Hotel dekat Stasiun Zagreb Central, Zagreb

Close to the bus station and great staff. We arrived early for check in and they gave us an available room as we were tired from our journey and the hotel wasn’t fully booked. Good breakfast too. We enjoyed our time in Croatia.

the host is really nice. he will ask the time of your arrival, prepare everything and greet you at the arriving time. it is pretty close to the bus station and very easy to access to the city centre by tram

One Rude Staff Member Ruined an Otherwise Decent Stay I stayed at Esplanade Zagreb Hotel with high expectations given its historic prestige, but one employee’s unprofessional behavior significantly tarnished my experience. Upon arrival, I mistakenly entered the hotel’s parking area as the parking gate opened. After realizing the error, I proceeded to the lobby, completed check-in, and moved my car to the designated drop-off zone for valet service. At this point, a parking attendant aggressively confronted me—hands on hips, speaking in a condescending tone, and demanding how I’d accessed the area. His demeanor was more suited to scolding a trespasser than addressing a paying guest. To be fair, the front desk and concierge staff were perfectly polite and efficient. Had I not encountered this particular employee, my overall impression would have been positive. But for a hotel branding itself as a luxury establishment, even one hostile interaction is unacceptable. A guest’s entire perception can be undone by a single moment of poor service. The incident casts doubt on the hotel’s training standards. Why does such a disparity in staff attitudes exist? I hope management addresses this, as no amount of century-old tradition excuses rudeness. Until then, I’d hesitate to return or recommend Esplanade Zagreb without caution.

In need of refurbishment from a cosmetic perspective, as the carpet in my hotel room was worn and tired. No body wash and had to ring housekeeping for refill… perhaps this should be checked regularly with cleaning. Cannot fault the care demonstrated towards guests and breakfast quality. A grand old lady of Zagreb that will always draw me to her. Fantastic location. Highly recommended.

First things I like to express my appreciation to Toni at front desk who's very friendly welcoming my first day check in and helping me when I have problem with rental car. He really put his effort making so many calls when the rental car didn't response well, but finally all problem solved. And he sent his regard throe his friend at front desk on my second check in after 7 days traveling to Split and Dubrovnik, his name also Tony and he also very friendly. Thanks to both of you Toni & Tony ( I hope I didn't wrong spelling your name ) It's highly recommend for all type of traveler, the room is very quite, I can't hear anything from next room or outside, sleep like a baby. I love the spacious shower room and all luxury amenities. If not mistaken I think this is a brand new hotel. Since i drive a car, for me location is not important, 8 minutes drive to the old town, not too far. I like the neighborhood is so quite. Breakfast has many menus and tasty too. Overall is perfect , one thing I don't like is the dimming lights. If they have a brighter light, I will be so happy. The W By LJ is my youtube channel if you like to see my review video

The hostel is very clean and conveniently located, yes!  Would I return there? Not sure. This is due to lack of amenities that I have never seen missing from other hostels: - 1 bathroom per floor, the bathroom is shared between 3 rooms of 4; 12 people at 1 bathroom is a bad idea. - sockets, sockets, sockets. The beds does not have a socket, there are 2 of them randomly located in the room but other hostels I have been in had bed and own socket which should be standard. - no curtains for the beds, no privacy - no light in the bed, like a small lamp that everyone can use if others are sleeping. Clean hostel but the lack of these amenities is disappointing.