Hotel dekat Stasiun Kereta Abando, Bilbao

Hotel was minutes away from Guggenheim Museum Bilbao which was our planned at Bilbao. There is hotel parking with a fee available during booking. The breakfast was good. The hotel and resturant staff were friendly and kind. My room was modern and clean, it comes with a streets view. There is room available with the museum view too.

Saya pikir sauna sudah termasuk dalam paket menginap kami, itulah mengapa saya memesan hotel ini. Ketika saya memberi tahu staf bahwa tidak ada biaya tambahan saat memesan secara online, mereka mengatakan bahwa sauna adalah bagian dari spa. Ini sangat membingungkan, seolah-olah sauna adalah bagian dari spa, mengapa disebutkan dan tidak dimasukkan di bagian spa? Spa dan sauna berbeda, dan jika ada biaya, itu harus disebutkan. Selain itu, semuanya luar biasa. Mereka juga tidak memiliki biaya terpisah untuk sauna saja! Saya hanya ingin menggunakan pusat kebugaran dan sauna, tetapi tidak ada spa! Tidak ada kemungkinan untuk memesan sauna tanpa spa. Biayanya sekitar 20 euro per akses, bukan per hari, yang menurut saya terlalu mahal, terutama karena Anda sudah memesan kamar di hotel dan sudah membayar! Sekali lagi, staf tidak menunjukkan fleksibilitas, pilihannya adalah membayar sesuatu yang tidak akan digunakan atau Anda tidak akan mendapatkannya! Akhirnya saya tidak jadi memesan karena saya tidak ingin menggunakan spa, dan saya pikir itu terlalu mahal (20 euro) untuk penggunaan sauna selama 15 menit saja.

Choose the hotel for its proximity to the Intermodal bus interchange. We walked to all the main tourist attractions from the hotel. Bilbao is a very walkable city. What sets this hotel apart is the friendliness of the staff. The front counter team is genuinely friendly and helpful. Special thanks to Noemi who went out of her way to help us and gave advice on airline lost luggage. The room is spacious for our needs. The king bed is super comfortable, with just the right firmness. Linen is plush and pillows are fluffy. It has a simple yet functional tea-making facility in the room. The room came with USB charger by bedside, which is essential for today's travellers. We love the bathroom. Well-lit, full-size shower with strong water pressure. You will find the basic amenities (Toothbrush etc) in the bathroom. The cleaner did a good job with the room. The hall and public areas are all spotless. Judging based on the interior, the hotel might have been refurbished not that long ago.

Location was excellent, just on top of the Bilbao Intermodal bus station with a direct airport bus service. The hotel was a short walk away from the main sights of Bilbao, which we appreciated. Only disappointment was we received a stained bath towel, but rectified immediately by staff. Overall good value and would highly recommend the convenience.