DDonna TuckwellGood - Front desk were polite and helpful and helped us restock on tea and toilet roll
Average - Room was OK, cleanish but a closer look the mattresses and other spots were very unclean. Outside windows haven't been cleaned in a while either.
Bad - The room design had a weird AI pic as wallpaper. No plug in bathtub so shower was only option. The bed was supposed to be king yet it was 2 small mattresses on a king size base. Very uncomfortable trying to sleep when they keep sliding apart. The room we were in (109) was directly above a pub and there's no sound proofing, you can hear Cheryl's bad karaoke version of gimme a man at 2am like you're there in the room with her.
Overall - We didn't pay much so not too fussed but the staff were great but the company needs to clean, repair and make vast improvements to the rooms like getting the right size mattress would be a start.
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