this situation. I imagine that these situations do occur from time to time so the hotel should give staff guidance on the steps to take to safeguard clients. I felt that the staff at the hotel were not very welcoming. I saw at least four receptionist and not one of them smiled or looked happy to be working. Any time I approached them for information they gave the information but without smiling and were very unenthusiastic.. I would stay at the hotel again as it is convenient for the airport and quieter than staying in the centre. It is also very clean and I got a good night's sleep. Be aware, we booked a taxi from the airport which is 1.1 km away and we're charged 18,50 euros.

The hotel’s location was in a more residential area so was quieter than other hotels in the city centre. It took only about 10mins walking to get to the historic city centre though. Hotel room was very spacious and clean. We didn’t eat at the hotel so can’t comment on the food. There’re a few eateries and bars close by as well as a convenience store. The hotel staff were very friendly and helpful .

The hotel was satisfactory, though it did not particularly stand out. My primary reason for selecting it was the presence of a swimming pool. However, it is situated at a considerable distance from the city centre.

Breakfast quite nice, have a variety of food choices, enough supply 5mins walk to metro which offer free services during non-peak hour Next to huge supermarket, Esselunga View from a higher floor will be great Have kettle👍 少數有水煲 早餐算多款，有不停供應 鄰近大型超級市場 5分鐘步行地鐵站

Pria di meja depan harus memindahkan saya tiga kali untuk mendapatkan kamar dengan AC yang berfungsi selama gelombang panas bulan Juni di seluruh Eropa. Ini berarti mengelola tiga koper sendiri. Kemudian, seorang tukang ledeng harus dipanggil untuk memperbaiki toilet yang tidak berfungsi. Akhirnya, makan malam (Caesar's Salad) di restoran itu sayangnya tidak seperti salad seperti itu yang pernah saya makan dalam 71 tahun saya. YUCK! Jendela besar rusak dan tidak bisa ditutup sepenuhnya, kunci rantai pintu utama rusak, juga, tidak ada menu makanan atau petunjuk TV di kamar, dan tidak ada perlengkapan mandi selain sampo. Positifnya? Yah, kamarnya sangat bersih, semua stafnya ramah dan panggilan bangun benar-benar berfungsi! Tentu saja hotel tanpa embel-embel tetapi sangat dekat dengan bandara.